OYO Hotel Wilkes-Barre East

Quiet country setting

Bad wifi

Very friendly owner, nice hotel!

Everything

The location was convenient as it was close to our convention site and not far from restaurants in Wilkes Barre.

Motel looks like it is from the 1940s - 50s. It is OLD with zero upgrades: paint is peeling, holes in ceiling tile, very old mattress, toilet bowl is so old that it is so stained that getting it white is impossible, the toilet seat was broken. Only reason I stayed there is because the cost was less than half of what I would have had to pay at the Holiday Inn down the road and I spent minimal time in the room: came in late and left early. If you are looking for comfort and something modern, this is NOT the place for you!

not much

everything

room was unclean, had to leave two days early than planned. constant burglar alarm going off throughout the whole 24 hours we were there. staff were annoyed we showed up late even though they were previously told.

Nothing at all completely disgusting false advertisement rooms look nothing like that.

That I've been trying to get a hold of a refund because of the false advertisement and been given a circle round can't get a hold of nobody to get my f****** money back like this like y'all need to be shut down like y'all should not be operating up there or anything

The hotel didn't have drinkable water for myself or my pet. I was told to not even shower.... I was also given 4 water bottles for both me and my 70 pound dog... The mini space heater helped... a little... Room was extremely noisy... I also got scammed for a second payment of 280 dollars.. Was told if I didn't go to the ATM and pay an additional 40 dollars cash they would kick me out in 10 minutes... I stayed here because my apartments complex burnt down and red cross disaster relief gave me money to stay somewhere for a few days... This was a terribly stressful experience.. Kind of traumatizing to say the least... Having no money, limited resources, and to be threatened to be put out in the cold in the middle of winter..... Extremely sad... Especially when people take advantage of someone else's misfortune..

Everything.... Smelled.... Concrete shower extremely small... No freezer.. No dresser... Bed mattress and holder both broken.... Loud rattling sound whenever I would move an inch.... I washed my face the night before and woke up with my lip extremely swollen and in pain.... 4 days later still in pain and swollen... I also lost feeling and grip in my right hand up to my elbow... Not sure what that is but I did have a cut on my thumb... Thats where it was exposed to the water and possibly caused N reaction..... STAY AWAY FROM THIS PLACE!

They didn't honor the reservation. Refused our stay and tried to double charge us. They canceled our reservation

where to start, this is your classic Bait and Switch they likely got very good photos to make it look nice for Booking.com but this place is not nice at all, the staff is very rude, they had many rooms available and choose to give me one with the door knob all but falling off and burn holes in the blanket, the lighting needs work it flickered all night because they use cheep LEDs that don’t work very well, I was told I’d get a towel when I checked in but they never gave it to me I instead had to use one left in the room by a previous guest and they didn’t even take the time to clean up the bathroom I know this because the other guest guests soap wrapper was left in the shower, the mini refrigerator was unplugged when I got there and the outlet they had near it looked like it was about to catch on fire and had that happened I would have probably died why you ask? because the smoke detector was not there there was a bracket behind the TV where it once had been but no smoke detector, maybe the same guest that burnt all the holes in the bedding took it as a souvenir 😔 don’t stay here you might die they really should put that as their slogan it’s Bad Ya’ll

being disturbed during my stay for hours while they fixed the door knob instead of offering me a different room, the feeling of death knowing that at any moment someone could break in or that a fire could happen and there is no smoke alarm, staying in a not cleaned room that has evidence that it was not cleaned before my checkin, dealing with a rude staff member that told me they would see if they had anything for me even though I pre-paid via booking.com to reserve a room in advance.