Hotel Villa Cappugi

My main comment is that everything is spotlessly clean and the staff are just lovely - so friendly and helpful! Breakfast - Buffet Style - more than adequate for our needs. Nice choice, pastries that were freshly made, fruit, yogurt, cereal, cold meats and cheeses, eggs, bacon, tea, coffee, juice - the usual things but nicely laid out and fresh. You can request additional things (including non-machine coffee) and staff will make it for you. Pool is clean and pleasant and big enough - although the day passes the hotel sells to local folk mean that it can get busy at weekends. Poolside snacks and drinks were nice. I would have preferred if it was open for longer, particularly first thing in the morning (pool doesn't open until 10am, closes at 7pm).

The menu in the restaurant is the same for the whole season. It's lovely food and quite a wide selection, but if you are basing yourself at the hotel for a week or longer, it's going to get a bit repetitive.

The hotel is situated just outside Pistoia so is quieter than staying in town. The staff were always happy to help when needed, nothing was too much trouble. Our room was fabulous , particularly the rainforest shower which was lovely. Breakfast was lovely with a good selection each morning. The pool area was well maintained. The adjoining restaurant was a lovely way to spend the evenings without going into town. The shuttle bus to/from the station is a welcome bonus but make sure you book in advance.

Nothing

Great room, great restaurant in the garden, swimming pool was good and large. Very nice rooms and very clean. Super service. The personnel is wonderful!

The breakfast room is more les a cantina. Not really a very nice room. The breakfast is good but not wow. Frequently they had problems with having enough supplies. The coffee machine was broken several times etc....

This was paradise! The hotel was classic, the staff more than helpful as they provided advice regarding the area and suggestions regarding what we might like as well as restaurant recommendations. The restaurant was an epicurean delight. Good, service, atmosphere were all sensational. The pool area was beautiful and exceptionally well cared for. Clean and the bar access and service was superior.

We liked everything!

Very private location that feels in the country side. We had an issue with the electric car charger and the staff was super accommodating!! The breakfast was large and lots of options, and it was the most comfortable bed we experienced in all of Italy!!

The pool closes at 7 unfortunately, and it is required to wear a shower cap in the pool that they charge you 3 euro for.

Really nice room, with beautiful view, really comfortable bed. Quite big swimming pool, enough sunbeds. You can order shuttle taxi in advance to go to the city centre and train station. Really good breakfast.

A beach towel would be nice. I also feel that literally anyone from outside can visit the swimming pool, as no one is checking the entrance or room numbers.

Staff were wonderful - very friendly and helpful. Breakfast was good. We upgraded to a larger room which was a good size and beds comfortable. Pool was clean and lots of space. Hotel was clean and comfortable. Overall a great experience.

Bar and restaurant closed by 10 p.m. We were able to access drinks via the staff but a small bar area for late evening would really improve the hotel. The beds were super comfortable but the pillows were not.

Amazing rooms, very big and high standard. The beds were really comfy. Friendly staff, they all speak several languages and are very helpful. The swimming pool is smaller than I thought but enough for a refreshing swim after a day of sightseeing. Good restaurant with good value.

Wearing a hat in a swimming pool is something I hadn’t done since school. I didn’t expect this and didn’t enjoy it… Breakfast is cheap and worth its value but disappointing compared to the rest of the services. Probably due tu Covid measures.

Very nice location just outside the city, but not far to the center. The whole resort is delightful: huge parking, excellent pool, cute gardens and good sportgrounds. The room was spacious and welcoming, with a very nice balcony

The breakfast is a 5 out of 10, very disapoimting. No vegetables, very poor selection of cheese, no olives so on

Easy parking and breakfast included at this good quality hotel. Friendly, helpful staff and a courtesy shuttle bus available most of the day. A 30min train ride to Florence - used the shuttle bus to get to the station.

There is a restaurant on site, but the food is a little expensive - it was good quality however. Other restaurants are available within walking distance.