Imperia Hotel & Suites Saint-Eustache

I liked everything about the place. Nice spacious comfortable room including the bed. Very clean. The restaurant was great and the next morning when I went down to ask if I could order some coffee to take up to our room and maybe some croissants for a light breakfast. The young gentleman made a suggestion to share a plate for $17 with coffee and delivered to our room in record time. It was perfect! Such a nice young man obviously with a good client service attitude. So were the desk clerks when we arrived and checked out.

Would have preferred a room not next to the elevator but it was only an issue the following morning when people were gathering outside our door waiting for the elevator. Noisy.

We enjoyed our stay. We booked a night here as we were going to the Cabane à sucre au Pied de cochon in Mirabel (18 minutes away). The hotel was clean, close and practical.

My only ''complaint'' would be the strong smell of Chlorine in most hallways and the lobby. I understand there is a pool available to guests, but the smell is quite strong (note: this did not directly affect my stay).

the room was nice, comfortable, clean and smelled fresh.

I thought the room would be bigger, and when I attempted to mirror my ipad to the TV it failed. However, the worse thing about the hotel was the elevator. There is 1, and it is sadly very slow and small. It should be bigger or there should be 2 of them.

Beds very comfortable

The Restaurant/Grill was temporarily closed for lunch and dinner. Therefore we had to drive to another location to dine. Also there were no walk-in showers in any of the Double queen bed rooms. That was a negative for us giving our advanced ages.

Hotel was clean, had nice decor and the staff were friendly. Covid19 adjustments included no daily maid service, but since we were only staying 3 nights, it didn't matter; in fact, it was kind of relaxing not having maid service because often the service in hotels is unpredictable, and comes when you have just returned to the room.

Larger coffee maker and mugs instead of mini coffee and cups.

Welcoming staff. Beautiful and sober decor. Clean room and amenities. Excellent breakfast.

Unfortunately the restaurant was only open for breakfast. Because the hotel is well located, at a short driving distance from restaurants it had little negative impact on our stay.

The location was good for us. It was close to our family and it was super easy to access the highway when leaving for home.

It was disappointing that breakfast is not offered on weekends It would also have been nice if a kettle was available for making tea, instead of having to use the coffee machine.

clean, and welcoming

needed to ask for towels for the room, usually my room will come with two sets of towels, their restaurant was not functioning (not sure if it was a staff issue) the hallways were a little dim I like a brighter hallway.

The staff were extremely helpful. The beds were great and the pool was an added bonus, especially nice with sauna to boot. It was clean, quiet, and affordable given the prices in Montreal were very high due to the Grand Prix event.

The breakfast was not included in the price for my room so we went outside for it.

The restaurant of the hotel was closed so that was a bit disappointing. Apart from that, everything was good.