Mirador de Dalt Vila-Relais & Chateaux

Lovely hotel with attention to details. The staff were so nice and always trying to help. The room is very spacious and the bathroom is huge and very comfortable to spend sometime in the jaccuzi bathtub. The lovely staff left us a surprise desert every day of our stay, they made it really special!

The blankets were very light and when we asked for heavier ones, it seems the hotel doesn’t have. The mattress can be better, but it didn’t bother our stay.

Virginia on front desk was wonderful. Warm and welcoming, nothing too much trouble. All the staff are divine. Special mention also to Carlos who drove us in style at the end of our stay when we could not get a taxi. The location of this hotel is incredible, it is very clean and well kept. The hotel managed to combine exceptionally high standards with a warm, friendly , family feel from the staff. Highly recommend

Nothing

This hotel is just in such a spectacular location within the old town walls , it’s beautiful. Very quiet and relaxing, we wished we’d spent longer than five nights there . Breakfast outside, on the hotel terrace was delicious, just watching the world go by. We will be making a return trip each year we’ve decided and will stay for longer. The staff are lovely and nothing was any trouble, we booked a taxi each morning to take us to the beach and it was there spot on time with a member of staff coming out to make sure we were sorted. I cannot compliment the hotel and it’s staff enough , well done!!!

Nothing at all

The people who work here are truly wonderful - from the concierge desk to the restaurant staff. All friendly and clearly just very good at what they do. I booked at the Mirador after having an amazing dinner there one night (don't miss the opportunity to dine here) and finding myself in need of new accommodations. The room was perfect and the little oasis of a pool and pool deck were a fantastic way to cool off after a day in the sun. My thanks to Sammy in the restaurant and to everyone at the front desk for all of their help making sure that my friends and I had a fantastic lunch and made it to the airport that last day.

I loved everything - nothing to list here.

The extent to which the team at the Mirador went to ensure our stay was comfortable is exemplary. They exhibited a very rare quality too, they actually anticipated an inconvenience before we experienced it and addressed it proactively. They insisted on picking us up from the airport to shield us from the difficulty of accessing the hotel during the annual medieval festival outside the property. No charge ! Thank you all for a memorable stay. We will be back.

Beautiful setting and excellent staff. Very helpful, nothing too much trouble. Extra special touches for a celebration. Breakfast fabulous. Pool area small but nice.

Our bathroom could have done with updating. Had a shower over the bath with was difficult to get in. Luckily we are fit enough to climb in. Also room needed a paint in some areas. Wouldn’t stop us recommending. Pool area full when we wanted to use.

We stayed here for three nights in October, the hotel it’s self is stunning, the staff were amazing and allowed us to check in early and upgraded our room from a junior suite to a suite. The breakfast was beautiful and served til 11/12 so great for lazy mornings. the location at the top of the hill was perfect for us with so much in walking distance. Beach towels available for use for the day and a private taxi shuttle to the airport. The staff were amazing and happy to help with anything.

Don’t stay at the property if you want a large pool, there is one but it’s tiny! There was a slight issue with hot water but the staff rectified very easily.

The location was excellent. Close enough to walk around in the old town, but just on the edge enough to be peacefully quiet and relaxing. Probably the best location for Old Town Ibiza you could ask for. The daily breakfast on the patio was also excellent.

Their wasn't quite the level of concierge service we would have liked for a hotel that is rated as "five star". We had to ask, probe, etc., a bit more then was expected re things like transportation, day trips, etc., Service could have a tad better to have a five star rating.

The staff at the Mirador were so nice to deal with, genuinely friendly each day and very helpful to you during our trip. We were on our honeymoon and from the moment we arrived to the moment we left our stay was pretty faultless. The bed was super comfortable and we took some much needed rest! The rooms themselves are classic and timeless, with solid wood and soft furnishings. The place was exceptionally quiet even at nighttime and we slept great. The coffee is in the mornings was superb and for us, it really added to our experience thank you!

The facilities are limited because of the size and location of the Mirador, but with the old town on your doorstep, you will likely not miss them. There are plenty of cafes, bars and restaurants within walking distance.

This hotel gives five star service from start to finish. Great location, the rooms are comfortable and beautiful. We have stayed here twice and will go again!

Unfortunately we had to leave a day early as our flight was cancelled, the hotel however did as much as possible for us.