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+1-833-728-2041192 reviews
From
$7815 de Mayo 24, Queretaro, 76000, Mexico
Reservations:
+1-833-728-2041192 reviews
1/66
Spa/Wellness packages
Free parking
Free wifi
Streaming service (like Netflix)
Tour desk
Private entrance
Terrace
Soundproof rooms
Welcome to Hotel Mamá Carlota, your cozy getaway in the heart of Santiago de Querétaro! Nestled just 0.7mi from the vibrant city center, this charming hotel is the perfect blend of comfort and convenience. Affordable magic awaits with room rates starting at an enticing $78, making it a great choice for travelers seeking exceptional value without compromising on quality.
Immerse yourself in a world of relaxation with the hotel’s delightful amenities. Unwind after a day of sightseeing at the recaptivating Spa and Wellness packages or indulge in a soothing massage (available at extra cost). Stay connected with free Wi-Fi and stream your favorite shows with ease in your soundproof room, ensuring serenity amidst the bustle of travel. And, while you’re at it, enjoy the fresh air on your private balcony or terrace, because every vacation deserves a scenic view!
With 192 rave reviews, guests are smitten with the hotel’s welcoming vibe and dedicated 24-hour front desk service that’s always ready to assist. Need help planning your day? The tour desk is at your service! For families traveling with little ones, there are babysitting services available (for extra charges), making your stay at Hotel Mamá Carlota not just fun but also worry-free. Whether you’re tangling with the cobblestone streets of Querétaro or simply enjoying the tranquility of the hotel, you’ll find that each moment is crafted to create lasting memories. Come, and let the adventure begin!
At Hotel Mamá Carlota, we believe that comfort should never be compromised, especially when it comes to a good night’s sleep! Our diverse selection of room types caters to families, friends, or couples—whichever adventure you're embarking upon. From the spacious Deluxe, King room perfect for cozy evenings to the Queen Room, ideal for those late-night talks, each stay promises a refreshingly restful experience. With accommodations ranging from 2 to 10 guests, there’s plenty of room for everyone to spread out, kick back, and make themselves at home.
But don’t let the idea of staying inside keep you from embracing all that the vibrant surroundings have to offer! While the hotel provides a peaceful haven, the nearby city center is just waiting to be explored. Stroll through the charming streets filled with colorful colonial architecture, or stop by one of the many cafés where you can sip on delicious local coffee while people-watching. Whether you're interested in art, history, or delicious street food, Querétaro has something to thrill every adventurous spirit. Our friendly staff is more than happy to help you craft the perfect itinerary with their insider tips—because who knows the area better than those who call it home?
As your day of adventure winds down, come back to Hotel Mamá Carlota to kick your feet up and share tales from your travels with newfound friends. Enjoy the evening breeze from your private balcony or terrace, sipping on your favorite drink while relishing the warm ambiance of the hotel. With our dedication to making your stay memorable, you’ll leave not only with souvenirs but also with heartwarming stories to tell. At Hotel Mamá Carlota, let's fill your travels with laughter, relaxation, and just the right amount of exploration!
Closest airports
Querétaro Intercontinental Airport
13.5miSpa/Wellness packages
Free parking
Free wifi
Streaming service (like Netflix)
Tour desk
Private entrance
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Patio
View
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Soundproof
Show 16 photos
Deluxe, King
1 King Size Bed
250 sqft
Private Bathroom
Balcony
Terrace
Private entrance
x4
+
x3
More details
Welcome to our Deluxe King Room! This spacious double room offers a comfortable king-size bed and a private balcony with stunning views of the inner courtyard. Other amenities include a flat-screen TV, soundproofing, and a private entrance for your convenience. Perfect for a couple or a small family getaway.
Show 9 photos
Deluxe, Quadruple
2 Queen Size Beds
325 sqft
Private Bathroom
Balcony
Terrace
Private entrance
x4
+
More details
Experience ultimate comfort in our Deluxe Quadruple Room, a spacious 323 sqft haven equipped with two queen size beds and accommodating up to 4 adults and 2 children. Enjoy the luxury of a private bathroom, balcony, terrace, and a range of top-notch amenities including a flat-screen TV and soundproofing, ensuring a peaceful and relaxing stay.
