The Jaffa, a Luxury Collection Hotel, Tel Aviv

Our stay was really magnificent🤩🤩🤩🤩🤩thanks to Mohammed who works in the reception 👍👍 When you arrive to the hotel the staff will park your car and u don’t need to worry about anything. Moreover, we were at the pool relaxing and I suddenly remembered that i need something from our car .. so one of the best staff in the hotel called(Mohammed) was making sure that we be relaxed and anything we want will arrive to us immediately.. in that moment we felt we are really in a luxury and a VIP hotel. On the day of the check out Mohammed gave us a present from the hotel (luxury perfume) and apology letter in Arabic as a way of saying sorry because of the delay that happened to us(other member of the staff sent our luggage to a various car.. so we had to wait for like 2 hours to have out luggage back).

excellent location, clean, great staff, modern, great outdoor courtyard restaurant and excellent breakfast.

the only negative is that the rooms are small and there was just one small chair to sit. if I was in the chair, my wife had to sit in the bed.

second stay and absolutely loved it once again. hotel is a beautiful building - great ambiance. staff are super helpful and did all that they could to makes sure our stay was amazing. was there with my parents and other half and we all loved it. will definitely return again. breakfast beautiful and so well looked after by Roman every morning and the rest of the team. love the pool are - cold towels, gray poolside service. food exceptional whether in room, poolside etc.

only downside this trip was that our room was smaller but didn’t impede enjoyment. bed super comfortable.

Magical atmosphere. Cleanliness. Stylish design. Every detail is incredible. Many thanks to Ariella at the reception for recommendations on visiting interesting places in the city and friendliness,Nikita also for attentive attitude and help with any questions.Farhad and Italia for a wonderful time spent at the pool, attention and care. Egor and Polina for a great time, magical atmosphere, warm welcome in the restaurant. Thanks to all the staff of this wonderful hotel, you make this place especially warm and special.

All was excellent!

Breakfast was expensive at £45, far too much variety of buffet food and breads, plus choices of a menu. Not enough guests for breakfast to use it all, it seems a waste, there was enough food to have had breakfast, lunch and dinner. I would have preferred to have half the amount of choice and pay half the price. All the staff were wonderful. The hotel was very clean.

There was a strong perfume smell in the reception area which was powerful, apparently it was designed to come out of the air conditioning system. The lighting in the bedroom was very dim. I had to keep using my phone light or go to the bathroom to read things. No bedside cabinet but a very low small shelf attached to the side of the bed.

Great hotel, beautiful atmosphere, great service and amazing food. Before we arrived we already had quite some help from the concierge (Aviad) and during our stay from Ariela. They were very helpful with arranging transportation, booking padel courses and restaurants. The last night we had dinner at the Jaffe, which was really tasteful, maybe the best food we had in Tel Aviv that week.

Relatively expensive, but worth it

The hotel was beautiful. The staff were super friendly (I remember Roman being particularly friendly and helpful during breakfast) and they couldn't do enough for you, it really did make it feel like luxury. The hotel itself was stunning - wonderful decor externally around the hotel and beautiful pool and surroundings.

My only criticism is that the room felt a little dated, but I wouldn't say this diminished our experience.

Staff were great and the architecture of the historic building and the pool were superb.

Only one hotel bar available, which was in a highly air conditioned reception space. Disappointed to not see a second bar in the former chapel be open. Rooms were lovely but definitely on the small side.

the design, the staff and a special note for Luciano who has a real one of a kind contact with guests… he is clearly made for hospitality!!! we can only wish him a great carrier…. thank you also to the concierges…

the street noise and the lights that can t be turned off in the room other than that room was great!

Beautiful combination of old (historical) elements and modern design. Great service and very helpful staff in case of problems. Perfectly located, very close to Old Jaffa and the Mediterranean Sea. Fantastic rooms, beds, and excellent breakfast.