Hotel B Unique

We have been to a lot of different hotels in our journey in Mexiko and this hotel was the best hotel we stayed. Unfortunately we stayed only 2 nights but next time we will stay much longer. We highly recommend to book a room with sea view, it‘s worth it. We‘ve got a really nice welcome from the Diana from the reception and she offered us a really tasty smoothie with a cold towel to cool down. Jesus helped us with the baggage and was really kind and funny. The whole staff in the hotel friendly and how you want to have it in a hotel. We felt really well with all the surrounding. The food, the rooms etc. We will definitely come back.

All good !! Nothing bad.

I love that this hotel is NO KIDS we didn't have to worry about them running around or screaming in the hallway etc. Ok so it's two view for this hotel jungle and ocean view. If you don't plan on being in your room and care about seeing the road go with the "jungle" although from the ocean view we could hear the road but we were right by the elevator/could see the road. Didn't bother our sleep and I'm not a heavy sleeper. The rooms aren't fancy so without the ocean view it's basic. The shower was really good rain forest shower head and hot water and walk in. The breakfast is free it's usually the same everyday and they'll change out maybe one or two things. The bread is soooo good with the butter and jam and the banana bread. Lunch and dinner cost. The view is really nice idk what I saw in the water swimming at night but it was really big and i only saw a shadow everytime . You get to see a lot of cruise ship which gave the room a nice glow it's two shades on the window sheer and thicker one. They come by to delivery chocolate and will shut the shades and turn on the lights the first time we thought we were going crazy trying to see who did it between us than we saw the candy on the night stand we just started putting up the DND sign so nobody would come in while we were gone. Water is available outside the rooms, it's a pretty grounds, you can charge things to your room. Shopping down the street, taxi are available or they can call you one. Nice pool, snorkeling, yoga, hot tub,bean bags, hammock, did I mention no kids???

Dining area and the staff that hailing the cabs like to talk about guest. They'll ask you if you speak/understand Spanish. Also be careful with the so called "deals" they try to get you while waiting on a cab.

Absolutely everything! This hotel is a gem. We have been in luxurious hotels and B Unique feels like one even though it is a boutique hotel. It feels like it is managed that well (congrats to the management team!). So far the best value for money you can find in the island, if not in the entire area. The interiors of the building, the rooms and the shared spaces are gorgeous and extremely clean. The hotel’s service is top notch with extremely kind and professional staff. We were particularly lucky to be welcomed and supported by Gabriela who gave us a great guest experience from the moment we arrived and even after we had left (we forgot a fee things in our room and she kindly helped us retrieve them). The breakfast was good, simple but yet quite complete. Lunch was really good and dinner was honestly amazing. Tasty dishes with fresh ingredients. I must say that prices were good too especially when compared with other hotels in the area ;). You should try the cocktails! They’re great. We loved the ones with mezcal. The direct access to the water is perfect for a good snorkeling day and the infinity pool is beautiful. Just a jump away, there are corals to be explored and there is a very attentive lifeguard who will be watching over you and can give you great tips for spots where you can see amazing sea life right at the shore. You can also rent the equipment for water activities, rent a car and schedule tours at the hotel. They got you covered.

Honestly there is absolutely nothing. We were impressed with this hotel.

Hotel B Unique is exceptional. From the second we walked into our suite we were in love. Everything is beautifully designed and thought out to make your stay comfortable and enjoyable. The hotel and staff have gone above and beyond to make our trip memorable. Marco in the front is a gem of information and local knowledge! We've tried 4/5 of his recommendations so far and haven't been let down by a single one. Organizing tours and excursions through the hotel is super easy. The breakfasts are delicious!! We'd return in a heartbeat, it's nicely located on a quieter side of the island - further from the Cruise terminal and snorkeling In front of the hotel is beautiful. We've even extended our stay here by two more nights!

Absolutely nothing :)

Beautifully designed hotel with generously sized rooms & pool area. I was a bit concerned from the pictures that the outdoor space was small and you’d have to fight for a longer, but the area is shared with sister hotel (hotel b) and space has been well thought out with 2 pools & lots of additional smaller areas/hammocks etc should you want a bit more privacy. Room balconies are also very generously sized. The worry with booking an Instagrammable hotel (which is what I’d describe hotel b unique as) is that it’s all style & no substance, but that wasn’t the case. The food we had was great (and we have high food standards) and the staff look after you really well - Jorge & Marco especially. Our top tip would be to sit at the bar & get chatting to Santiago the head bar tender, super friendly guy who is very passionate about his job & will ensure you leave Mexico having bought the right tequila & mezcal! Would recommend, and come back!

The only reason I’ve scored 9/10 is because the room we were in was above a staff entrance and it could be quite noisy early in the morning. It wasn’t deliberate but it did wake us up early most days

Fantastic hotel, I had a room facing the ocean and that was just amazing. The hotel has a part 'adults only' and another part for families so you can choose between two pools, you have a jacuzzi within the ocean or you can go right into the ocean. Was perfect. Big plus because they offer yoga classes AND have a vegan breakfast option that was super tasty (vegan chilaquiles) (although I recommend expanding that offering to a second option for people who stay longer or who don't like chilaquiles).

Missing a gym and unfortunately the rental bikes do not have locks so you can't really use them for longer trips.

Pool area is beautiful and the room (we booked with sea view) as well plus great details and facilities. Staff is very friendly.

B Unique let in a lot of day guests (eg from the cruise ships that visit Cozumel) when we were there and that reduces the service level and quality of food and drinks for the hotel guests (staff loose attention) plus the day guests claim the pool beds and there are not many of them at the adult pool area. Suggestion to management to put a maximum on it.

Amazing views from the room and balcony. Great poolside and jacuzzi by the sea, coupled with great cocktails. Delicious breakfast. Snorkeling directly from the hotel is a bonus.

The staff at the reception need to be fired. All other staff including the bellboy, staff the restaurant, housekeeping were friendly and helpful. However the three ladies at the reception are probably the worst I’ve ever seen at a hotel, which really puts a dent in the experience. It really isn’t difficult to speak a few words and be polite to your guests. I understand you may not like your job, but that doesn’t give you the right to behave this way.

This hotel is one of the, if not the best, hotel on the island. It's definitely the newest - very modern, clean, excellent pool and facilities, and amazing food from the restaurant that you can order from the pool. Good value for money. Staff is very courteous and helpful. Next time I go to Cozumel I'll definitely stay here again!

The only disappointing thing was the breakfast (which was included in the room rate). There are limited options to order from, and you can only choose one per person. I am the kind of person that likes to go all out when I'm on holiday, so having to choose either an omelette or a pancake was quite a let down. I think the breakfast is the only point that could be improved by the hotel.

The location, rooms and pool area are unbeatable. That combination is probably one of the best we’d ever stayed in. The views really are stunning- a sea view room is an absolute must though, you will be gutted if you get a room facing the road (or ‘jungle’ as they call it!!) The restaurant was also fab. The food was excellent - please get the Thai chicken and vegetable tempura- you won’t regret it! The whole vibe is super relaxed and boho. It was the perfect place to unwind after partying in Tulum!

Only two teeny things! The service was a tad slow and they didn’t have enough sunbeds. These two things are combined I think as every day they sell loads and loads of day passes to anyone walking by. That means that people who’ve paid for rooms offer don’t get a bed. Luckily we were very sensible and got up at 8am to make sure we got a cabana! But some other couples we met were really angry when they couldn’t even find a seat, let alone a bed.