ArtHotel City

Walking distance to the city centre, the family room (penthouse) spacious and comfortable, helpful staff, coffee + tea + hot chocolate available 24 hours, very good breakfast, parking available on request (additional fee). Kitchenette as part of the family room.

The reception is available by 2 pm only. There was cold in the room and this did not change even after asking the staff to raise the temperature a bit. I can imagine this may only be a problem for the loft family room which is spacious and has high ceilings. However, the room was cold for the entire duration of our stay. Housekeeping needs improvement (dust under the bed, dirt in the fridge)

the hotel is back off a very quiet street with about a 10 minute walk into the city centre. The building was newly renovated and super clam while maintaining a lot of old charm. It was very quiet at all times with no disturbing noise of any kind. The staff were friendly and email (it’s not 24 hour desk) contact is excellent and helpful.

The hotel itself is beautifully renovated but the bedroom furniture was perhaps from the old hotel? The sofa bed was great for the children 6&9 but our twin beds were less pleasant. although linen etc was pristine the mattresses very very soft and the pillows were for us unfortunately feather and flat. A quick email and I had info where I could get another pillow- unfortunately just one though.

The location, near the center, about 5-8 minutes by walking. Rate quality-price very good. Coffee/tea machine available in the lobby 24h. Spacious room and bed, all clean. Very comfortable bed. Quiet area so no noise around. Lift wit direct access from basement to rooms floor. Perfect when you are traveling with a baby pram. If you go by car, it looks like depending on the period when you stay, it is easy to find free parking on the streets around the hotel. In our case we took a private parking spot (extra cost) that is two minutes walking from the hotel.

There is no reception 24h, only in the morning. Although the process of check-in works perfectly fine thanks to the instructions very well explained and sent by the staff in advance, we missed to have someone attending us face to face.

Nice hotel in a quiet location but only 10 minutes walk from the Old town. The rooms were large and comfortable with a lovely bathroom. Very family and pet friendly.

The only thing was that there was no air-conditioning and we were there during a very hot August. We tried to keep windows and curtains closed but the housekeeping staff kept opening them - it was very well intentioned I'm sure and the room was cleaned very well.

We loved the easy checkin with the pin code. The amities at the accommodation were also great. Room had towels, soap, show get and lotion. The space was big and shower temp and pressure was also top. 😚

Wifi didn’t reach the hotel room(26).

The location, covered parking & PIN code check-in. The hotel is also tucked away out of the sunshine which was a pleasant surprise.

My only recommendation would be for the room to be equipped with a mini fridge. Otherwise the hotel exceeded my expectations.

The building is far from the street, where it is completely quiet. There is an old wooden building between the trees, but it is creative in design

I hope to improve the power cords so that you can use USB charging

Walking distance of U-bahn line and just two stations to the heart of the city. Silent and comfortable rooms.

We could not accommodate the whole family in one or adjacent rooms, which made small things more difficult. No internet signal in one of the rooms did not help either. Watch out parking options.

Breakfast was light and tasty. The early breakfast time is good especially if you want to check out early. The room is clean. Hotel is near to the center. Personal very helpful and they had responded to inquiries very promptly. Room code is very suitable when you have to arrive lately.

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The hotel is generally clean and the staff is very kind and helpful. The underground parking was very nearby. It is a bit far from the altstad but there are some nice cafes near this hotel as well for a good drink in the terrace or a quick bite.

The floor in the room was a bit dirty, so walking barefoot meant you end up having really dirty feet. The bathroom had no shelves and the body wash (sachet) given was barely enough for a shower.