Ele Mirador de Santa Ana

I liked the warm welcoming by the staff working there, who was kind also to make me an early check-in. The room was clean and the fridge in the room was a nice addition. It is a 7 minute walk to the city walls. Excellent value for the price I paid.

The hotel is built in a rather classic style and would need in some parts a bit of refurbishment. Just don’t expect luxury, but this is not what I was looking for, so all was good. Adding the possibility of breakfast would be nice, although there are venues around the hotel that offer it.

Breakfast wasn't included so no comment. Good location only 10 minute walk to train station & 15 minute walk to old town fortification walls at Alcazar Gate. All major attractions are within walking distance if you enjoy walking. There is a supermarket just a few doors away from hotel. Mini fridge in room & a lounge on 3rd floor with microwave, toaster oven, sink, large fridge, cups, utensils, etc. that guests can use.

An electric kettle or coffee maker in room would have been nice as lounge not open until 10 am.

Breakfast wasn't included in the price, which is fine as I always prefer to wander off and get my own breakfast in a bar or cafe. But - probably because of the time of year - there weren't many bars open and unfortunately without a map of the town it was difficult for the young woman on Reception to explain to me where anything was. She did show me on the screen of her computer but that wasn't really much use to me. I did however find a lovely bar not too far away where I read the paper and had pan con tomate and cafe and orange juice for €4 I think. I loved that there was a tiny overhead light in the bathroom that stayed on all night, like emergency lights. Very helpful for people who are travelling around as I was --- it's very easy to get disorientated and forget where doors and etc are The staff were very helpful and polite, including the woman who was upstairs cleaning --- she couldn't have been more helpful as well. They were all really lovely.

I wish they'd had maps of the town so they could have explained to me better where things were. Daniel told me that the Tourist Information was in a big plaza and that I'd see the tourist tranvía there but I couldn't see any sign of it and I don't think I'd ever have found it only for the tranvia driver showed me where it was. Same for the yemas of Santa Teresa -- the young woman (I'm sorry but I forget her name) -- showed me on the laptop and on her phone how to get to Chuchi Pasteleria but I need actual paper maps to follow and the hostal didn't have any. I'm sorry that the photos are all sideways. I can't rotate them.

The receptionist ( (Louisa) was so welcoming and helpful. She gave us a lot of recommendations for places to eat and to see which were fabulous. Location was great, close to the old town.

The hotel is on a main road, so the traffic noise was a bit loud.

Good location...close to bars and cafes and the UNESCO world heritage site, The Wall. Walking distance to train station. Buses at the door.

Nothing.

The location was excellent for the city centre. The room was very clean as was the en-suite. Bedding was whiter than white. Parking was outside on the road by the hotel. We paid 1.20Euros for overnight parking.

A map of the city centre. Reception did not have any.

The cleanliness of the room was excellent, and the staff was outstanding. Plus the location was ideal for visiting the historic sites in Avila.

We have no complaints about this property.

everything very clean. the staff is exceptional and helpful

Basic room, but had all that’s needed, very strong AC which was great, big bathroom.

Bed is a bit small to be for two people but I surprisingly slept well.

A lot of parking options around (paid). It's a 12 minutes walking distance from the center, but it's super nice. Everything was great!