Gerasa Hotel

recently had the pleasure of staying at a truly amazing hotel, and I cannot emphasize enough how fantastic my experience was From the moment I arrived, the staff made me feel welcome and valued. One particular staff member, Mohammed Rababaa, went above and beyond to ensure my stay was exceptional. The hotel itself was outstanding The design was beautiful, both inside and out, and the rooms were comfortable and well-maintained But what truly made my stay unforgettable was the exceptional service provided by Mohammed Rababaa.

It’s the great hotel and very bery good staff..I recommend this place for everyone who wants to come to visit Amman

breakfast was limited and did not include everything as expected. also same foods everyday In addition, wedding parties with loud music and drums were a kind of annoyance for guest seeking a quiet place. once we couldn't enter the hotel because of the party in the reception area, a wrong place.

breakfast was limited and did not include everything as expected. also same foods everyday In addition, wedding parties with loud music and drums were a kind of annoyance for guest seeking a quiet place. once we couldn't enter the hotel because of the party in the reception area, a wrong place.

The location of the hotel nearby the university is really good. also, there is a nearby pharmacy, restaurants, and small markets. easy to find a taxi as well. Mr. Nader's reception and service were more than excellent and superb. He is very friendly and cooperative. I liked the hotel more after meeting him. Thank you so much

Old furniture

The Gerasa absolutely Exceptional! What a destination. Honestly the service the cleanliness the staff absolutely everything was perfect. they made feel very comfortable I arrived late I was checked in in approximately three minutes really amazing would definitely come back thank you from Hamid

nothing

Staff was very friendly,helpful. location is really good, lobby quite and comfortable

Breakfast was not good , smell of omlet spread all over the place. The towels in the room were very old that their color changed from white to off-white, although they were clean but u feel they are not, they need to change them.

Clean and nice rooms, kind and respectful staff (Rababa was fun to talk to and was very nice).

The shower could use servicing since when i showered water was flowing out and the whole bathroom floor was wet for a few hours. Location is not the best but not bad.

clean Good location and nice view Nice staff especially Reception and restaurant manager Ehsan.

The room is small in comparison to photos. Room card should be charged most of the time from the reception. 

Staff very friendly and helpful. Location a bit far from Downtown Amman to be able to comfortably walk but lots of taxi's to flag down amidst the constant stream.of traffic.

As above distance from " centre" of Amman.

The staff love their job and it shows, especially the chef; I would usually skip breakfast on an average day but his dishes made me reconsider and I'm glad that I did, and as for the location its hands down one of the best; has a BRT line, an area full of bustling activity and a way to the heart of amman.