Holiday Inn Shanghai Vista, an IHG Hotel

The hotel is conveniently located, just a 10min walk from a metro station. What's particularly good about it is that the swimming pool is open until 9 or 10pm so one can have a swim in the evening and the water temperature is just about right. The breakfast is tasty and offers a decent choice. During our stay the staff were always very approachable and helpful and the cleaning service was excellent.

The only drawback was the bathroom in which one occasionally could smell cigarette smoke from some other room(s) because of the poor ventilation system.

Was staying in a family room and that little effort to be able to check in early in this season of winter was much a plus point for us. Room was cosy and big.

Kids bunker bed appreciate if can put thicker mattress. It’s really thin which I can feel the bed board. Service for doorman of hotel could be improved as well. Felt that his unfriendly.

The breakfast was very good, the staff was always very helpful and could speak english, the room was comfortable, the bathroom had a very good shower, the elevators were fast, there was a good restaurant area nearby, close to underground station, beautiful promenade to walk or exercise in the morning or in the evening

Nothing really, everything was perfect

*Polite and gentle behavior from all staff, * Very helpful and cooperative, * Always ready to serve with a smile. * Hotel allowed us to do early check in and check out late too, and that too during the CNY time which is a busy time for the hotel is highly praiseworthy. *High appreciation for the nice gesture of the lady who everyday helps us bringing the lift for us with a smile after our breakfast at the floor 2.

*The hotel should include more western food in the breakfast menu please. * some staff speak good English, but if more at the reception can speak English.

Breakfast mainly Chinese dishes, but also some Western style food. Good Coffee. Basically everything available and good quality. Rooms are OK and cleanliness is good. Would stay here again. There is a family mart located directly in the building which is quite convinient.

some 10min walk to go to subway station.

Breakfast pretty good! Lovely staff, clean, spacious, nice rooms, good gym, good location near all the sights etc!! Really a great choice

Actually nothing at all!

The rooms were renovated, it was very clean. The gym is 24 hours and there’s a pool. The location was not bad, pretty close to the metro station. The staff was nice too.

The bathroom was a little small, but it didn’t really bother me.

Location was good. Room was large, staff was very helpful and friendly.

Our room could use a facelift. Renovation is needed.

the receptionist Jessica gives outstanding service we stay here regularly for this and the pool and gym which are excellent

nothing

Very comprehensive

Would have liked some more cereal choice, such as porridge oats