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+1-833-728-204161 reviews
From
$178No. 66 Lishui Road, Gongshu District, Hangzhou, 310015, CN
Reservations:
+1-833-728-204161 reviews
1/242
From
$178Call for great rates
+1-833-728-2041Spa/Wellness packages
Free parking
Pet Friendly
Indoor swimming pool
Free wifi
Steam room
Kids' club
Hot tub
Welcome to the luxurious Kempinski Hotel Hangzhou, a 5-star hotel located at No. 66 Lishui Road, in the Gongshu District of Hangzhou, China. Just 1.4mi from the city center, this hotel offers a convenient location for exploring all that Hangzhou has to offer. With 61 reviews, this hotel is known for its exceptional service and upscale amenities.
The hotel offers an array of facilities, including a spa, indoor swimming pool, free parking, and even a kid's club, making it an ideal choice for families. The rooms are equipped with modern comforts such as free Wi-Fi, air conditioning, and soundproofing, ensuring a comfortable stay. With a price starting from $178, the Kempinski Hotel Hangzhou provides a luxurious experience that is worth every penny.
Indulge in a relaxing spa treatment, take a dip in the hot tub, or savor delectable meals at the hotel's restaurant. You can also enjoy the convenience of 24-hour room service and a fitness center. With its upscale amenities and excellent location, Kempinski Hotel Hangzhou is the perfect choice for a memorable stay in Hangzhou.
After a day of exploring Hangzhou, a dip in our heated indoor pool is just what you need to relax and unwind. The pool is available year-round and offers a serene environment for adults to enjoy. Whether you want to take a refreshing swim or simply soak in the warm water, our pool provides a peaceful retreat from the bustling city.
When it comes to dining, Kempinski Hotel Hangzhou offers an exceptional culinary experience. Our on-site restaurants cater to a variety of tastes and preferences. For those seeking international cuisine in a modern setting, Kitchen@K 全日餐厅 is the perfect choice. Indulge in a mix of traditional and modern Cantonese and Chinese cuisine at 紫宸中餐厅, or enjoy European dishes with a family-friendly ambiance at 伯托美食廊. Our diverse dining options ensure that guests can savor delicious meals throughout their stay.
At Kempinski Hotel Hangzhou, we strive to make your stay as convenient as possible. With multiple accepted payment methods including Mastercard, Visa, American Express, and more, you have the flexibility to pay for your stay in the way that suits you best. Additionally, our spacious and well-equipped rooms, such as the Superior Suite and Deluxe Suite, ensure that you have a comfortable and luxurious home away from home during your time in Hangzhou.
Closest airports
Hangzhou Xiaoshan International Airport
18.2miSpa/Wellness packages
Free parking
Pet Friendly
Indoor swimming pool
Free wifi
Steam room
Kids' club
Hot tub
Sauna
Air conditioning
Beach umbrellas
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
Wheelchair accessible
Bathtub
Parking On Site
Executive Twin Room - single occupancy
2 Twin Beds
495 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
Experience the spacious comfort of our Executive Twin Room, perfect for solo travelers. Enjoy 495 sqft of space, wifi, air conditioning, and a relaxing bathtub. Sleep well on two twin beds, accommodating 2 adults and 1 child.
Deluxe Suite
1 King Size Bed
655 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
Indulge in luxury at our 657 sqft Deluxe Suite, where you can relax in a king size bed, enjoy a soothing bath in the bathtub, and stay connected with complimentary wifi and air conditioning. Perfect for 2 adults and 1 child.
Executive King Room - single occupancy
1 King Size Bed
450 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
Indulge in comfort and luxury in our spacious 452 sqft Executive King Room, perfect for 2 adults and 1 child. Unwind in modern amenities like WiFi, air conditioning, and a relaxing bathtub.
Superior Suite
1 King Size Bed
860 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
Indulge in luxury in our spacious Superior Suite, offering 861 sqft of space, a comfortable king size bed, and a relaxing bathtub. Stay connected with our complimentary wifi, and enjoy a cool retreat with air conditioning.
Deluxe Twin Room
2 Twin Beds
495 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
Relax in our spacious 495 sqft Deluxe Twin Room with 2 twin beds, accommodating 2 adults and 1 child. Enjoy features like wifi, air conditioning, and a luxurious bathtub.
Executive Suite
1 King Size Bed
960 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
Indulge in luxury with our spacious 958 sqft Executive Suite, ideal for 2 adults and 1 child. Unwind in the King size bed, soak in the bathtub, and stay connected with complimentary WiFi.
