Apartmenthaus zum Trillen Basel City Center0

The apartment is in a perfect location, on a quiet street for sleeping but very close to the tram/bus stops, restaurants, shopping and one of the two Christmas markets in Basel. The apartment was immaculate, especially the bathroom. The microwave/oven/toaster combo was very convenient for heating up all kinds of food. We just had to google the model to figure out how to use it. The hairdryer was the best I ever used in any hotel. But what made the stay really great was Maria, the property manager. She was very responsive when I messaged or called her with questions. She was even nicer in person.

The bed was comfortable, but the pillows were not. They were big but really flat so we just folded them up. There was a note that we could ask for other pillows but reception was closed on weekends.

Convenient location to tram, restaurants and grocery store. It was great that there was a washing machine available and drying racks. The balcony was great.

The neighbor on the next balcony smoked and talked on his phone. We couldn’t see him but we could hear. The smoke I didn’t like but that isn’t the fault of the property.

Maria sent clear instructions and information prior to our arrival, and we received a warm welcome when we met her. In addition the cleaning staff did a very good job.

There’s nothing I didn’t like. The only recommendation I can think of - Perhaps guests should know of the option to take the bus to the airport, which is very convenient.

Lovely, clean apartment in the heart of Basel. Maria is a fabulous host. Very friendly. She was most accommodating to requests, such as a late check-out. Also very helpful with recommendations of places to eat and navigating local transport. I felt safe and comfortable throughout the stay.

Everything was perfect for my needs. The apartment was fresh, very clean and well equipped. I loved the terrace looking towards the old town houses and gardens. Maria was very friendly and helpful. She is a great credit to the company! Thanks also to the cleaning team; daily cleaning and fresh towels. I was not expecting to be looked after so well! Thank you.

Can’t think of anything I did not like!

availability of rooms for family

only 1 staff for whole hotel, restaurant was also closed, and no phone to call at reception for any help.

The studio apartment was very clean and cozy

Due to the central location it can get a bit too loud, especially in the evening

Although right in the middle of Basel, the room was very quiet, and the balcony allowed some outdoor space. Daily cleanings were a bonus. Very friendly and helpful staff.

Everything we needed (including a bath). Superb location. Both of the people we dealt with were excellent - helpful and friendly.

Nothing

The location is right in the middle of the old town center.