Comfort Suites Vestal near University

I liked how large the room was we stayed in. I liked the aize of the bathroom. Also very much liked that there was a couch in the room as well. I felt that for the size of the room and cleanliness, we got a good deal.

The breakfast was nonexistent. Apparently they were waiting on a truck delivery for days…. But the only thing there was a few stale pieces of bread and cups of cereal with no milk. With a family, we stay places where there are breakfasts. So that was a letdown.

Stacy was exceptional and turned our stay around. We didn’t have a working tub and although the night staff never got back to us to solve the problem Stacy had us in an upgraded room within 10 minutes. The cookies and lemon water in the lobby were a nice welcome. It was appreciated!

Our initial room had a tub that would not hold water. It would have been nice to have the room change happen immediately as the rates for parents weekend are over $300/night, double the normal rates.

Good value, room was nice . Location very good near store and restaurants. Room change was perfect.

First room assigned had issues. Breakfast should not be called breakfast, just pantry snacks. Front desk staff, had personality of a rock 🪨, may have been having a bad day. Have to be assertive to get needs met.

The bedding was comfortable and the room temperature was easy to control. It was quiet also. The breakfast area was roomy and the food was plentiful with a good selection of fruit, cereals, waffles, juices, hot beverages, and eggs and sausage.

The only thing I noticed missing was a box of tissues.

Both my mom and I are on crutches and the maintenance man- Keith helped us load our stuff on the valet cart both when we arrived and when we left. It was such a blessing.

This is our third visit at the motel and each time we have had issues connecting to the wi-fi. This visit it connected originally but then we weren't able to access it for the rest of our two days. Very disappointing.

The location was excellent and breakfast was not great due to Covid restrictions, but the coffee was extremely good, which made up for the poor breakfast bag. The pool area needed more cleanliness, especially the bathroom. There was hair in the pool which was uncomfortable; but the actual pool and depth of pool was prefect being 4/12 feet. This probably was my favorite part. Next to that was the different selection of channels on TV. Thank you for making my stay warm, friendly and welcoming.

Well like I said more cleanliness and more towels in the pool area.

Most everything and the folk where great my family and myself felt very safe and enjoyed ourselves

The pool area could use a lot of work while we had a good time the pool area gave the whole Facility a bad eye

Everything else was great! The room was clean, the pool and the fitness center. Plus location was great, right in the middle of the restaurants and near shopping stores. The lady in the front desk at 4pm when we checked in was very nice. The lady in the front desk at check the next day was nice as well. Thank you Comfort Suites!!!

The breakfast, I feel like with everything slowly getting better after the pandemic. Let's open the kitchen back and give real breakfast not bag that's isn't really much inside. Especially if we are paying and breakfast is included.

About 1-2 miles off the highway, arrived at night, parking lot nicely lit. friendly desk person, because of covid, not all public areas were being utilized, but the building was neat, clean, and quiet; breakfasts were offered in bags with nice choices and coffee available in the lobby and in your own room. Cleaning person was friendly and helpful too. Thank you for a clean and not too expensive of a stay.

pool closed, no hot breakfast

The bag breakfast was an idea and thoughtful but due to COVID. There was nothing in the bag that appealed to my or my family’s taste.

Get rid of the States current Governor he is ruining the business, next year I shall check to see what the accommodations and rules are before I book. Been staying there since 2007 and have always been pleased