Mercure Bali Nusa Dua

Good breakfast, lots of variety. Big pool. Nice balcony. Free beach transfer with included sunbeds on the beach.

Room needs a little maintenance update. The sofa bed was not comfy. Also the sofa bed was missing linen, but staff solved this problem.

The bed was very comfortable and big. The pool area is fantastic with sun all day long. the location of the hotel is superb. Although there is a long driveway to the entrance of the hotel, most restaurants in Nusa Dua will pick you up and drop you off for free. All you meed to do is pre-plan where you want to eat and Whatsapp them. Breakfast at the hotel was nice and there was a good variety. The hotel offer a free shuttle service to and from the beach. You can also hire bikes from the hotel which are extremely cheap (50,000 IDR = approx £3 for a day or you can hire them for half the price for 6 hours). We hired the bikes for 6 hours. this was a perfect amount of time to cycle down to the coastal path and explore along the coast. We even had a few hours at the beach with the bikes. I can’t praise the staff at the hotel enough. They are very polite and like to chat. They really are a credit to the Mecure Franchise.

The rooms are small and only have a space for one suitcase. A portable stand for another suitcase would be useful - but not a big deal. The drinks menu at the pool bar is very expensive compared to local restaurants (nearly double the price). you expect to pay more at a hotel but not double. It’s a shame because I feel more guests would buy drinks at the bar if the prices were reduced slightly. The food menu prices are equal to local restauraunts.

Pool area beautiful and relaxing, great gym and big selection at Breakfast. I had a ground floor pool access room which I loved as I liked listening to the music and close to bar. Loved the complimentary regular beach shuttle. The beach was beautiful, much quieter and cleaner than others I had previously visited (Sanur, Kuta, Legian). It was 5 minute walk to laundry, shops and Restaurants. I would love to return again.

Like many Hotels in Bali after being shut for 2 years it is in need of some maintenance, airing out, revamping which I did see they were in process of. The room had a musty smell especially from the bathroom and toilet. It was noticeable but not a deal breaker for me. If you require a quiet room ask for one near the end of building opposite the gym :)

massage onsite, food was good and free shuttle to beach was a great addition.

although it appeared not many people were staying at the hotel - we were given a room very far away, we did have to request for any spray outside the door which the staff promptly fixed - we appreciated that very much.

clean rooms…friendly staff

staff

the beach in front of the hotel is the worst I have ever seen

1. clean 2. helpful stuff 3. tasty breakfast 4. nice territory and location 5. good service 6. nice rooms it was a really great experience, especially communication with stuff: they’ve been helpful and even supportive. absolutely loved it. even though I’m tough and complain all the time, manager Manies calmed me down and made it all work. I even stayed few more days. p.s. find the bottle opener near the hair dryer (see the picture)

the room door is working in a special way

The Breakfast was great good choices. Great open hours 7.30 am till 10.30 am.

I believe the cleaner stole my partners ring from on the bedside table. He was the only one that had been in the room. Management was very helpful, but could not do a lot.

i love the pool its huge and superb, the gym a lot of equipment compared to other hotels, great food, easy access to the beach and malls since they have a a free shuttle that will bring you there, staff were very kind and hospitable.

the couch at the lobby really smells bad, the hygiene of the staff is mix with sweat and their original scent is so (ewww), the menu list in the pool has awful smell too

The hotel staff were great The go to person is Manis who is the star of the hotel. Manis was so responsive and super professional The gym is great along with the bike hire Hotel is close to Starbucks Collection

The room rate is low at the moment which of course attracts a lower class of guest slamming doors and moving furniture around day and night is annoying Manis stepped in and relocated us