Grand Canal View King Room
1 King Size Bed
450 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
Immerse yourself in luxury with our Grand Canal View King Room, offering stunning views, a spacious 452 sqft, a plush king-size bed, and modern amenities like WiFi and air conditioning. Ideal for 2 adults and 1 child seeking comfort and relaxation.
Grand Canal View Twin Room
2 Twin Beds
495 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
Enjoy the spacious Grand Canal View Twin Room, perfect for 2 adults and 1 child, offering stunning views, twin beds, and a relaxing bathtub. Stay connected with WiFi and stay cool with air conditioning.
Deluxe King Room
1 King Size Bed
450 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
Indulge in luxury in our spacious Deluxe King Room, perfect for 2 adults and 1 child, with a comfortable King size bed, and modern amenities like WiFi, air conditioning, and a relaxing bathtub.
Junior Suite
1 King Size Bed
570 sqft
Bathtub
Wifi
Air conditioning
Tea/Coffee maker
+
Indulge in luxury in our spacious 570 sqft Junior Suite, featuring a king size bed, a relaxing bathtub, and convenient amenities such as WiFi and air conditioning. Ideal for 2 adults and 1 child, this non-smoking suite offers the perfect escape for a memorable stay.
8.7
61 reviewsFrom
$178Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇳
Payman
8.2
8.2
Everything was perfect (as usual). I recommend some training to reception staff.
When we arrived the staff in front of the door didn't help us to unload the bags from the car. Also they stood aside and watched us pull the bags inside the hotel. Even though no customer was at the reception, but the 3 persons in charge made us wait and kept doing something else by themselves. We have stayed in different Kempinski Hotels around the globe (including China) and expected much better reception from Kempinski Hotel in Hangzhou than what we received.
🇨🇳
Kamyla
10
10
Exceptional property, very well designed with gorgeous touches in the rooms and throughout the whole property. Staff were incredibly helpful and welcoming, particularly Nolan who was on duty during my check in and had a coffee maker sent to my room instead of just tea. Everyone who works their is friendly and helpful. It’s located near the Grand Canal which is one of my favorite neighborhoods in Hangzhou, great restaurants and historical sites abound. The pool and gym are incredible, I especially loved the sauna. Will definitely be back, probably the best hotel in Hangzhou. Don’t forget to stop in their restaurant Frieda and café Berthold.
🇫🇷
Ronan
10
10
This hotel is outstanding. Decoration and design is amazing, breakfast is excellent with plenty of choices, swimming pool is incredible and worth a try, bedrooms are clean, quiet and well thought. Going there once per year, overall my favorite stay in Hangzhou, and probably in China.
None
🇨🇳
Zhen-lei
10
10
I could not recommend this hotel more. I went with my 2yo and 4yo. Breakfast is really good. They even have Glutenfree bread if needed, lactose free milk and glutenfree oats for those who need it. The bread is super fresh. The pool is amazing. We were looking for a hotel with hot pools. Most of them say they have, but then they are either like a bathtub size or just not heated. This was a super proper bigger hot pool. We just switched between both pools without hitting an icewall everything you find yourself out of the water. They didn't put on the aircon super high, just really the perfect temperature. Which is perfect for those, who easily feel cold like I do haha. My husband is kind of the opposite, but he even feels in most hotels that the aircon at the pool is way to high up, making it super uncomfortable for the us and the kids to have fun in. This was just perfect. Cannot stress this enough here! I would definitely come back. Oh almost forgot: the most complete gym! Trust me on this one. For both lifters and yogi's. And oh yes, they have this amazing Berthold bakery also from the Kempinski downstairs, with the perfect beef baguette haha! Crispy baguette on the outside and chewy on the inside, you seriously don't find these everywhere! And the most amazing desserts. Not just your average desserts, and not your average kind of cookies too. And if that isn't enough, just go outside, and you have a whole kind of boulevard full of restaurants and shops downstairs with fountains too (kids loved running through them while we could sip our coffee!) where the kids just can run wild. The hotel is also nearby Cirque du Soleil. We prepped ourselves for a rainy vacay, so the kids had their raincoats and umbrella's. We had our boots. And then the surroundings and the facilities of the hotel.. it just made it one of the most complete stays we have had. Thank you Kempinski, we'll be back for sure!
