Ascott Riverside Garden Beijing

The hotel offers mini apartments which are very comfortable, clean, warm, quite and equipped with all the necessary appliances. The English speaking staff was very helpful and kind, Peter helped us to book a taxi and tickets to visit the Great Wall. The breakfast is very diverse and made with good quality food. There is a nice playroom for children next to the breakfast room.

The location is far away from the city centre, it takes approximately 1 hour and 20min to reach the touristy areas by subway. The surrounding neighborhood is not very attractive.

the apartment is VERY VERY spacious. Rooms are hugh with a big bathroom with a shower and bathtub. There is also a hugh dressing area and huge wardrobe. LIving room, Dining room and kitchen is also very big. Beds are comfortable too. We really love the space.

The A/C is not cold at all. It was hot in the apartment. Needed standing fan and have to open the windows for some cool air into the rooms. Not sure if it is because of the central A/C system ( we went mid Oct).

The facility was modern and clean. Breakfast was good with below selection selection offered at other similar facilities. Location a little remote for visitors new to Beijing with limited facilities catering mainly for local residents.

No restaurant in the facility and staff although friendly and helpful had limited English language ability.

Reasonable selection of buffet breakfast, spacious room with comfy beds, well equipped kitchen and facilities for our 10 days stay.

The original room we were allocated on arrival had strong cigarette smell but after complaint, we were offered an free upgrad to another room.

The swimming pool was amazing

The sauna wasn't mixed so I couldn't go with my partner. There was confusion about payment when checking out that took a long time

Very comfortable with excellent facilities for self-catering and doing own laundry. Very nice swimming pool and helpful staff.

No complaints. Difficult to adjust heating in rooms, which did get very warm at times.

Room was a great size, appreciated having glasses in the room/slippers/robes etc. Breakfast room was lovely - lots of sun.

The room looked clean but some things were a bit sticky. Check-in was quick and efficient but the staff could have been more welcoming - it felt very procedural and not very personal. The breakfast room was lovely but options were very limited and the coffee was not great.

The breakfast had a good selection and was tasty. The swimming pool was excellent. Nearby areas for jogging.

Occasional smoking on the floor by others.

Location, pool fitness room

The lack of English skills by the staff

Everything