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8.5

197 reviews

Ascott Waterplace Surabaya

Ascott Waterplace Surabaya

Tower D1 Jalan Pakuwon Indah, Lontar Timur Kav 3-5 , Surabaya, 60126, Indonesia

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Outdoor swimming pool

Kids' club

Free Private Parking

Free wifi

Room service

Fitness center

Waterslide

Ascott Waterplace Surabaya

Welcome to Ascott Waterplace Surabaya, where luxury meets comfort in the heart of Indonesia! Located at Tower D1 Jalan Pakuwon Indah, Lontar Timur Kav 3-5, this 5-star apartment combines modern living with the allure of Surabaya, all just 6.1mi from the bustling city center. Starting at just $99 per night, guests can indulge in a range of top-notch amenities, including a sparkling outdoor swimming pool and an exciting water park – perfect for both adults and kids looking to make a splash!

Rise and shine with a delightful breakfast each morning before diving into a day of relaxation. Whether you enjoy lounging on the sun deck, working up a sweat at the free fitness center, or savoring a meal at the on-site restaurant, there’s something for everyone at Ascott Waterplace. Children will love the complimentary kids' club, while adults can unwind with room service or indulge in some peaceful quiet time at the private parking area equipped for free. From stunning landmark views to soundproof rooms ensuring a peaceful night’s sleep, you're in for a treat!

Don’t just take our word for it – with 197 glowing reviews, this apartment has proven to be a favorite getaway for travelers seeking quality experiences. You can enjoy extras like shuttle service and access to a nearby golf course (for an additional charge) while being just a stone’s throw from the rich cultural experiences Surabaya has to offer. Adventure awaits – book your stay today!

As you soak up the sun by the outdoor swimming pools, allow yourself to experience pure bliss at Ascott Waterplace Surabaya. With our "Adults Only" policy for both pools, you can relish in some serene solitude or delight in spirited conversations with friends, all while surrounded by lush tropical scenery. If you fancy a bit of thrill, why not challenge your fellow travelers at the nearby water park? Splashes and laughter await you, promising unforgettable moments that you'll cherish long after the trip is over.

When it comes to dining, The Dining Room offers an inviting escape for family and friends alike to gather and enjoy delectable meals. Whether you're craving American, Indonesian, or International cuisine, you'll find a sumptuous selection to satisfy your taste buds. The family-friendly ambiance adds an extra touch of warmth, making it the perfect place to share stories of your daily adventures over a delightful meal! So go ahead and treat yourself; after all, holidays are all about indulgence.

To add to your experience, don't miss out on the nearby golf course. For a nominal fee, you can swing away while soaking in the beautiful surroundings. With a shuttle service available for easy transportation, planning your outings has never been simpler. So why wait? Ascott Waterplace is not just a place to rest your head; it's a delightful adventure waiting to be explored! Book now and let your journey in Surabaya begin!

Closest airports

Juanda International Airport

9.8mi

Abdul Rachman Saleh Airport

44mi

Most popular amenities

Restaurant

Outdoor swimming pool

Kids' club

Free Private Parking

Free wifi

Room service

Fitness center

Waterslide

Air conditioning

Sun deck

Parking On Site

Terrace

24-hour front desk

Soundproof rooms

Kitchen

Beach chairs/Loungers

Non-smoking rooms

Landmark view

Kitchenware

Kitchenette

View

Elevator

Free toiletries

Bathtub

Upper floors accessible by elevator

Soundproof

Rooms

Two-Bedroom Deluxe Apartment in Ascott Waterplace Surabaya

Show 8 photos

Deluxe Apartment, 2 Bedroom

1 King Size Bed

1 Twin Bed

970 sqft

Landmark view

City view

Kitchen

Private Bathroom

+

More details

This modern air-conditioned 2-bedroom apartment has flat-screen TV with DVD player, a full kitchen and private bathroom with bath and shower. Guests enjoy city view.

Three-Bedroom Executive Apartment in Ascott Waterplace Surabaya

Show 11 photos

Executive Apartment, 3 Bedroom

1 King Size Bed

1 Queen Size Bed

1 Twin Bed

1215 sqft

City view

Kitchen

Private Bathroom

Kitchenette

+

More details

This modern and air-conditioned 3-bedroom apartment has flat-screen TV with DVD player, a full kitchen and private bathroom with bath and shower. Guests enjoy city view.

Show 6 photos

Penthouse, 1 Bedroom

1 King Size Bed

1205 sqft

Kitchen

Kitchenette

Microwave

Flat-screen TV

x10

+

x6

More details

This modern and spacious apartment has air conditioning, a flat-screen TV with DVD player, a full kitchen and private bathroom with bath and shower. Guests enjoy city view.

