Ancasa Royale, Pekan Pahang by Ancasa Hotels & Resorts

Ancasa Royale by Ancasa Hotels & Resorts in Pekan Pahang offers a delightful blend of elegance and comfort. From the moment I arrived, the staff's warm welcome set the tone for a wonderful stay. The rooms are beautifully appointed, providing a cosy retreat, and the dining options are outstanding, offering a diverse range of cuisines to satisfy every palate. The hotel's amenities, including the pool and fitness centre, ensure ample opportunities for relaxation and recreation. What truly stands out is the exceptional hospitality of the staff, who go above and beyond to ensure a memorable experience for every guest. Whether for business or leisure, Ancasa Royale is a top choice for a luxurious getaway in Pekan Pahang.

While my stay at Ancasa Royale was exceptional, one suggestion for improvement would be to expand the variety on the menu. Although the dining options were superb, adding more diverse choices could enhance the overall dining experience for guests. Incorporating a wider range of dishes, including international specialities and vegetarian/vegan options, would cater to a broader array of tastes and preferences, ensuring that every guest finds something to enjoy. This addition could further elevate the culinary offerings and make dining at Ancasa Royale an even more memorable experience.

The rooms were comfortable and spacious but could be improved. The beds were amazing. The staff were great. Very friendly and helpful. Didn't get to use the pool this time, but I remembered from my last visit that it was nice. They are quick to replenish food during the breakfast buffet. Overall, pleasant and comfortable.

I booked three rooms during my last stay. The ceiling in one of the room's bathrooms had a leakage mark. I've noticed that this is generally the condition of most of the rooms at Ancasa that were booked online. This is the only hotel I stay in when in Pekan-and I come here every few months, so I've seen what some of the rooms look like. The Wi-Fi that comes with the room is a bit slow, probably a peak season issue.

Good location. Checking in & out very swift. Easy free parking at hotel compound. Very safe, even when coming in late at night. Very helpful staff, picked up all our luggage & delivered to our room. Attended to our request for additional items immediately. Awesome clean room & bathroom. Very spacious room, comfortable bed & pillows. Loved the decor & the furnishings. Very fast WIFI. Everything is provided in the room, including thick bathrobes. Huge bathroom, comes with a separate bath tub & a shower cubicle. Complete bathroom supplies provided. Unbelievable view outside my window, the magnificent sight of the Pahang River plus the hotel pool & leisure areas. Easy access to outside eating places, shops, mosques, riverside scenery etc.

Didn't try the restaurant at all as I had to be out, so no comments there. Nothing there that I didn't like.

The room is big for family of 5. I asked for upgrade by the way and one extra bed. I like the hotel location which is near to tomyam restaurants and few interesting places. The pool is facing Sungai Pahang which is nice. The food is just average to my tastebud. The pool is big and my kids love it. But the room lighting is too dimmed. Kasi terang sikit lah.

The bathroom floor was slippery.

A very underrated hotel. Everything about my stay was perfect beyond expectation. The customer service is top notch, the room is spacious and clean, the pool is adequate with stunning view of sunset over the river. Will absolutely come again! 1. We were welcomed by really nice staff at reception and check-in process was smooth 2. Ordered in-room dining service and had their Fish and Chips and Nasi Goreng Kambing - It was delicious! 3. Had an issue with the hair dryer in the room, called Reception, and they sent a maintenance staff to our room within 5 minutes - super quick 4. All the staff we encountered throughout our stay were friendly and welcoming 5. Did not have a chance to try out their breakfast buffet as we had to head out early in the morning. But was told that it's Rm35/pax - not bad at all. Will try for next time 6. Check out process was also smooth no issues at all Overall, we got more than what we paid for, the value almost matches a 5-star hotel. Hope they keep it up!

The town is quite secluded so it's kinda hard to find place to eat, but worry not cause it's only a Google away. We went to dinner at Restoran Sumpit Sumpit and it did not disappoint. This is a really minor cons for this hotel because everything is else worth it!

The pool is in good condition for my children to use it. The time & rules use also follow the standard operation procedures. Keep it up. The rooms that i use also very comfortable together with all my families.

The parking lot having a lot of bird droppings. Better improve it for some areas. Especially on the night. So far the rest is good enough for me.

I love everything bout the hotel..staffs were friendly,and what i love most was the room was sooo spacious!a lot of local attraction nearby as well.will comeback definitely!! 👍🏻 👍🏻👍🏻👍🏻

I bit disappointed when i wanted to buy the sejadah and the pillow, but no stock. The pillow was sooo comfortable i sleep like a log hahaha

very clean property, near sg pahang river,excellent service from front counter and staff,always smiling, fragrant carpet , fragrant lift, no dust flying at all, we didnt include breakfast because want to have breakfast outside but not many restaurant open on Monday..i will repeat to stay here again in future.

nothing

I was not given a "room with a view" as was noted in the booking form provided to me; nor was I offered an upgrade or a complimentary breakfast despite the low occupancy. However, the room I was allocated was super clean and nice. The food I ordered from Room Service came quickly and was tasty too. Most importantly, the WiFi in the room worked like a charm - that was super important to me as I had online meetings etc. And this time around, the door-person(s) on duty were all attentive and helped me with the door, especially when I didn't have a free-hand. I appreciate that greatly. Location-wise, superb! Thank you!

That I wasn't allocated VIP/entrance parking (kidding!)...

Love the bed, the pool, the room & toilet size, the view, the friendly & pleasant staff, the efficient housekeeping too.

slight stain on sofa, bedsheet, aircond temperature cannot be adjusted (but luckily it was cold, rather than hot). the location (Pekan) is quite boring (to me). The beaches around are nice but dirty.