Hampton Inn & Suites Jacksonville-Airport

Breakfast was always on point. Room was huge. Shower was amazing.

Only 2 towels of each type (women always need more towels). You had to hunt down housekeeping to get more towels, tissues, etc. Layout of room was odd. King bed, table, and loveseat were on one side of room, leaving an enormous (~15'x15') empty space. A little bit of effort would make it more useful, since you couldn't watch TV from either the bed or the loveseat due to how the room was laid out.

the young lady at the front desk Kadeja I hope I'm spelling her name correctly. she went above and beyond. I needed some paperwork printed out she gave me the email address to send it to she received it she printed it out for us. she was so patient with us we borrowed stapler and scissors from her, and she never made us feel like we were bothering her. we went to the car and my husband needed change to pay the port guys. he came back just raving how sweet she was! and that made our day even better. the staff here they All are very friendly!!

no meat choses for the ones that do eat pork!! at least some chicken sausage would be great or something other than pork!!!!

I enjoyed the breakfast buffet. The pool and the weather was my favorite thing. I wish there was shopping within walking distance.

My bed was very uncomfortable. I’m not use to a firm mattress, but I’m sure hotels have to use them for durability. I wish they offered transportation to the cruise port, even if you charge a fee.

The shuttle to the airport and convenient location.

The room wasn’t completely clean. There was hair from previous guests or housecleaning staff in the bathroom. The curtains in our room on the third floor facing the parking lot were shear! You are able to see in the room from the parking lot. This is a privacy concern. Consider installing a second layer of privacy curtains for these rooms.

I frequently use this hotel when I visit Jacksonville. The staff are friendly and helpful. The place is always clean. And the breakfast is very good. It's close to lots of eateries, yet far enough that you don't have to deal with alot of traffic

Not having more time to stay and enjoy the comfort.

I loved Lauren at the Front Desk. She was energetic, polite, respectful and remembered my name during my stay. She just made me feel very welcome and appreciated. Give that lady a raise!

I totally enjoyed the large room, the sofa, the fridge & microwave. A beautiful view and very delicious breakfast. Easy parking…I’m staying there my next visit to Jacksonville!

I don’t know….maybe no wash sink in the bathroom?

The property was very clean And organize young lady at the front Dess was awesome I granddaughter is a diabetic after a late check in restaurants were closing due to the Hurricane my grand Dauther sugar was getting very low and I did have anything sugary or give her this awesome counter person offered us a call soda and water to help her I always remember her name a place of anyone appreciate as much as I wanted I’m sure award appreciation award I stay there on the sixth to the seventh and my name is Johnny Colon I was in room 308 she was very awesome I can’t thank her much Great service yes and then I’m in the hospitality that’s awesome

There is nothing that I did not like everything was in order I had to say anything negative I am more breakfast selection what little higher up servicing

nothing special BUT met what you would expect in a decent hotel--vey clean--a/c worked well -- bed was comfy

THEY FORGOT MY WAKE UP CALL--COULD HAVE BEEN A DISASTER!!!!!! The shuttle driver would not drop me off at a place she was driving by anyway--just stupid

Clean and accommodating. The staff actually seemed to be enjoying their work. In addition, breakfast had both variety and good quality.

The toilet seats were VERY low. Chair-height seats are really appreciated by us seniors.