Two-Bedroom Executive Apartment in Ascott Waterplace Surabaya

Show 4 photos

Executive Apartment, 2 Bedroom

1 Queen Size Bed

1 King Size Bed

1075 sqft

Landmark view

City view

Kitchen

Private Bathroom

+

More details

Stay in our spacious Two-Bedroom Executive Apartment with stunning landmark views. Enjoy luxury amenities like air conditioning, free toiletries, and a relaxing bathtub, perfect for families and groups up to 5 people.

Show 3 photos

Deluxe, King, 1 Bedroom

1 King Size Bed

495 sqft

Flat-screen TV

x10

+

x6

More details

One Bedroom Deluxe is 495 square feet and includes a king-size bed 150-183 width plus desk, cable tv, and tea and coffee making facilities .

Show 2 photos

Deluxe, King, 2 Bedroom

1 King Size Bed

970 sqft

Outdoor swimming pool

Flat-screen TV

x10

+

x6

More details

2 Bedroom Deluxe is 969 square feet and includes either a king-size bed 150-183 width or a single bed 80-130 width plus extra beds on demand, desk, cable tv, tea and coffee making facilities , and safe.

Show 2 photos

Executive, King, 1 Bedroom

1 King Size Bed

570 sqft

Outdoor swimming pool

Flat-screen TV

x10

+

x6

More details

One Bedroom Executive is 570 square feet and includes a king-size bed 150-183 width plus extra beds on demand, desk, cable tv, and safe.

Show 2 photos

Executive, King/Queen, 2 Bedroom

1 King Size Bed

1 Queen Size Bed

1075 sqft

x10

+

x6

More details

2 Bedroom Executive is 1076 square feet and includes either a king-size bed 150-183 width or a queen-size bed 150-154 width plus extra beds on demand and safe.

Show 2 photos

Executive, Multiple Beds, 3 Bedroom

1 King Size Bed

1 Queen Size Bed

1215 sqft

Outdoor swimming pool

Flat-screen TV

x10

+

x6

More details

3-Bedroom Executive is 1216 square feet and includes either a king-size bed 150-183 width, a queen-size bed 150-154 width, or 2 single beds 80-130 width plus extra beds on demand, desk, cable tv, tea and coffee making facilities , and safe.

One-Bedroom Deluxe Apartment in Ascott Waterplace Surabaya

Show 5 photos

Deluxe Apartment

1 King Size Bed

495 sqft

Kitchen

Private Bathroom

Kitchenette

Bathtub

+

More details

Apartment Deluxe

One-Bedroom Executive Apartment in Ascott Waterplace Surabaya

Show 4 photos

Executive Apartment

1 King Size Bed

570 sqft

Landmark view

City view

Kitchen

Private Bathroom

+

More details

Apartment Executive King Bed

Show 2 photos

Executive, 2 Bedroom

1 Twin Bed

x6

+

x3

More details

2 Bedroom Executive

Guest reviews

8.5

197 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Siska

10

October 2023

I like the room and facilities in here . All the stuff are friendly and helpfull . Next time in the future when I have my holiday ,I will come over here again and stay more longer .

Only there is one that I dont like . There was one securty in portal gate and bit rude they way he spoke when I came in with my driving instructure . Actually he wont let the car in ,until I said I stay there and my instructure just want to drop me off . Hopefully the management of Ascott will do something about this as the way that security act is not nice at all . Please take notice for this . Thank you

🇮🇩

Alex

8.2

March 2024

Apartment is spacious enough. Bed is big and bathroom is also big with the bathtub

The AC location is literally next to bed and fan right to my wife's head. She have to open the door room to block the aircon otherwise she'll get sick. Wifi is unstable, we use our own data and I hotspot data for my laptop cause it's really bad

🇩🇪

Daniel

8.2

September 2023

The staffs are very friendly and ready to assist and help us, the place is very clean, nice and pleasant.

It's just a bit difficult to go to thematic Pool with a stroller. The path for the stroller or wheelchair is too steep. And there was dish soap but there was no sponge or anything else that I can use to wash the dishes and my baby's cutlery myself.

🇸🇬

Ahmadmalek

10

September 2022

I,felt sick during my stay due to food poisoning (street food)the staffs assisted me to go to the nearest clinic and Watsapp me for my condition. A big “Matur Nuwun” to the Front Desk”Ibu” and “Bapak”security who was working on the 29 Sep 2022 at 0900 to 1100hrs who showed genuine concern for me. I felt a genuine warmth during my 10 nights there.

