9.1

192 reviews

Hotel Mamá Carlota

Hotel Mamá Carlota

15 de Mayo 24, Queretaro, 76000, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Free parking

Free wifi

Streaming service (like Netflix)

Tour desk

Private entrance

Terrace

Soundproof rooms

Hotel Mamá Carlota

Welcome to Hotel Mamá Carlota, your cozy getaway in the heart of Santiago de Querétaro! Nestled just 0.7mi from the vibrant city center, this charming hotel is the perfect blend of comfort and convenience. Affordable magic awaits with room rates starting at an enticing $78, making it a great choice for travelers seeking exceptional value without compromising on quality.

Immerse yourself in a world of relaxation with the hotel’s delightful amenities. Unwind after a day of sightseeing at the recaptivating Spa and Wellness packages or indulge in a soothing massage (available at extra cost). Stay connected with free Wi-Fi and stream your favorite shows with ease in your soundproof room, ensuring serenity amidst the bustle of travel. And, while you’re at it, enjoy the fresh air on your private balcony or terrace, because every vacation deserves a scenic view!

With 192 rave reviews, guests are smitten with the hotel’s welcoming vibe and dedicated 24-hour front desk service that’s always ready to assist. Need help planning your day? The tour desk is at your service! For families traveling with little ones, there are babysitting services available (for extra charges), making your stay at Hotel Mamá Carlota not just fun but also worry-free. Whether you’re tangling with the cobblestone streets of Querétaro or simply enjoying the tranquility of the hotel, you’ll find that each moment is crafted to create lasting memories. Come, and let the adventure begin!

At Hotel Mamá Carlota, we believe that comfort should never be compromised, especially when it comes to a good night’s sleep! Our diverse selection of room types caters to families, friends, or couples—whichever adventure you're embarking upon. From the spacious Deluxe, King room perfect for cozy evenings to the Queen Room, ideal for those late-night talks, each stay promises a refreshingly restful experience. With accommodations ranging from 2 to 10 guests, there’s plenty of room for everyone to spread out, kick back, and make themselves at home.

But don’t let the idea of staying inside keep you from embracing all that the vibrant surroundings have to offer! While the hotel provides a peaceful haven, the nearby city center is just waiting to be explored. Stroll through the charming streets filled with colorful colonial architecture, or stop by one of the many cafés where you can sip on delicious local coffee while people-watching. Whether you're interested in art, history, or delicious street food, Querétaro has something to thrill every adventurous spirit. Our friendly staff is more than happy to help you craft the perfect itinerary with their insider tips—because who knows the area better than those who call it home?

As your day of adventure winds down, come back to Hotel Mamá Carlota to kick your feet up and share tales from your travels with newfound friends. Enjoy the evening breeze from your private balcony or terrace, sipping on your favorite drink while relishing the warm ambiance of the hotel. With our dedication to making your stay memorable, you’ll leave not only with souvenirs but also with heartwarming stories to tell. At Hotel Mamá Carlota, let's fill your travels with laughter, relaxation, and just the right amount of exploration!

Closest airports

Querétaro Intercontinental Airport

13.5mi

Most popular amenities

Spa/Wellness packages

Free parking

Free wifi

Streaming service (like Netflix)

Tour desk

Private entrance

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Patio

View

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

Soundproof

Rooms

Deluxe King Room in Hotel Mamá Carlota

Show 16 photos

Deluxe, King

1 King Size Bed

250 sqft

Private Bathroom

Balcony

Terrace

Private entrance

x4

+

x3

More details

Welcome to our Deluxe King Room! This spacious double room offers a comfortable king-size bed and a private balcony with stunning views of the inner courtyard. Other amenities include a flat-screen TV, soundproofing, and a private entrance for your convenience. Perfect for a couple or a small family getaway.

