SureStay Plus Hotel by Best Western Cheyenne

Hotel staff was very friendly, helpful and kind. Facilities were clean. Room was spacious. Shower pressure was good. Breakfast was hot and full, even though we went towards the end.

It was the most we’ve ever spent on a hotel. But we knew the prices were inflamed due to Cheyenne Frontier Days.

Breakfast included gluten free options (eggs - boiled, scrambled, cheese omelette), Canadian style bacon, fruit, yogurt, 4 juices!, Plus toast, bagels, waffles with toppings, hot and cold cereals. I must eat gluten free. I left breakfast fully satisfied. I don't think that has happened before.i am told the menu varies. It was a lucky food day for me! Beds were VERY comfortable and staff was amazing. I would definitely stay again.

Not a complaint or suggestion, just acknowledging that maintenance and updates are always a work in progress. Keep at it.

Most amenities and room were fine as well as parking and surrounding area. The staff was excellent and the dinner we had at the in-house restaurant was very satisfying and delicious.

The pool and hot tub didn't seem as clean as they could be and we saw a gentleman with a baby in diapers in the hot tub and that didn't bode well as far as health and safety. We couldn't enjoy those amenities because of that.

I have 0 complaints about this location! The staff was wonderful and personable, the room was very clean and comfortable. The pool was great (hot tub was just getting up and running). I've traveled a LOT and this hotel far and away met and exceeded MOST of the hotels I have stayed at. We got a very good nights rest before traveling on.

Would have loved scrambled eggs. But the omelets seemed to satisfy the rest of my group and the people around us. Seriously, that all that didn't meet my expectations...Really not enough to complain about.

had some trouble checking in, the power had gone out due to a severe wind storm, and had only been on for a few minutes before I arrived. the gentleman at the desk was very helpful getting in being without a computer. the breakfast was awesome, I travel frequently, and this was definitely one of the better breakfasts.

Great place to stay! Michael greeted us first thing, wonderful attitude, sharpe looking with the black paisley vest and tie. Something you would normally see at a high end hotel. Thank you Michael! The place was clean our room was very comfortable. We traveled with our granddaughters they loved the suite, they called it their mini apartment 😊 We will be back!

The breakfast was great and the location of the hotel was excellent. From the hotel, it was easy to get to places around the Cheyenne area easily. Hotel room was very clean, and the beds were comfortable.

Patio furniture in the outdoor seating area.

The staff was great! Even when we didn't speak the same language they participated in using my phone to translate everything to better serve our needs while traveling. The breakfast was by far the best we have had on our whole trip! We will stay there again for sure!

Front desk people were very polite. The jacuzzi tub and spacious room made it comfortably accommodating. It was also in close vicinity to retraunts and downtown. I would definitely stay again if im ever in Wyoming.

There wasn't anything not to like. So there's not much to say here.

Your jetted tub in the room. The location of the ice machine and elevator was convenient and done to accommodate what we asked for. Bed was very comfortable.

We had asked for extra pillows and was told we could not get any. Parts of the breakfast were not prepared very well.