Best Western Plus Nottingham City Centre

The beds were comfy, the sofa was lovely, the large shower was amazing, the staff were super friendly and helpful, the breakfast was superb, loved the pancake machine! We reserved a car parking space but were told that it wasn't available when I rang on the day, but the staff were super apoligetic for the mistake and paid for our parking for the inconvenience and when we got to the hotel they then went above and beyond and upgraded our room to a suite which was amazing! My husband unfortunately lost the key card to our room and they replaced the card no questions asked! We had an amazing stay and would definitley recommend! Had a great location in the city centre and really made our weekend one to remember! :)

There wasn't anything we didn't like. Only suggestion would be a toilet brush but I appreciate for hygiene reasons why there isnt one.

The hotel is in the city centre With a tram stop at the end of the road. My room was spacious and had a double walk in shower. All the amenities worked although there was no fridge in the room. The water pressure was good and the room service excellent. Will definitely stay here again.

The breakfast wasn’t great. The restaurant room was very warm and humid. The food was ok but the hash browns were soggy and not crisp. There were no alternative milks available although vegetarian sausages could be ordered at breakfast. Coffee was from a machine rather than freshly brewed.

Everyone at the hotel were friendly and welcoming, particularly on reception and at breakfast. Our room was clean and very comfortable. The breakfast selection was excellent. The hotel is in the centre of Nottingham so it is convenient for sightseeing, theatres, concerts or going out to pubs and restaurants.

The hotel is situated in the centre of Nottingham so there is some noise from traffic and city life! That wasn't a problem for us as we knew where the hotel was but it might not suit people who don't like traffic noise at night.

This hotel was brilliant, we arrived early, we weren't allowed to check in yet but was allowed to park my car in the car park. When we went back to check in, we were told we had been upgraded to a superior room free of charge and the room was amazing!! I was traveling with a friend so was quite happy when we saw that as well as the room being loads bigger, it had a sofa bed so we each got a bed. There was a coffee machine, robes, slippers and the shower in the bathroom was huge! Loved it all! The location was perfect as well as I was going to a gig at Rock City and this place is a 2 minute walk away.

We were upgraded for free to a superior double room free of charge. The room was extremely spacious and clean. It has a huge shower, the AC worked well and wasn't noisy and the bed was comfortable. Loved the free bottles of water and great tea/coffee facilities.

Obviously this is a city center hotel so you can expect some noise but the side of the building we were on had a nightclub right below us which didn't close until 1am and then had extremely noisy customers leaving it. We had only just got in ourselves so this wasn't too bad but with the hotel in general being in a busy location it might be worthwhile investing in more sound proofing or triple glazing the windows.

good location, close to NTU (where I had to be), tram stop, and downtown area. rooms were nice, bathroom newly renovated, with soap, shampoo, and lotion in wall dispensers rather than wasteful little plastic tubes. lifts work fine, good breakfast with good vegan options and lovely kitchen staff. mostly wheelchair-accessible facilities.

water pressure was really poor, and the front door was closed 3 out of 4 days so you had to detour via the garage entrance through massive puddles. pillows were too flat, no extra blanket in room (they did bring an extra duvet up on request though). no toilet brush. coffee machine in breakfast room not wheelchair-accessible (several steps up).

Hotel great location very central to all amenities. Room was good size, clean, bed was comfy. Breakfast is great value and quality. Staff are very friendly, helpful and approachable Happy with my stay here. Would stay again.

Only issue or negative comment is that the hotel needs to reevaluate its security. A random male managed to get access to the hotel rooms on my floor and was knocking on the door to try and gain access, pretending be a trainee receptionist late at night. They were not a guest at the hotel. On a positive note, the staff responded to this incident immediately, and when I re raised this when checking out they listened and informed me they would look into how to prevent it from happening again.

Located in a decent spot, walking distance to a few touristy places. The bed was huge and super comfortable. The room was large, full sized bathroom - all very clean. Breakfast was delicious, I liked the buffet style set up. The woman in charge was quick to welcome you as well as tell you the set up, she even said the 2 types of sausages on offer. The reception desk staff helped my friend and I with printing off tickets for the music gig we were there for. The ladies were friendly, easy to talk to a d very professional. All in all, I would come back happily.

The water pressure was a little soft when using the shower, but being on the 5th floor, it is expected.

The hotel was easy to find and was within a very short walking distance from the venue we were going to for a concert. It was very central in the city with lots of bars and eating places close by. The room was clean, modern and had all the basic needs we needed for our stay with a good size bathroom with a good powerful shower/bath. The bed was incredibly comfortable and we had a very good nights sleep and even though the hotel is in the city centre, it was very quiet with no outside noise. Breakfast is not included but can be paid for at the hotel. Parking is a 5 minute walk away. The reception is 24 hours with polite staff.

I have a disability and this may sound a little petty? But all the shower gels, hand washes, shampoos etc are on the walls in a squeeze pump bottle. I can appreciate that this is to stop theft. I have practically no grip and cannot apply pressure to squeeze things. 🙄 so what some people would find easy was a huge hurdle for me, like just simply washing my hands with the soap! Maybe the hotel could still keep the bottles screwed to the wall with a top pump? I appreciate it is hard for businesses to accommodate all types of disabilities but this is the first time I have stayed somewhere and was unable to use any of the toiletries to do something like simply washing my hands.

Room was a really good size, good warm shower, tea and coffee facilities and a safe. Reception were very helpful in storing my breastmilk and ice blocks for me so that I didn't have to dump all my precious milk! Very friendly staff, great value for money too.

Mattresses could do with replacing, they're getting a bit tired and misshapen. Windows aren't very good at noise cancelling the sounds of the city. General decor/condition of the room is a bit tired but again not bad.