Wingate by Wyndham Louisville Airport Expo Center

The moment I walked into the lobby I was impressed by the hotel’s elegant and beautiful decor. This hotel is very new and extremely clean. The continental breakfast was excellent, it has wide range of choices, from waffle, bacon, sausage, milk, juice, coffee, fruits, bagel, muffins, etc., and I enjoyed it very much. My son and I stayed there for four nights for his National Speech&Debate Tournament, we stayed at a king suite. It was very spacious and the design was very smart. They put closet and sink in the middle to separate the bed room from the living room, each room had its own TV, unless you need to go to bathroom, you can enjoy the peace and quite of your own. Last but not least, during my stay, I encountered several employees, every single one of them was genuinely welcoming and ready to do whatever they could to make your stay more pleasant. Especially Amir, he worked with for more than an hour to solve an issue created by Booking.com. If I ever go to Louisville again, this hotel will be my first and only choice.

I like everything there

It was worth the price , breakfast was good, good quality internet, variety of channels, room and hotel was very clean. They use Dove products which was a plus. It exceeded expectations especially for the price. I'm a traveling nurse and will be back for sure

I was sketchy of the outside, Air in the room was slow to cool the room off, folks was allowed to bring the dogs but didn't have them on a leash. Everybody doesn't like dogs running up on them..

I had an anaphylactic reaction to the hotel soap. The staff was amazing in helping my boyfriend call 911 while I was unconscious. The next day she repeatedly checked on us, and gave us a sample of the soap to take home to my allergist.

I have an anaphylactic reaction to the soap at the hotel. The ambulance had to take me to the ER as I kept going unconscious and was struggling to breath. We spent the entire night in the ER and went home as soon as I was discharged from the hospital as I feared getting back into contact with the allergen.

We absolutely loved the staff! They went above and beyond ... even finding a deck of cards and UNO game for my girls to borrow! They got us extras we needed and were kind enough to give us an extra hour for checkout. Breakfast was a bonus too, hot and well stocked!

Not anything that can actually be changed, but the only thing we did not like was the actual location. It is listed as AIPORT/EXPO CENTER ... but if you look closely it is actually over 3 miles from the airport and you have to go through a neighborhood with apartments to get to it. Not thrilled with that or especially the apartment building that butts right up to the complex/parking lot.

The staff was so helpful and friendly and definitely went above and beyond to make sure all our needs were met . I wish I could remember everyone’s name to mention them by name , My hats off to the service and dedication to Carlos he is just one of the amazing employees , Crystal at the front desk , thanks to everyone that was involved this past weekend, I recommend this Establishment!!

Fantastic staff- nothing too much trouble. Modern and clean , very large room, good location. Lots of toiletries provided, air con really powerful too

My room really smelt of cigarettes/ smoke despite it being a smoke free room, all of my clothes and suitcase came back still smelling of it. Perfume couldn’t mask it. I would stay again but in hind sight I should have raised the issue with staff

I was unknowingly traveling into a major snowstorm. Had to cancel my original hotel booking as we were stuck two hours away from our destination. Because of the bad situation, I all over the state, I called wingate, explained my situation, cancelled my reservation and requested that i be freed from any charges because of the weather situation. The front desk was so understanding and accommodating and reached out to booking.com to explain the situation. She cancelled my reservation and rebooked me for the following next two days instead as I had to stay a day longer due to flight cancellations.

Nothing really.

I was able to check in early. Thank you! It was extremely appreciated. The room was clean. Breakfast was ok. Rate was very reasonable.

One of the bath towel was dirty. There was a big stain - could not figure out what, either a make up stain or blood stain. Did not notice it until the next day, after it has been used. Looked like it was a used towel. And even if it was washed, it was NOT washed well. Towels and sheets should always be checked before placing in rooms. Stained towels and bedding should NOT be used AT ALL! The beddings for the pull out sofa did not have a flat sheet.

Staff was sweet Handicap room was set up very nice and very clean. It was quiet and peaceful.

Pet policy/ service dog policy should be more clearly listed on site. Breakfast eggs were meh... scrambled would be better. But overall decent. More outdoor seating would be amazing, maybe smoking and non-smoking.

The property is in a good location and is easy to get to and is only 7-10 minutes away from the airport. I found the hotel child friendly. Although this hotel is smaller than most of the hotels that I have booked, it is beautiful and modern. Breakfast included the norm: eggs, meat, cereal, waffle maker, etc. I didn’t see many pets but they are allowed at this hotel. The staff was pleasant and very helpful.

Because this hotel allows animals, they could do with putting some sort of pet station for pet waste. Everything else was wonderful!!