Deluxe Quadruple Room in Hotel Mamá Carlota

Show 9 photos

Deluxe, Quadruple

2 Queen Size Beds

325 sqft

Private Bathroom

Balcony

Terrace

Private entrance

x4

+

More details

Experience ultimate comfort in our Deluxe Quadruple Room, a spacious 323 sqft haven equipped with two queen size beds and accommodating up to 4 adults and 2 children. Enjoy the luxury of a private bathroom, balcony, terrace, and a range of top-notch amenities including a flat-screen TV and soundproofing, ensuring a peaceful and relaxing stay.

Deluxe Queen Room in Hotel Mamá Carlota

Show 9 photos

Deluxe, Queen

1 Queen Size Bed

225 sqft

Private Bathroom

Balcony

Private entrance

Flat-screen TV

x4

+

x3

More details

Show 9 photos

Queen Room

1 Queen Size Bed

x4

+

x3

More details

Room queen size bed includes a queen-size bed 150-154 width plus desk.

Show 8 photos

Room - 2 Queen

2 Queen Size Beds

x4

+

x3

More details

Room two queen beds includes 2 queen-size beds 150-154 width.

Show 9 photos

King Room

1 King Size Bed

x4

+

x3

More details

Room king size bed includes a king-size bed 150-183 width.

Deluxe

x10

+

x6

More details

Guest reviews

9.1

192 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇲🇽

Valeen

9.1

February 2023

The room was fabulous. So clean and so simple and very big for the price. The bed for the two of us was comfortable. The bathroom was modern with a nice shower. The room was so quiet at night with no street noise and the receptionists were so helpful.

We usually sleep in until 10 or so but one morning the cleaning staff was moving the furniture below us very early and was pretty loud because the floors are concrete. I recommend that they put furniture pads or pieces of carpet underneath the bed legs. It could also make moving the furniture easier...

🇺🇸

Dolores

10

September 2022

Everything was well thought out for comfort without unnecessary extravagances. Two layers of curtains. Environmentally friendly. Great breeze from 2 balcony sliders. Beds crisply made every day. Decorated with artisanias instead of generic art. Great location. 24-hour desk was the only way to get into the hotel, which made me feel safer.

Wish there was coffee nearby to bring back to the room in the morning and enjoy the balcony. My ceiling fan was missing a knob which was difficult for my arthritic hands to turn.

🇺🇸

Dolores

10

September 2022

Rooms were well thought out without being extravagant. The rooms were decorated with genuine artisanias instead of generic hotel art. The only way into the hotel was through the 24-hour desk which made me feel safer. Great location. Comfy bed with plenty of pillows. Two layers of curtains on the two balcony sliders allowed me to control the light and the breeze.

My ceiling fan was missing a knob which was difficult for my arthritic hands to turn. Would like someplace nearby to get coffee that I could enjoy on the balcony.

🇺🇸

Miki

10

September 2023

The property is very well decorated and clean. Our first 2 nights we had a room off the patio. We extended our stay and booked a bigger room on the top floor. We much preferred the top floor for the natural light , increase size in bed and bathroom and more privacy. The staff was very nice and helpful. It is also off a quiet street.

🇺🇸

Marina

8.2

January 2023

The location was excellent! We loved being able to walk through the center of town and try restaurants and hear live music. All in all it felt like a good secret to keep for family and friends.

The narrow street made it hard for car services to find us and wait for us in a timely fashion. The center of town is full with one way streets so once a car passes it has to go around many blocks to come back around.

🇩🇪

Marjolein

9.1

October 2022

Location is perfect, very close to the city center in a quiet street. It is a small sized boutique hotel with beautiful rooms, comfortable beds and a smart TV. Querétaro is a lovely city and we got some good food recommendations from the staff (Tacos El Feo).

The hotel is relatively quiet and is relatively well noise isolated but the hotel staff and other guests can be noisy at night.

🇺🇸

David

10

August 2022

- Nice location within walking distance of everything you want to see in Queretero, but not in the heart of everything. - Rooms look out on a small inner courtyard, so property is quiet. - Large rooms simply decorated.

