Selina Madalena Sao Paulo

I"ve stayed here before and will stay again. Great food, free drink at check in, amazing international and diverse vibe, yoga class at the rooftop on Saturdays, co working space!

I chose a shared bathroom room - 2nd floor. The bathroom closest to my room was locked. I asked someone and they said it was on maintenance. I asked someone else and they said it os not usually open, only if there is a problem with the other one. One bathroom for several rooms is too little. WHAT IF two people need to shower at the same time? What if two people need to do number 1 or 2 at the same time? The staff is super friendly, diverse and young. However when I checked in, a new guy was at the reception. He gave me incorrect information about the restaurant opening hours. Because of that I didn't have dinner. And he forgot to collect payment at check in. Training staff should be accompanied

The location was excellent. Amazing food options all around. The amenities like the laundry service, cafe/bar, event space, tiny food shop, and outdoor sitting area were all thoughtfully planned. The staff was truly helpful. The entrance is open 24/7 and was easy to get to my room. I made some truly cool friends downstairs in the cafe area.

The music and people from the bar disturbed my sleep for a few nights. Earplugs work 80%. The sound levels depend on the events they have and how close you are to the bar. It was the only problem I had.

-lovely staff - amazing location - really great area full of shops, bars and restaurants -comfortable and nicely decorated room

-it is VERY noisy at night from the bars below - our bed sheets were all covered in stains and dirt. The kind receptionist came to change them (as housekeeping never turned up to do it) and was shocked and very apologetic about the state of them -we were never told about the facilities - we only realised on our last day that there was a communal kitchen. Such a shame.

air conditioner in the bathroom, location, comunication with the employees etc.

Toilet paper of the shared bathroom ended, i told about it the front desk and, unfortunatelly, it took more than 24 hs to be put a new one, which is unacceptable. so i had to buy a new one in a shop and bring it with me to use it. It would be nice to have 2 bathrooms and 2 showers, instead of only 1.

staff were nice and helpful, we stayed an extra night and they were very accommodating. the room was clean and comfortable - we had a shared bathroom which was also very clean.

we used the laundry service and our clothes came back in bad condition and dirty, like they were just rinsed. some with marks and stains which we can’t get out.

Good location. Clean. Cinema room available. Comfortable for working. Nice showers.

Kitchen could have a kettle or boiler, and more silverware. Lockers in dorms are uncomfortable but functional. Cinema room does not have any platform available.

Location is great. Beds are comfortable and the place in general is really cool, with different spaces and activities.

The afternoon/night receptionist (a girl in braces) had a hostile attitude with us, and didn’t show an willing to help us when necessary. Bathroom wasn’t clean enough.

loved the bedrooms, the bar downstairs, and Rebeca from reception. there was a mistake with our booking reservation and she solved everything for us with a smile on her face! keep her :)

housekeeping was a bit noisy - 8 am- (we paid for a private room to be more quiet, but they woke us more than 1 time laughing at the corridors)

Great stay- really nice area, friendly staff- our room was really loud with an event on across the street- we asked if it was possible to move rooms to the other side of the hotel and we were swiftly accommodated and it was much quieter! Really clean and great kitchen area.

Nothing!

Smells great Excellent communal areas Good shared shower Really clean Good location Comfortable bed

Slightly overpriced Kitchen was a little small and under equipped Could do with a hair dryer