Casa Leo0

Very bright and spacious apartment. It was great for our family. Enjoyed cooking in the kitchen. Location is decent. Still able to walk to the centre, the beach and the nearby supermarkets. The gentleman running the place and the cleaning lady were very nice.

The internet signal is awful. It only works in the living room near the windows or on the balcony. No wifi in the bedrooms. This unfortunately is the reason we didn't extend our stay longer. Aside from that, sometimes the hot water didn't work for showers. It could be a building thing and it runs out quicker when too many tenants use it. Cleaning service is offered every 2 days but it would be nice to provide a broom and extra garbage bags. I would have liked to maintain the cleanliness throughout as it gets really messy with kids.

Manager Leo is the best representation of hospitality and the true Mexico. He is absolutely a fantastic host and shares all nice details to know about the area and Mexico. If something is broken, it gets fixed the same day. If somethings is needed, he makes sure we received it. A true professional in hospitality. We enjoyed our stay and we love Mexico.

Beware, if you are walking, the beach is quite far. The area is safe and quiet though.

- Very friendly & empathic staff - Some nice details (attention) - good price/quality

- We arrived late in the evening and needed to park in the garage, but the next morning the garage turned out to be too small. when they woke us up at 7AM to move the car, so another car could go out for work…! Next time we will pay attention to this before parking.. - After the matrasses are renewed, we will come back for a longer term stay!

The apartment was great, fully equipped, good taste decor and in a quiet area. The front desk gentleman was very kind and helpful. A great place to stay and relax if you want to avoid the touristic and noisy quarters of PDC. Ideal if you have a vehicle to move around whenever needed (parking available), otherwise there are no bussy roads close by to catch public transportation or taxi, unless you call one everytime you go out. A great place to stay, definitely would return and strongly recommend it.

There was no hot water in one of the showers

Big, open Apartment with swimming pool. Kitchen you can use. Two beds - perfect for 2 friends who are travelling together. good price-performance ratio. would stay here again!

we had difficulties to find the apartment. after the booking we looked up casa leo on google maps and there were two of them very close together. we asked a couple of people and after some time a local brang us there. the describtion could be more clear!

The best part of this hotel is Papa Leo! That is what we lovingly called him! He really looked out for us like he was our Uncle or Grandpa! He is the hotel manager and he is so amazing! He made sure we had everything we needed at all times! The apartment was really cute, clean and modern! Anything we asked for from the hotel staff, came almost instantly! The apartment came with two big beds and a big sofa that was really comfortable and big enough to comfortably sleep a 5th person! The location is not super central, but if you have a car, it is about a 12 minute drive from 5th Ave. It was equipped with a fridge and stove as well and two full bathrooms! This was a great deal and if we ever came back to Playa, we would for sure stay here again.

Nothing, honestly!

Nice rooms, spacious, with working AC.

the tap of our sink broke as it was clearly just glued together, I sent a message to the host and received no reply about it. The underground parking lot is pretty dangerous.

I loved everything about this property, it was close to the main part of Playa del Carmen but far enough away to be secluded. Leo was amazing, so welcoming

nothing

Clean, well decorated apartment with two bedrooms and comfortable beds, kitchen with refrigerator/stove and two balconies. TV and wifi worked well. The apartments have a key to the main building and another to the unit. Overall, this was a great deal for a large apartment.

Reception at the front is only from about 9am-6pm. We arrived after that and I called a few times before getting through to someone who came over within about 15 min. Also, as in many areas around here, there are mosquitos so you need to take precautions to minimize letting them in the apartment and bites.

A great amount of space in a quiet location, had a great nights sleep, very comfortable.

The fridge door was difficult to close, it had been left open before we arrived and had leaked water all over the floor. The wifi doesn’t quite reach all the rooms.