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+1-833-728-2041197 reviews
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$99Tower D1 Jalan Pakuwon Indah, Lontar Timur Kav 3-5 , Surabaya, 60126, Indonesia
Reservations:
+1-833-728-2041197 reviews
1/36
Restaurant
Outdoor swimming pool
Kids' club
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Welcome to Ascott Waterplace Surabaya, where luxury meets comfort in the heart of Indonesia! Located at Tower D1 Jalan Pakuwon Indah, Lontar Timur Kav 3-5, this 5-star apartment combines modern living with the allure of Surabaya, all just 6.1mi from the bustling city center. Starting at just $99 per night, guests can indulge in a range of top-notch amenities, including a sparkling outdoor swimming pool and an exciting water park – perfect for both adults and kids looking to make a splash!
Rise and shine with a delightful breakfast each morning before diving into a day of relaxation. Whether you enjoy lounging on the sun deck, working up a sweat at the free fitness center, or savoring a meal at the on-site restaurant, there’s something for everyone at Ascott Waterplace. Children will love the complimentary kids' club, while adults can unwind with room service or indulge in some peaceful quiet time at the private parking area equipped for free. From stunning landmark views to soundproof rooms ensuring a peaceful night’s sleep, you're in for a treat!
Don’t just take our word for it – with 197 glowing reviews, this apartment has proven to be a favorite getaway for travelers seeking quality experiences. You can enjoy extras like shuttle service and access to a nearby golf course (for an additional charge) while being just a stone’s throw from the rich cultural experiences Surabaya has to offer. Adventure awaits – book your stay today!
As you soak up the sun by the outdoor swimming pools, allow yourself to experience pure bliss at Ascott Waterplace Surabaya. With our "Adults Only" policy for both pools, you can relish in some serene solitude or delight in spirited conversations with friends, all while surrounded by lush tropical scenery. If you fancy a bit of thrill, why not challenge your fellow travelers at the nearby water park? Splashes and laughter await you, promising unforgettable moments that you'll cherish long after the trip is over.
When it comes to dining, The Dining Room offers an inviting escape for family and friends alike to gather and enjoy delectable meals. Whether you're craving American, Indonesian, or International cuisine, you'll find a sumptuous selection to satisfy your taste buds. The family-friendly ambiance adds an extra touch of warmth, making it the perfect place to share stories of your daily adventures over a delightful meal! So go ahead and treat yourself; after all, holidays are all about indulgence.
To add to your experience, don't miss out on the nearby golf course. For a nominal fee, you can swing away while soaking in the beautiful surroundings. With a shuttle service available for easy transportation, planning your outings has never been simpler. So why wait? Ascott Waterplace is not just a place to rest your head; it's a delightful adventure waiting to be explored! Book now and let your journey in Surabaya begin!
Closest airports
Juanda International Airport
9.8miAbdul Rachman Saleh Airport
44miRestaurant
Outdoor swimming pool
Kids' club
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Air conditioning
Sun deck
Parking On Site
Terrace
24-hour front desk
Soundproof rooms
Kitchen
Beach chairs/Loungers
Non-smoking rooms
Landmark view
Kitchenware
Kitchenette
View
Elevator
Free toiletries
Bathtub
Upper floors accessible by elevator
Soundproof
Show 8 photos
Deluxe Apartment, 2 Bedroom
1 King Size Bed
1 Twin Bed
970 sqft
Landmark view
City view
Kitchen
Private Bathroom
+
More details
This modern air-conditioned 2-bedroom apartment has flat-screen TV with DVD player, a full kitchen and private bathroom with bath and shower. Guests enjoy city view.
Show 11 photos
Executive Apartment, 3 Bedroom
1 King Size Bed
1 Queen Size Bed
1 Twin Bed
1215 sqft
City view
Kitchen
Private Bathroom
Kitchenette
+
More details
This modern and air-conditioned 3-bedroom apartment has flat-screen TV with DVD player, a full kitchen and private bathroom with bath and shower. Guests enjoy city view.
Show 6 photos
Penthouse, 1 Bedroom
1 King Size Bed
1205 sqft
Kitchen
Kitchenette
Microwave
Flat-screen TV
x10
+
x6
More details
This modern and spacious apartment has air conditioning, a flat-screen TV with DVD player, a full kitchen and private bathroom with bath and shower. Guests enjoy city view.