- Cafe at hotel has closed. - Rooms seem to vary. We had a king room without any large openable windows while other rooms had small balconies with sliding glass doors. More openable windows would have been nice.

🇺🇸

Christine

10

April 2023

Great central location. Hotel was cute, staff were super friendly and helpful with everything. They provide filtered water whenever you need it.

One couple in our group didn’t have hot water, but the staff took this very seriosky

🇨🇴

Sebwow

9.1

October 2021

The hotel is amazing overall, and a extremely good value. It's located in the historic center but it's on a quiet street away from the noise. It's a small hotel boutique but it's really comfortable and stylish, rooms are good and amenities are limited but good enough for a great stay. Kudos to the staff who was so helpful and kind. Great work guys!

The dinning hall is closed temporarily, they should adapt a coworking space or something like that there to get the most of that space. You rely on the staff to enter the hotel, the main door is always closed and you need to ring for the staff to open it.

🇬🇧

Alistair

10

November 2021

A very boutique style feel. Lovely clean and white arty layout. A big comfortable bed, and wi-fi worked well for us. Staff were friendly and helpful. High quality furnishings/feel. Great location for the centro historico too.

I'd definitely prefer to have a bathroom door - Please... It would be nice for breakfast to be reinstated. Small detail, but needing to be let into the main door by staff each time is a bit awkward. I'd suggest the guests be given a key, or at least a remote buzzer be implemented. Seems like more negatives than positives, but it really is a very nice place!

Points of Interest Around Hotel Mamá Carlota

Attractions

Querétaro

0.3mi

Amenities of Hotel Mamá Carlota

Spa/Wellness packages

Free parking

Free wifi

Streaming service (like Netflix)

Tour desk

Private entrance

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Patio

View

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

Soundproof

Stay rules - Hotel Mamá Carlota

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel Mamá Carlota

When are the check-in and check-out times for Hotel Mamá Carlota?

Hotel Mamá Carlota's check-in window is between 01:00 PM and 06:00 PM, with check-out required by 11:00 AM.

Does Hotel Mamá Carlota provide parking options?

Yes, there is ample parking available at Hotel Mamá Carlota. The parking is conveniently located at a nearby public parking facility and is free of charge. Reservations for parking are not required.

How much does a stay at Hotel Mamá Carlota cost?

Starting rates at Hotel Mamá Carlota begin from $78. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

What types of rooms does Hotel Mamá Carlota offer?

Hotel Mamá Carlota offers a variety of room types. The Deluxe King Room and Deluxe Queen Room are both double occupancy rooms with a maximum capacity of 2 adults and 1 child. These rooms have bed sizes of King and Queen, respectively, and do not allow smoking. The Deluxe Quadruple Room is a larger room with a capacity of 4 adults and 2 children. It features 2 Queen size beds and does not allow smoking.

Which amenities can guests enjoy at Hotel Mamá Carlota?

Guests staying at Hotel Mamá Carlota have a variety of options for leisure and relaxation. The hotel features a spa with wellness packages, providing an opportunity for guests to pamper themselves and rejuvenate their bodies and minds. Along with the spa, the hotel offers a range of massage services including full-body, foot, neck, and back massages. These services allow guests to unwind and relieve any tension or stress they may have.

Beyond the spa and massage services, Hotel Mamá Carlota also offers walking tours. This gives guests the chance to explore the surrounding area, taking in the local sights and culture at their own pace.

In addition, guests have access to makeup and beauty services at the hotel. This allows them to enhance their appearance and feel their best during their stay.

Overall, guests can spend their time at Hotel Mamá Carlota indulging in luxurious spa treatments, enjoying relaxing massages, exploring the area with walking tours, and enhancing their beauty with makeup services.

What methods of payment does Hotel Mamá Carlota accept?

Hotel Mamá Carlota only accepts cash as a payment method.