Candlewood Suites Huntersville-Lake Norman Area, an IHG Hotel

Room was very comfortable. Staff was very Welcoming and Accommodating. Location is great with multiple restaurants within 5 min drive of establishment. Liked the little store of snacks they have available. Rate was reasonable.

Location of main door is not mark. Though rooms are Non-Smoking, mine had old cigeratte/musky smell (even after an entire can of Lysol sprayed).

I love this hotel since I've been homeless I'm going through the situation I'm going through with my abuser this hotel really stepped in to try and keep me safe and also try to help me as far as paperwork and things so this is the best hotel by far they really listen to you when you're in trouble

I am happy that the manager there was able to help me with my situation I've had a trying time with these hotels and it's just a mess I have nothing bad to say about this company

the staff here are outstanding! it’s not fancy but it’s a great value for the price. it’s a little bit dated but the hospitality is first rate and the amenities are very nice

Location was Excellent. Several good restaurants within 5 minute drive of hotel. Room accommodations were great. The bed were comfortable. Full kitchen was awesome.

Room had an odor like it was or use to be a smoking room. Couldn't really get odor to totally get eliminated from the air.

the rooms had a full small kitchen and plenty of room! The bathrooms were a great size and the beds were very comfy. The receptionist let us choose which floor we wanted as well!

when we entered the room it had a certain smell to it. Not sure what it was. We left the window cracked to help air it out. It eventually dissipated.

The bed was very comfortable and the room was quiet. I slept well. The hotel was a good value.

The parking spaces were extremely small. Couldn't access both doors at one time. I had to move my vehicle to load up upon check out It would have been helpful to have an automatic door when carrying luggage in and out of the hotel. I would have liked to get a receipt with my total charges upon check out.

The suite was wonderful. It looked like a one bedroom apartment that I would live in. The location is great with restaurants next door and within walking distance.

I can't think of anything I didn't like except for the coffee in the room and downstairs.

I liked the idea of a full frigidaire in the room along with the other kitchen amenities

The entrance doors for seniors were difficult to open especially if you are carrying a bag an automatic opener would be the final touch to an otherwise pleasant Stay

The rooms were great and clean. All the staff was excellent. Ms. Mekia was very helpful, courteous and very informational. She was very knowledgeable of all my questions and good concerms. I will recommend to my friends. My husband and I decided to make Candle Wood our new place to stay.

There is nothing I didn't like.

the kitchenette in the room was a great asset. the bed was comfortable. room size pretty good dimensions.

lack of cleaning staff, pubic hairs in bathroom on tub and toilet , rust on shower. deadbolt brace was broken upon entering room. not offered or change of sheets for the 3 day stay.