Nothing.

🇮🇩

Yuliana

9.1

March 2023

I like the 2 bedroom hotels. Everything inside the room is amazing. But, the 5th floor lobby near lift needs a proper lamp. Too dark. Other than that, we have amazing stays here. We used the washing machine, the microwave, stove, fridge, and everything. Always loved our stay in Ascott. The staff were amazing, the room was clean 💛

Too dark in the 5th floor lobby near lift. Needs proper lamps.

🇸🇬

Asyikin

9.1

December 2023

The location was convenient and near to Pakuwon Trade Centre / Pakuwon City Mall. Hence, there was an abundance of food and shopping options at our disposal.

The bathrooms lacked ventilation and needed to be upgraded slightly due to wear and tear.

🇸🇬

Madeni

9.1

August 2023

Location was excellent. With the Pakuwon Mall nearby. Service was also amazing. Staff were attentive and very helpful.

Cleaning service was good but abit inconsistent. Towel replacement missed out 1 or 2 towels. But housekeeping was fast with their response.

🇭🇰

Vincent

9.1

April 2023

Spacious and comfortable flat, gym and swimming pool, proximity to Pakuwon mall

Be aware that the property is in a newer area on the edge of town, meaning it's pleasant and modern but it takes 20-30 minutes by car to go downtown

🇸🇬

Samihani

9.1

March 2023

facilities are great and the convenient location

shower glass door couldn’t close fully so water from the shower flows out. should change to spray bidet instead of the current bidet system. Washing machine makes a really loud sound when spinning.

🇲🇾

Zulkifli

10

May 2023

Fantastic location. Very near the Pakuwon Trade Center & Pakuwon Mall. Large well equipped apartment. Friendly & helpful staff.

Nothing

Points of Interest Around Ascott Waterplace Surabaya

Airports

Juanda International Airport

9.8mi

Abdul Rachman Saleh Airport

44mi

Restaurants

The Dining Room

Cuisines

  • American
  • Indonesian
  • International

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Ascott Waterplace Surabaya

Restaurant

Outdoor swimming pool

Kids' club

Free Private Parking

Free wifi

Room service

Fitness center

Waterslide

Air conditioning

Sun deck

Parking On Site

Terrace

24-hour front desk

Soundproof rooms

Kitchen

Beach chairs/Loungers

Non-smoking rooms

Landmark view

Kitchenware

Kitchenette

View

Elevator

Free toiletries

Bathtub

Upper floors accessible by elevator

Soundproof

Stay rules - Ascott Waterplace Surabaya

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Ascott Waterplace Surabaya

Does Ascott Waterplace Surabaya provide free parking options?

Yes, the hotel provides free private on-site parking, but guests must make a reservation for parking in advance.

What are the rates at Ascott Waterplace Surabaya?

At Ascott Waterplace Surabaya, prices have a starting point of $99. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.

What are the room types available at Ascott Waterplace Surabaya?

Ascott Waterplace Surabaya provides a range of rooms including Deluxe, Executive, and Penthouse options. The occupancy typically accommodates 2 adults and 1 child, with smoking not allowed in any rooms. Bed sizes vary, such as Queen, King, and Twin beds, and room sizes range from 495 sqft to 1216 sqft in the different apartment options available.

What are the main attractions at Ascott Waterplace Surabaya?

Guests at Ascott Waterplace Surabaya can enjoy their time at the hotel by visiting the water park with a waterslide, outdoor swimming pools (with adult-only age restrictions), and a fitness center. The hotel offers a Kids' club for younger guests and beach chairs by the pool for relaxation. The restaurant on-site, "The Dining Room," serves American, Indonesian, and International cuisines in a family-friendly and modern ambiance. In addition, visitors can make use of the hotel's sun deck and terrace to unwind and enjoy the view. Private parking is available for guests, along with amenities such as free toiletries in soundproof rooms and room service.

Does Ascott Waterplace Surabaya feature a pool area?

The hotel has two pools available: Pool 1 and Pool 2. Both pools are outdoor and open all season. However, there are age restrictions, as only adults are allowed to use the pools.

Are there restaurants located within Ascott Waterplace Surabaya?

The hotel has an on-site restaurant called The Dining Room. The restaurant offers a mix of American, Indonesian, and International cuisines in a Family-Friendly and Modern ambiance.

Can I use my credit card at Ascott Waterplace Surabaya?

Yes, you can use your credit card at Ascott Waterplace Surabaya. They accept a variety of credit cards including JCB, Mastercard, American Express, Visa, Maestro, and UnionPay. Cash is also accepted as a form of payment.