Hakodate Onuma Prince Hotel

This is a beautifl hotel in an impressive location. Love the rotenburo and the dining hall over the swamp.

I received a very very far away room, that I had to take a very very long walk from elevators. On top of it, there was a problem with the toilet, and the washlet did not work. In the night, despite being in an isolated area, I could hear the trucks on the highway - since my room was not positioned in the central part. I suspect that the hotel treated me this way for buying a discount price with booking.com but I think it is a wrong decision. I was disappointed.

If you like Japanese food the breakfast selection was extensive and very good although the western offer was limited. The Japanese bath is spectacular with outdoor baths over looking a beautiful lake that is lite up at night.

Quite a long way from the lakes with limited transfers. Isolated from restaurants and shops. Staff have very limited English. Communal bath (Onsen) gets very busy so if you don't liked crowded public bathing better to bath after 11pm. The hotel does not have a bar and restaurant offer is limited and expensive.

The setting in the forest near the small lake was lovely, especially as it rained. The room was clean, well equipped, with a lovely forest outlook. The onsen was very relaxing. The convenience store downstairs was handy, as was the bakery down the hill. Staff were professional, but friendly. We especially would like to thank the bus driver who took us in and out of Onumakoen (to and fom the station and to walk aound the lake ) a few times. Great service! Thank you.

This is a beautiful hotel in the middle of the woods and very conveniently located for travel Onuma quasi national park. Facilities were very nice if ever so slightly out of date, staff were exceptional, and food was superb. Highly recommend the course meals at the evening dining facility.

There is limited to no public transportation or taxis (especially at certain times) so shuttle service, for particularly for big evening events, could be expanded.

The best part of about this beautiful hotel is its location inside a forest kind of area. I liked it very much and specially outside onsen facilities. Rooms space and amenities is all ok. Even you will get best forest views from room only. Breakfast has so many options and I liked it.

I don’t like the behavior and attitude of staff members. They seems quite rude and I don’t know why. Hotel has to think about it.

If we could give more than 10 we would! Ok, it is a big hotel and not so new but it is amazing. The peaceful view from the room which is spacious. The staff is so kind! And the restaurant has an amazing winelist and the freshest food you can imagine. Not cheap but totally worth it! And the breakfast…delicious!

Breakfast was ok. A quite location and next to the forest.

Hotel is a little far away from town, we couldn't find any restaurant nearby at night.

Located a few Km away from JR Ohnuma Kohen station and you need a car or to take shuttle bust to reach there. The hotel is surrounded by forest so the view is very nice. The common bath in the basement is facing the lake with a scenic view. The room is spacious with excellent facility. You can include dinner and breakfast but like any other hotels in the area, you need to book advance.

This onsen is amazing value for money. The rooms face the forest and the light is beautiful and green in spring and summer. The onsen overlooks a pond in the forest and is peaceful and relaxing. The buffet breakfast was great and the dining room overlooked Mt. Komagatake. The local area is great for people wanting to spend time outdoors. There are nice walks nearby and places to hire canoes.

Nothing

Beautiful site and convenient shuttle bus! Very friendly staff and the room is super clean( although it is historical, obviously)

There was no bicycle to borrow while arriving, if there is a system to pre-registration would be nice!