Show 9 photos
Deluxe, Queen
1 Queen Size Bed
225 sqft
Private Bathroom
Balcony
Private entrance
Flat-screen TV
x4
+
x3
More details
Show 9 photos
Queen Room
1 Queen Size Bed
x4
+
x3
More details
Room queen size bed includes a queen-size bed 150-154 width plus desk.
Show 8 photos
Room - 2 Queen
2 Queen Size Beds
x4
+
x3
More details
Room two queen beds includes 2 queen-size beds 150-154 width.
Show 9 photos
King Room
1 King Size Bed
x4
+
x3
More details
Room king size bed includes a king-size bed 150-183 width.
Deluxe
x10
+
x6
More details
9.1
192 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇲🇽
Valeen
9.1
February 2023
The room was fabulous. So clean and so simple and very big for the price. The bed for the two of us was comfortable. The bathroom was modern with a nice shower. The room was so quiet at night with no street noise and the receptionists were so helpful.
We usually sleep in until 10 or so but one morning the cleaning staff was moving the furniture below us very early and was pretty loud because the floors are concrete. I recommend that they put furniture pads or pieces of carpet underneath the bed legs. It could also make moving the furniture easier...
🇺🇸
Dolores
10
September 2022
Everything was well thought out for comfort without unnecessary extravagances. Two layers of curtains. Environmentally friendly. Great breeze from 2 balcony sliders. Beds crisply made every day. Decorated with artisanias instead of generic art. Great location. 24-hour desk was the only way to get into the hotel, which made me feel safer.
Wish there was coffee nearby to bring back to the room in the morning and enjoy the balcony. My ceiling fan was missing a knob which was difficult for my arthritic hands to turn.
🇺🇸
Dolores
10
September 2022
Rooms were well thought out without being extravagant. The rooms were decorated with genuine artisanias instead of generic hotel art. The only way into the hotel was through the 24-hour desk which made me feel safer. Great location. Comfy bed with plenty of pillows. Two layers of curtains on the two balcony sliders allowed me to control the light and the breeze.
My ceiling fan was missing a knob which was difficult for my arthritic hands to turn. Would like someplace nearby to get coffee that I could enjoy on the balcony.
🇺🇸
Miki
10
September 2023
The property is very well decorated and clean. Our first 2 nights we had a room off the patio. We extended our stay and booked a bigger room on the top floor. We much preferred the top floor for the natural light , increase size in bed and bathroom and more privacy. The staff was very nice and helpful. It is also off a quiet street.
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Marina
8.2
January 2023
The location was excellent! We loved being able to walk through the center of town and try restaurants and hear live music. All in all it felt like a good secret to keep for family and friends.
The narrow street made it hard for car services to find us and wait for us in a timely fashion. The center of town is full with one way streets so once a car passes it has to go around many blocks to come back around.
🇩🇪
Marjolein
9.1
October 2022
Location is perfect, very close to the city center in a quiet street. It is a small sized boutique hotel with beautiful rooms, comfortable beds and a smart TV. Querétaro is a lovely city and we got some good food recommendations from the staff (Tacos El Feo).
The hotel is relatively quiet and is relatively well noise isolated but the hotel staff and other guests can be noisy at night.
🇺🇸
David
10
August 2022
- Nice location within walking distance of everything you want to see in Queretero, but not in the heart of everything. - Rooms look out on a small inner courtyard, so property is quiet. - Large rooms simply decorated.
- Cafe at hotel has closed. - Rooms seem to vary. We had a king room without any large openable windows while other rooms had small balconies with sliding glass doors. More openable windows would have been nice.
🇺🇸
Christine
10
April 2023
Great central location. Hotel was cute, staff were super friendly and helpful with everything. They provide filtered water whenever you need it.