Show 4 photos
Executive Apartment, 2 Bedroom
1 Queen Size Bed
1 King Size Bed
1075 sqft
Landmark view
City view
Kitchen
Private Bathroom
+
More details
Stay in our spacious Two-Bedroom Executive Apartment with stunning landmark views. Enjoy luxury amenities like air conditioning, free toiletries, and a relaxing bathtub, perfect for families and groups up to 5 people.
Show 3 photos
Deluxe, King, 1 Bedroom
1 King Size Bed
495 sqft
Flat-screen TV
x10
+
x6
More details
One Bedroom Deluxe is 495 square feet and includes a king-size bed 150-183 width plus desk, cable tv, and tea and coffee making facilities .
Show 2 photos
Deluxe, King, 2 Bedroom
1 King Size Bed
970 sqft
Outdoor swimming pool
Flat-screen TV
x10
+
x6
More details
2 Bedroom Deluxe is 969 square feet and includes either a king-size bed 150-183 width or a single bed 80-130 width plus extra beds on demand, desk, cable tv, tea and coffee making facilities , and safe.
Show 2 photos
Executive, King, 1 Bedroom
1 King Size Bed
570 sqft
Outdoor swimming pool
Flat-screen TV
x10
+
x6
More details
One Bedroom Executive is 570 square feet and includes a king-size bed 150-183 width plus extra beds on demand, desk, cable tv, and safe.
Show 2 photos
Executive, King/Queen, 2 Bedroom
1 King Size Bed
1 Queen Size Bed
1075 sqft
x10
+
x6
More details
2 Bedroom Executive is 1076 square feet and includes either a king-size bed 150-183 width or a queen-size bed 150-154 width plus extra beds on demand and safe.
Show 2 photos
Executive, Multiple Beds, 3 Bedroom
1 King Size Bed
1 Queen Size Bed
1215 sqft
Outdoor swimming pool
Flat-screen TV
x10
+
x6
More details
3-Bedroom Executive is 1216 square feet and includes either a king-size bed 150-183 width, a queen-size bed 150-154 width, or 2 single beds 80-130 width plus extra beds on demand, desk, cable tv, tea and coffee making facilities , and safe.
Show 5 photos
Deluxe Apartment
1 King Size Bed
495 sqft
Kitchen
Private Bathroom
Kitchenette
Bathtub
+
More details
Apartment Deluxe
Show 4 photos
Executive Apartment
1 King Size Bed
570 sqft
Landmark view
City view
Kitchen
Private Bathroom
+
More details
Apartment Executive King Bed
Show 2 photos
Executive, 2 Bedroom
1 Twin Bed
x6
+
x3
More details
2 Bedroom Executive
8.5
197 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Siska
10
October 2023
I like the room and facilities in here . All the stuff are friendly and helpfull . Next time in the future when I have my holiday ,I will come over here again and stay more longer .
Only there is one that I dont like . There was one securty in portal gate and bit rude they way he spoke when I came in with my driving instructure . Actually he wont let the car in ,until I said I stay there and my instructure just want to drop me off . Hopefully the management of Ascott will do something about this as the way that security act is not nice at all . Please take notice for this . Thank you
🇮🇩
Alex
8.2
March 2024
Apartment is spacious enough. Bed is big and bathroom is also big with the bathtub
The AC location is literally next to bed and fan right to my wife's head. She have to open the door room to block the aircon otherwise she'll get sick. Wifi is unstable, we use our own data and I hotspot data for my laptop cause it's really bad
🇩🇪
Daniel
8.2
September 2023
The staffs are very friendly and ready to assist and help us, the place is very clean, nice and pleasant.
It's just a bit difficult to go to thematic Pool with a stroller. The path for the stroller or wheelchair is too steep. And there was dish soap but there was no sponge or anything else that I can use to wash the dishes and my baby's cutlery myself.
🇸🇬
Ahmadmalek
10
September 2022
I,felt sick during my stay due to food poisoning (street food)the staffs assisted me to go to the nearest clinic and Watsapp me for my condition. A big “Matur Nuwun” to the Front Desk”Ibu” and “Bapak”security who was working on the 29 Sep 2022 at 0900 to 1100hrs who showed genuine concern for me. I felt a genuine warmth during my 10 nights there.
Nothing.
🇮🇩
Yuliana
9.1
March 2023
I like the 2 bedroom hotels. Everything inside the room is amazing. But, the 5th floor lobby near lift needs a proper lamp. Too dark. Other than that, we have amazing stays here. We used the washing machine, the microwave, stove, fridge, and everything. Always loved our stay in Ascott. The staff were amazing, the room was clean 💛
Too dark in the 5th floor lobby near lift. Needs proper lamps.
