Residence Inn by Marriott Charleston Summerville

This is a usual hotel for me and my family. The staff is very nice. The ladies that make breakfast are always so sweet. They have something a lot of places don’t have and a wide variety for the whole family. My spouse loves the egg whites, waffles and creamy grits. I love the waffles and different sausages they have. And the kids love the waffles and eggs. It reminds us of home. Just an all around great experience. They’re close to all the good eats and Azalea Square if you want to do a little shopping. Northwoods mall is only about 20 minutes away for major shopping. We love this hotel!

They ran out of apple juice one morning but I don’t think they knew. So not their fault!

We loved everything!! The lady checking us in, Melissa, was so kind and welcoming. she was very helpful. The lobby was beautiful. The hot chocolate bar was so cool. We were amazed at the room with the full kitchen. we also loved the bathrooms, bed, and TV. my FAVORITE part was the breakfast though. it was soooo good and fresh. Linda and her dark haired friend are some of the nicest people on this earth. They handed out treats and fresh baked cookies. Everything was also just so clean. We will 100% be back.

We had 4 people but only enough pillows and towels for 2-3.

Clean property and great location. Stayed here for a family cruise out of Charleston. Better value for close proximity. Breakfast was great with many options. Something for everyone in our group of 6.

Needs a covered entrance that a car can park under while loading and unloading. It was raining when we arrived and left and had luggage and a family of 6. Also the front desk staff was slow and stand offish. It didn’t seem like she particularly enjoyed her job.

The facility looked fresh and new upon arrival. The area around the hotel was really cool too. Staff were friendly and helpful. Our room was super nice and exceeded our expectations.

The elevators smelled really bad -- like garbage or stinky fish -- the entire stay. We just took the stairs. Also, the continental breakfast was ok but not the best ever -- could have been much worse.

Loved they offered a hot breakfast! These days it is so extremely rare. All the employees we encountered were so super friendly and helpful. I wish I was better at remembering names to give credit to the guy who checked us in and the lady who served breakfast. They were two of the most amazing hardworking people I have met in a long time! Beds were very comfortable. It was so quiet that our littles (and us) had no trouble sleeping or staying asleep.

The only thing I have to complain about is the check-out. I stood there waiting to check out and no one was around to help. There was no bell to call for help so I said hello really loud but no one came, even though I could hear a girl talking on the phone in the room behind the counter. We ended up leaving and calling from the road to check out. I do wish the sitting area/kitchen and bedroom were separated and not one big huge room.

Location was great, breakfast was wonderful, room was fantastic

Only one person for the front desk when we arrived, after 7pm. They did leave a note that they were away helping other guests. We were e GT from our travels n have a son with cerebral palsy that we really needed to get out of his wheelchair

The first night was a little rough but then everything came together and it was great

Check in was difficult at first

When I checked in, I was told the HVAC in my room went out so I received a free upgrade from one room with 2 beds to 2 rooms that were conjoined for the same price. The 2 rooms were amazing, clean and huge. The staff was very nice and the breakfast was great. I would recommend to anyone staying near that area. Will go again!

close to restaurants

we were on the first floor / a little noisy on wknd / pool not the cleanest

Staff were very accommodating and the facility was very nice. I had an issue with smoke smell in my room and the front desk person was right on it making sure myself and son were pleased