The Langham, Boston

My partner and I do quite a few hotel breaks a year, and we like to pick somewhere nice to truly feel we are away from all the stresses and rigmarole of everyday life. I can honestly say, however, in all my years of travel, I have never stayed somewhere as exceptional as the Langham, Boston. I am only just back in Ireland today after a 4 day stay and I am still raving about it to anyone who'll listen! So much so I am posting my first booking.com review! The experience we had at the Langham from start to finish was first class. After flying up from New York, we were pleasantly greeted on arrival and asked could concierge and team help us with anything from bags to a bite to eat or suggestions for evening sightseeing. We then checked into our executive club queen room. The room itself is spacious and the recent renovation shows. The decor is stylish, the high windows provide gorgeous light, and the furniture (most especially the bed!) is very comfy. It felt like the Langham had really captured the maritime tradition of the city in its fittings and colour choices. The whole room is spotlessly clean and maintained as such throughout the stay (which, although expected, is a big plus considering some mixed experiences I've had at luxury hotels down the years). The bathroom, complete with overhead shower, is likewise beautiful. The hotel itself also boasts a stunning decor. Building on its history as a federal reserve bank, the Langham has outfitted the space in a way that nods to its traditional roots while still incorporating all the comforts required for 21st century travel. The Grana Restaurant and the Fed Bar in particular have been spared no expense. While budgeting is always a key concern for those on the go, upgrading to the Executive Club in this hotel is definitely worth the money. The club, located on the 8th floor, provides a gorgeous view of Boston's financial heart.

The hotel is beautiful and rooms gorgeous. Recommend the 8th floor if you do the Executive Ckub. The most exceptional thing about this hotel is it’s team, they are amazing, friendly, very kind and go out if their way to accommodate and help.

We loved everything. If there was a recommendation it would be to expand the room service menu to include child friendly meals as very small menu. But the food is very fresh.

This was a nice location in walking distance to many of Boston's main attractions. Our room was beautiful, and had enough space that me and my 3 kids felt like we had room to move and open our bags. The staff here, in particularly Jenna, the concierge, was above and beyond kind and helpful. Jenna helped my family book our ferry to Nantucket plus a car service to and from.

We did not love our dining experience at the restaurant, the service, taste and value did not meet our expectations. The restaurant is very beautiful and maybe it was just a off day. I would not let this deter you from this hotel.

The attention to detail is apparent as soon as you enter the property . Friendly staff greet you before seeing your rooms for the first time . Our loft suite on the second floor was beautifully furnished and decorated . So comfortable - almost made leaving it a chore . Having the second half bathroom a huge asset . The Langham club on the eighth floor was again , so comfortable and welcoming with the help of the excellent staff . Sad to check out at the end of our stay . Anxious to return .

The only blemish was the sound proofing between rooms or lack of . Although no fault of the Hotel, our neighbours had restless baby(s ) and the noise was very apparent, also noted upstairs in the loft area . There appeared to be quite a lot of children on property during our stay and noise levels and general poor behavior particularly in the Langham club was disappointing. Again, no fault of the property, more the fault of parents who should have instilled how to behave in places like this to their children .

Great front desk and restaurant staff! Nice to receive a "goodie bag" from the hotel before going to the Boston Marathon start. Comfortable room!

The fitness room was closed for renovation, otherwise nothing negative to say.

Beautiful, luxurious, and modern rooms/bathroom. The entire hotel was extremely clean. Staff was friendly and accommodating. Parking garage was a few steps away from the hotel entrance. Beautiful pool and sauna.

The shower is beautiful but it is very easy to wet the entire bathroom floor because of the single glass slab. The provided shower gel/shampoo/conditioner containers should be relocated to the far end of the shower stall. You hit them with your arms when showering because they are located on the side wall of the stall.

The Langham Boston is our home away from home when visiting Boston. It’s our favorite hotel and the only one we stay at. The feel and the ambiance of the hotel is warm welcoming and comfortable throughout. The rooms are nicely styled and filled with comfort from the feather beds, crisp white linens to the cozy bathrobes and slippers. The food is exceptional! Fresh and delicious. The in house pastry chef is magnificent. Something special and unique each day! So pleased and delighted with this property.

We have no disappointments to share.

The location was excellent. I had to leave very early and did not have breakfast.

The room was on the 9th floor and all I could hear was wind all night.

The decor of the hotel is modern and current but still has the nostalgic feel of an old bank. The staff was extremely pleasant and helpful providing many suggestions for places to see and eat. We ordered room service for breakfast almost every morning. The breakfast was outstanding. The bed was very comfortable and the room was very clean. No stains on the carpet. I can't say enough good things about our week long stay.

Our bathroom could have been larger. There wasn't much counter space in the bathroom and I feel like a shelf installed along the mirrored wall, above the toilet, could have been very useful.

Very clean, well-appointed rooms, comfortable beds, marble bathrooms and quiet rooms with good soundproofing. Excellent location.

Maybe it was because I booked through the booking.com site, but we were given a room with a “view” of some type of interior area with ductwork and views of storage rooms. Bedside light flickered when turned on and do not disturb/make up room light burnt out. Problems reported and fixed the same day. Staff could use some additional customer service training.