🇺🇸
Sfundo
10
10
The breakfast was served in my room, i just made a call and before I knew it the breakfast was served, it was too much, there’s everything for breakfast, you choose what you choose and the most exciting part is that you can keep the food in the room if you didn’t finish the breakfast, there are nice restaurants down stairs next to the hotel and the stuff was just amazing and they open a door when you arrive with a car, take the luggage and even help to go somewhere and you don’t know the address of the place. Comfortable bed ever and it can make one oversleep I swear 😂
🇨🇳
Papouf4
9.1
9.1
That said, everything in the hotel was absolutely perfect. The bedroom which was delicatelly decorated and really confortable and clean, the staff member was really helpful. I have to say a particular thanks to Laurence who help me using his ID card to order ibuprophene online while I couldn't because of my foreign ID. The breakfast was feast, offering a lot of choices and really delicious. But what we prefered most was the swimming pool area : perfectly clean and peaceful, really rare heaven and one of the most beautiful, relaxing and luxurious pool I saw. I would definitely go back !
I went there for tourism and with the purpose of discovering Hangzhou, the only little negative point I could find was that the hotel is a bit far from the main tourist areas (West Lake, Longjing Village...) so we had to take a taxi and count for around 30mn drive to those places each time.
🇰🇷
Martina
10
10
Our stay at Kempinski Hotel was absolutely wonderful. The staff is amazing (super friendly, helpful, attentive, they are real hosts). The breakfast buffet is awesome (quality, variety, fresh & hot, with additional a-la-carte dishes, try the breakfast pizza!). The swimming pool is a dream for us as lap-swimmers, so we did our 2,000m every day in the great, not too hot water. Those who want it hot, can go to the hot & big spa-jacuzzi pool. The location of the hotel is right next to an shopping mall (with movie theatre, great restaurants and an interesting book&lifestyle store). Not to mention Frieda and Berthold (Restaurant & coffee) on G/F of Kempinski. Those who like roof top bars, yes, Kempinski has it. Or do it like we did: enjoy a nap in the rooftop garden on the Kitchen@k-Floor after breakfast, the outdoor chairs are great for that! If you want to go for some sightseeing, the Grand Canal with the Gongchen Bridge is within walking distance with some historical & cultural blocks.
The breakfast is SO GREAT that the breakfast time from 7:00-10:00 is TOO SHORT :)
🇨🇳
Lindsay
10
10
The hotel and facilities are amazing. Nicest pool and breakfast in the city, and I've been 'staycationing' here at different hotels for 6 years. Super bummed I waited so long to check it out, already planning next stay.
Check in was a little slow and hectic, but things always slow down when foreigners check in I guess. It was a busy time, but the way the desks are arranged don't make things easier or clearer.
🇨🇭
Fabian
10
10
We looooved....the beautifully designed, modern facilities, ranging from impressive health facilities (gym, pool, spa), spacious lobby lounge, surprisingly different (new concept) restaurants,..., simply the overall ambience. The attention to detail, the human factor, greatly exceeded our expectations. Lukas and his team at Frieda (European cuisine) made us feel 'at home' and indulge in delicious, healthy, European cuisine), the friendly staff members at the reception helped us always with our many requests, example, Jack (concierge) single-handedly arranged a DVD player for us, since I brought some "Christmas" DVD with me. The Christmas wishes form the "Lady in Red" team, the personal New Year's hello from the General Manager himself! We were even invited to the Morph Rooftop Bar (inside during Winter), where a friendly band from Venezuela played cool tunes. After staying somewhere else after our initial stay, we enthusiastically returned a second time.
🇩🇪
Manuela
9.1
9.1
Nice and relaxing place, with a large indoor pool and a relaxing spa area. It has a big terrace with garden, beautiful!! Breakfast was very good including also a big range of western food. The area around the hotel is perfect for a nice walk on the channel to visit two historic areas including an old bridge. It’s not crowded as maybe other areas of the city.