One couple in our group didn’t have hot water, but the staff took this very seriosky
🇨🇴
Sebwow
9.1
October 2021
The hotel is amazing overall, and a extremely good value. It's located in the historic center but it's on a quiet street away from the noise. It's a small hotel boutique but it's really comfortable and stylish, rooms are good and amenities are limited but good enough for a great stay. Kudos to the staff who was so helpful and kind. Great work guys!
The dinning hall is closed temporarily, they should adapt a coworking space or something like that there to get the most of that space. You rely on the staff to enter the hotel, the main door is always closed and you need to ring for the staff to open it.
🇬🇧
Alistair
10
November 2021
A very boutique style feel. Lovely clean and white arty layout. A big comfortable bed, and wi-fi worked well for us. Staff were friendly and helpful. High quality furnishings/feel. Great location for the centro historico too.
I'd definitely prefer to have a bathroom door - Please... It would be nice for breakfast to be reinstated. Small detail, but needing to be let into the main door by staff each time is a bit awkward. I'd suggest the guests be given a key, or at least a remote buzzer be implemented. Seems like more negatives than positives, but it really is a very nice place!
Attractions
Querétaro
0.3miAttractions
Querétaro
0.3miAirports
Querétaro Intercontinental Airport
13.5miSpa/Wellness packages
Free parking
Free wifi
Streaming service (like Netflix)
Tour desk
Private entrance
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Patio
View
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Soundproof
Accessibility
Upper floors accessible by stairs only
Activities
Tour or class about local culture
Walking tours
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Fruit
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Tour desk
General
Family rooms
Non-smoking rooms
Private entrance
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Streaming service (like Netflix)
TV
Outdoors
Balcony
Outdoor furniture
Patio
Terrace
Parking
Free parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Spa
Back massage
Beauty services
Foot massage
Full-body massage
Makeup services
Massage
Massage chair
Neck massage
Spa/Wellness packages
Transportation
Car rental
View
Inner courtyard view
View
From 13:00
Until 18:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free public parking is available at a location nearby (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
This property accepts cash only.
When are the check-in and check-out times for Hotel Mamá Carlota?
Hotel Mamá Carlota's check-in window is between 01:00 PM and 06:00 PM, with check-out required by 11:00 AM.
Does Hotel Mamá Carlota provide parking options?
Yes, there is ample parking available at Hotel Mamá Carlota. The parking is conveniently located at a nearby public parking facility and is free of charge. Reservations for parking are not required.
How much does a stay at Hotel Mamá Carlota cost?
Starting rates at Hotel Mamá Carlota begin from $78. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What types of rooms does Hotel Mamá Carlota offer?
Hotel Mamá Carlota offers a variety of room types. The Deluxe King Room and Deluxe Queen Room are both double occupancy rooms with a maximum capacity of 2 adults and 1 child. These rooms have bed sizes of King and Queen, respectively, and do not allow smoking. The Deluxe Quadruple Room is a larger room with a capacity of 4 adults and 2 children. It features 2 Queen size beds and does not allow smoking.
Which amenities can guests enjoy at Hotel Mamá Carlota?
Guests staying at Hotel Mamá Carlota have a variety of options for leisure and relaxation. The hotel features a spa with wellness packages, providing an opportunity for guests to pamper themselves and rejuvenate their bodies and minds. Along with the spa, the hotel offers a range of massage services including full-body, foot, neck, and back massages. These services allow guests to unwind and relieve any tension or stress they may have.
Beyond the spa and massage services, Hotel Mamá Carlota also offers walking tours. This gives guests the chance to explore the surrounding area, taking in the local sights and culture at their own pace.
In addition, guests have access to makeup and beauty services at the hotel. This allows them to enhance their appearance and feel their best during their stay.
Overall, guests can spend their time at Hotel Mamá Carlota indulging in luxurious spa treatments, enjoying relaxing massages, exploring the area with walking tours, and enhancing their beauty with makeup services.
What methods of payment does Hotel Mamá Carlota accept?
Hotel Mamá Carlota only accepts cash as a payment method.
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