🇸🇬
Asyikin
9.1
December 2023
The location was convenient and near to Pakuwon Trade Centre / Pakuwon City Mall. Hence, there was an abundance of food and shopping options at our disposal.
The bathrooms lacked ventilation and needed to be upgraded slightly due to wear and tear.
🇸🇬
Madeni
9.1
August 2023
Location was excellent. With the Pakuwon Mall nearby. Service was also amazing. Staff were attentive and very helpful.
Cleaning service was good but abit inconsistent. Towel replacement missed out 1 or 2 towels. But housekeeping was fast with their response.
🇭🇰
Vincent
9.1
April 2023
Spacious and comfortable flat, gym and swimming pool, proximity to Pakuwon mall
Be aware that the property is in a newer area on the edge of town, meaning it's pleasant and modern but it takes 20-30 minutes by car to go downtown
🇸🇬
Samihani
9.1
March 2023
facilities are great and the convenient location
shower glass door couldn’t close fully so water from the shower flows out. should change to spray bidet instead of the current bidet system. Washing machine makes a really loud sound when spinning.
🇲🇾
Zulkifli
10
May 2023
Fantastic location. Very near the Pakuwon Trade Center & Pakuwon Mall. Large well equipped apartment. Friendly & helpful staff.
Nothing
Airports
Juanda International Airport
9.8miAbdul Rachman Saleh Airport
44miAirports
Juanda International Airport
9.8miAbdul Rachman Saleh Airport
44miThe Dining Room
Cuisines
Ambiances
Location
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Kids' club
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Air conditioning
Sun deck
Parking On Site
Terrace
24-hour front desk
Soundproof rooms
Kitchen
Beach chairs/Loungers
Non-smoking rooms
Landmark view
Kitchenware
Kitchenette
View
Elevator
Free toiletries
Bathtub
Upper floors accessible by elevator
Soundproof
Accessibility
Upper floors accessible by elevator
Activities
Golf course
Water park
Bathroom
Additional bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Indoor play area
Kids' club
Outdoor play equipment for kids
Food & Drink
Coffee house on site
Grocery deliveries
Restaurant
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Family rooms
Hardwood or parquet floors
Non-smoking rooms
Room service
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Dryer
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Toaster
Washing machine
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
DVD player
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Fitness
Fitness center
Outdoor swimming pool
Waterslide
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Landmark view
Pool view
View
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
6+ years
Extra bed upon request
$37 per person per day
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
JCB,
Mastercard,
American Express,
Visa,
Maestro,
Cash only,
UnionPay
This property accepts cash.
Does Ascott Waterplace Surabaya provide free parking options?
Yes, the hotel provides free private on-site parking, but guests must make a reservation for parking in advance.
What are the rates at Ascott Waterplace Surabaya?
At Ascott Waterplace Surabaya, prices have a starting point of $99. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
What are the room types available at Ascott Waterplace Surabaya?
Ascott Waterplace Surabaya provides a range of rooms including Deluxe, Executive, and Penthouse options. The occupancy typically accommodates 2 adults and 1 child, with smoking not allowed in any rooms. Bed sizes vary, such as Queen, King, and Twin beds, and room sizes range from 495 sqft to 1216 sqft in the different apartment options available.
What are the main attractions at Ascott Waterplace Surabaya?
Guests at Ascott Waterplace Surabaya can enjoy their time at the hotel by visiting the water park with a waterslide, outdoor swimming pools (with adult-only age restrictions), and a fitness center. The hotel offers a Kids' club for younger guests and beach chairs by the pool for relaxation. The restaurant on-site, "The Dining Room," serves American, Indonesian, and International cuisines in a family-friendly and modern ambiance. In addition, visitors can make use of the hotel's sun deck and terrace to unwind and enjoy the view. Private parking is available for guests, along with amenities such as free toiletries in soundproof rooms and room service.
Does Ascott Waterplace Surabaya feature a pool area?
The hotel has two pools available: Pool 1 and Pool 2. Both pools are outdoor and open all season. However, there are age restrictions, as only adults are allowed to use the pools.
Are there restaurants located within Ascott Waterplace Surabaya?
The hotel has an on-site restaurant called The Dining Room. The restaurant offers a mix of American, Indonesian, and International cuisines in a Family-Friendly and Modern ambiance.
Can I use my credit card at Ascott Waterplace Surabaya?
Yes, you can use your credit card at Ascott Waterplace Surabaya. They accept a variety of credit cards including JCB, Mastercard, American Express, Visa, Maestro, and UnionPay. Cash is also accepted as a form of payment.
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