Europalace Hotel, BW Signature Collection

Lovely hotel and staff...... very accommodating and had secure private parking available. It is a fun hotel and the renovations were very nice. We had adjoining rooms with a huge front patio...... and we could go between our rooms on the patio. Staff were friendly and helpful. Recommended a great place for pizza... which was awesome!

We had lots of issues with one of the room doors - it did not lock with the key card and just by pushing the door it would pop open. They provided us a key, but then gave us the wrong key - and so we were up and down a lot just to get access into our one room. Even though it was a little inconvenient, the staff were helpful in managing the problem..... it just seemed to be an ongoing problem. But otherwise the stay was good - and I assume they will have the problem rectified quickly...... not something that should deter you from staying here. The location wasn't what we expected...... we went to the center, but it wasn't what we expected. Tried to find a local restaurant but nothing too appealing in the area.

Staff member at front desk was incredibly friendly and helpful, especially with leaving luggage, hiring a bicycle and calling a taxi for me on my check out day. I felt she really cared. Nice breakfast items, good decors, comfortable beds, good hotel information in the room . Nice and quiet.

Breakfast: There was one member of staff serving everyone in the breakfast room and it took a long time to catch her attention for drinks. There were a lot of gaps in the food because there wasn't enough staff to replenish (just this one lady). It wasn't all her fault although she did tend to take one tea/coffee order at at time and not seeing who was next to arrive in the room. I wish the tea/coffee had been self-service as it would have made life easier for everyone and she could have focused on the food/drink being in good supply as new people came in. Food choices were good however. Opening the doors with the cards was not straightforward and required several attempts but once I got the hang of it I was ok.

Very confortable room, good breakfast, free parking. The hotel itself is very nice, nice building, very confortable rooms, great staff, the location is not the best but it is OK, not far from Monfalcone city center, the town is very beautiful and have good restaurants too. I am to leave a special tanks to the reception girl "VALENTINA" she is amazing, very carismatic, helpful and do all she can to help and make sure your stay is the best. I do recomment the hotel, nice and confy rooms, there are also bikes you can rent from the hotel reception, so you can further explore the area.

Everyting was OK, I have no complaints or dislikes to mention, I was happy with the hotel and specially the hotel's staff Please give a special thanks on my behalf to the whole hotel staff

Always enjoy real scrambled egg at breakfast over the recent trend to egg powder, so this is a plus and it shows they care for their guests' comfort. The hotel is in a very quiet, park-like location, just a short walk from the city center along historic villas of the Fincantieri managers. There's free parking around the area, and from one of the side streets you could enter also the hotel parking. Beds were comfortable and reception area was very welcoming.

The wall-mounted hair dryer is so weak that you don't even need to bother using it. Why a four-star rated hotel still uses these outdated devices is beyond my tolerance. Minor detail: Music at breakfast was a bit trashy, some muted lounge music would do better.

The staff were fantastic at every interaction. Thank you! I arrived very early, they let me have a room several hours early. I couldn’t work out room numbering system and was shown to my room, the same member of staff remembered me from hours earlier and took me again. On check out the staff were friendly. The hotel is very grand and very clean. If I find myself in the area again, I would definitely stay here.

Room size was excellent. Decor was modern and comfortable. The hotel had an air of spaciousness.

Location was about 15min walk from the nearest restaurant. The hotel had a large bus group when we stayed. This meant that we could not use the in-house restaurant and bar. This was somewhat annoying.

Excellent hotel in a quiet neighbourhood just outside the centre of town. On site secure parking, good facilities, excellent room, good breakfast, great staff.

The only down side of this hotel is the lack of restaurant, but everything else is very good. It's a ten minute walk into the centre of town, but that means it's a quiet place to stay.

The windows open, and the AC was also adjustable and nicely working. Courtyard parking convenient.

The rooms are fairly small but adequate for one night’s stay. The shower head was a bit leaky, which is largely reflective of a somewhat tired state of most room equipment.

If you’re travelling by car this is a great bet, 10 mins drive from Trieste airport. It’s a beautiful 1920s building, very tastefully modernised. Our second floor room was very calm and comfortable. Loved it.

There’s really nothing I could fault here.

Nice hotel with good facilities. Essentially everything you would expect from a chain hotel. Bed was comfortable and size of room was adequate. Shower was a tad small.

While the breakfast was good, they did not replenish often. So if you went say one hour after the serving start, you would not get everything they serve.