Attractions
Solitary Hill (Gu Shan)
3.8miHangzhou Botanical Garden
3.9miWest Lake (Xi Hu)
4.2miQinghefang Ancient Street
4.7miMuseum of Traditional Chinese Medicine (Hu Qing Yu Tang)
4.8miLeifeng Pagoda
5.1miLingyin Temple
5.2miRed Carp Pond
5.2miMeijiawu Tea Village
5.2miFei Lai Feng (Flying Peak)
5.3miChina National Silk Museum (NSM)
5.8miSix Harmonies Pagoda (Liuhe Pagoda)
6.3miQiantang River Bridge
7.8miNational Tea Museum (Zhongguo Chaye Bowuguan)
8.7miAttractions
Solitary Hill (Gu Shan)
3.8miHangzhou Botanical Garden
3.9miWest Lake (Xi Hu)
4.2miQinghefang Ancient Street
4.7miMuseum of Traditional Chinese Medicine (Hu Qing Yu Tang)
4.8miLeifeng Pagoda
5.1miLingyin Temple
5.2miRed Carp Pond
5.2miMeijiawu Tea Village
5.2miFei Lai Feng (Flying Peak)
5.3miChina National Silk Museum (NSM)
5.8miSix Harmonies Pagoda (Liuhe Pagoda)
6.3miQiantang River Bridge
7.8miNational Tea Museum (Zhongguo Chaye Bowuguan)
8.7miAirports
Hangzhou Xiaoshan International Airport
18.2miKitchen@K 全日餐厅
Cuisines
InternationalAmbiances
Family Friendly•Modern•Romantic紫宸中餐厅
Cuisines
Cantonese•Chinese•LocalAmbiances
Family Friendly•Traditional•Modern弗丽达餐厅
Cuisines
0•EuropeanAmbiances
Family Friendly•Traditional大堂酒廊
Cuisines
InternationalAmbiances
Family Friendly•Modern伯托美食廊
Cuisines
EuropeanAmbiances
ModernLocation
IndoorFeatures
HeatedAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Free parking
Pet Friendly
Indoor swimming pool
Free wifi
Steam room
Kids' club
Hot tub
Sauna
Air conditioning
Beach umbrellas
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
Wheelchair accessible
Bathtub
Parking On Site
Accessibility
Bathroom emergency cord
Toilet with grab rails
Wheelchair accessible
Activities
Happy hour
Live music/Performance
Nightclub/DJ
Themed dinners
Tour or class about local culture
Bathroom
Bathtub
Slippers
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Evening entertainment
Kids' club
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Private check-in/out
Tour desk
General
Air conditioning
Elevator
Facilities for disabled guests
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Living Area
Sitting area
Media & Technology
Telephone
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Back massage
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hand massage
Head massage
Hot tub
Indoor swimming pool
Locker rooms
Massage
Massage chair
Neck massage
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Transportation
Car rental
From
$178Check-in
From 14:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
6+ years
Extra bed upon request
$28 per person per day
13+ years
Extra bed upon request
$57 per person per day
The price in CNY has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Diners Club,
JCB,
Visa,
Mastercard,
American Express,
Cash only,
UnionPay debit card,
UnionPay
This property accepts cash.
When are the check-in and check-out times for Kempinski Hotel Hangzhou?
If you're staying at Kempinski Hotel Hangzhou, the entry is set at 02:00 PM and exit is by 12:00 PM.
Is there parking at Kempinski Hotel Hangzhou?
Yes, parking is available at Kempinski Hotel Hangzhou and it is free. The public parking is located on site and no reservation is required.
What's the nightly rate at Kempinski Hotel Hangzhou?
For Kempinski Hotel Hangzhou, room prices kick off at $178. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
Which room categories can I book at Kempinski Hotel Hangzhou?
The hotel offers a variety of room types including suites, twin rooms, and king rooms, each accommodating 2 adults and 1 child with non-smoking policy. Bed sizes range from king to twin, and rooms range from 452 sqft to 958 sqft in size.
What is there to do in Kempinski Hotel Hangzhou?
Guests at Kempinski Hotel Hangzhou can enjoy a variety of leisure amenities. They can visit the indoor swimming pool, which is heated and open to adults year-round. To relax, they have access to the spa, steam room, hot tub, and sauna. Families can take advantage of the Kids' Club, while those looking to stay active can make use of the fitness center. In addition, the hotel offers a sun deck, terrace, and garden for guests to enjoy the outdoors.
When it comes to dining, guests have a wide range of options at six on-site restaurants. From international cuisine at Kitchen@K 全日餐厅 to Cantonese and Chinese dishes at 紫宸中餐厅, there is something to suit every taste. Whether it's a romantic evening at 莫非屋顶酒吧 or a relaxed meal at 伯托美食廊, guests have plenty of dining experiences to choose from.
Does Kempinski Hotel Hangzhou have a pool for guests?
The Kempinski Hotel Hangzhou has one pool available for guests. It is an indoor pool open all year round, and it is exclusively for adults. Additionally, the pool is heated for the comfort of the guests.
Are there restaurants located within Kempinski Hotel Hangzhou?
The hotel offers a variety of on-site restaurants, including Kitchen@K for international cuisine, 紫宸中餐厅 for Cantonese and Chinese cuisine, 弗丽达餐厅 for European cuisine, 莫非屋顶酒吧 for American, Asian, and European cuisine, 大堂酒廊 for international cuisine, and 伯托美食廊 for European cuisine.
What methods of payment does Kempinski Hotel Hangzhou accept?
Kempinski Hotel Hangzhou accepts a variety of payment methods, including Mastercard, JCB, Visa, Diners Club, American Express, UnionPay debit card, and UnionPay. Additionally, cash payments are also accepted at the hotel.
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