Aparthotel Novo Resort

Beautiful remote coastal location with long, sandy beach. Classy designer architectural hotel. Fabulous hotel gardens. Superb apartment with jacuzzi on roof terrace. Cleaning and jacuzzi servicing staff really efficient and discreet. Superb restaurant El Cuartel del Mar just next door.

Reception staff quite incompetent. We were given a sheet with activities for the previous week, which did not correspond to.our week. The sheet said the Irish Pub and Bowling were open from 9pm. We asked at Reception, who said it was from 8pm. It did not open at 8, nor at 9. We ordered a taxi at reception for the following morning at 9 am. The taxi did not come. It became clear that Reception had never ordered the taxi (although they never admitted it, nor apologised). Restaurant service very slow and incomptent, with dishes served in random order.

Size of apartment, great breakfast (with healthy options at the vital corner)!Friendly staff. beautiful beach.

No daily cleaning or change of towels (every 2 days), no proper coffee machine (Nespresso or similar would be appreciated instead of a drip machine), no coffee available neither..apartment with no sea views, very close to bbq area (smell)..Breakfast needs a better choice/quality of breads/pastries..The egg dishes were very average..No Benedicte/poached eggs, no avocado toast etc..Buffet dinner not great

Location was great right by a lovely big beach with some beach bars. The hotel itself is really beautifully landscaped - super green with five pools with a lot of loungers and a choice of restaurants. We ate at the buffet several times as the choice was extensive so it was easy for everyone to have what they wanted. We had a luxury two bedroom apartment which was very spacious with beautiful views, super quiet at night and a lot of privacy on the terrace. We used the spa area one afternoon and it is very well equipped and spacious.

The only comment is that the kitchen lacked some equipment. A tray, a couple of serving platters and a large chopping board would have been very useful.

This resort is in a wonderful location easy walk to the beach lots of swimming pools to choose from restaurants right on site as well as easy access to the restaurants down on the beach

The property was slightly tricky to find as it’s tucked away behind the Hideaway Hotel, so on our initial attempt to find the entrance it took our taxi driver extra effort to find - he ended up calling to find the entrance - could use a bit more details on how to find the address for new visitors

The 2 bedroom apartment was spacious and had a good layout. Very clean and bright. Ours was on the ground floor, perfect for us with a 3yr old. The gardens are truly lovely and provide a lot of privacy. Two pools are fenced in, so kids can run around without being worried about falling in. Breakfast buffet was great and varied, something for everyone. Did the buffet dinner 3x too, always different. Always delicious. The beach is fabulous, can’t rave enough. Spa treatments very good too.

The water in the pools was rather cold. There was no pool for younger kids / babies. We were very happy on the beach, but I can imagine that some may miss that. Kitchen was decently equipped. Although it didn’t have a kettle or a large chopping board. There was no small shop on site for water, etc. So if you don’t have a car, the walk to the next shopt is a bit of a stretch

the hotel and apartment were excellent although it could be a bit better equipped in the kitchen with utensils

the hotel was very quiet when we went, only 1 restaurant open during the day and didn’t cater well for children. Food was not allowed by the pool so the kids couldn’t snack when hungry. Also on Thursday night there was an event in the hotel with very loud pumping house music until 11pm that could be heard even when all the windows were closed

The quality and comforts of our 3 bedroom apartment were perfect for our family of 7. 3 bedrooms and 3 bathrooms was exactly what we needed. We loved having the resort facilities on our doorstep and yet all the trappings of a home and garden for us to enjoy. Fresh pool towels daily and cleaning schedule was perfect and staff were lovely and friendly and happy to procure items we needed.

Kitchen could be better stocked and a full room service option would be useful.

It was quiet very peaceful beautiful views. Amazing apartment with everything you need. Spacious, clean, top quality. Five great pools. Perfect location for Cadiz. A stone throw from a white powdery sandy beach. Best sunsets you'll ever see.

we loved the room and the location within the resort - it's a very large resort and we luckily got a room on the ground floor, with a short 20m walk to the lower pool. I wish we can always get a room like this as we would prefer to get this type of room rather than the ones on the side looking at Cuartel.

maybe we should have asked, but we wanted coffee in the mornings (before 9.30am) and the main restaurants were closed. only the buffet breakfast was open and we had not paid for breakfast. we went to the pool restaurants but they all were not yet open so we could not have our morning coffee. is there a way to get coffee?

The environment is relaxing and beautiful. So many palm trees and space helps to feel like there is few people with you there, always space in the pools and jacuzzi areas .Very close by walk to one of the most beautiful beaches I’ve seen with white small sand. All with sunshine almost guaranteed during every week of the Summer. Just Paradise ! We’ll come back 👍