Star Island Resort and Club - Near Disney

My husband and I celebrated our 8 year anniversary for the weekend! Property is beautiful! The room was spacious clean and comfortable! Enjoyed having a Spa tub in our room as well! The staff is friendly and the do offer many fun activities. Also, very close to resturants and other attractions in Kissimmee and Orlando. We will most definitely be back with our kiddos next time

Only thing we did not care for is the early check out with no exceptions. Never stayed anywhere that you couldn't request a late check out. Personally after fun-filled days exploring/walking everywhere can be tiring and having that extra hour or two helps tremendously! Check out was 10:00 a.m. The cleaning crew was knocking on our door to hurry us up to get out at 8:50 am. I thought that was pushy.

The researchers tried was beautiful. The suite we were is was large and very pleasant. Everything about the resort was top notch. enjoyed ourselves very much.

There is not enough parking for the amount of guest staying at the resort. when u come back in the evening there r no parking spots available. you have to park on the grass in the dark. The workers at the resort also take up parking spots with their golf cart. this is unacceptable to me.

Accessible, lovely property, looked like lots of amenities but we were just there for overnight stay so did not take advantage of any of the amenities - simply checked in, went to dinner (many locations available nearby), slept and then checked out early in morning.

Two German roaches ran out of microwave when we opened to warm cup of water for tea. No other signs of pests but this was a bit off-putting.

good size room and fully equipped kitchenette general location and close to Disney parks

we only stayed for 3 nights so didn’t qualify within cost of our stay to have our rooms cleaned, bed linen changed or fresh towels replaced on a daily basis- we also had a toilet ( the only one in room ) that blocked itself on occasions

Good location. Granddaughter loved pool. Rooms nice but you need more kitchen items.

I arrived by Uber so When I showed up with my bags, I asked front desk staff where my building was. They pointed toward pool and said behind that. I am 73 and that was too vague for me. I tried to find it but I gave up. I came back to lobby area and just sat there until I calmed down and then gave it another try. This time I asked guests along the way for directions. It was a long walk with bags. Honestly, clerks at desk totally ignored me. An older woman by herself apparently does not count to your young staff.

I recommend Star Island resort as a great family destination with activities for children and adults nearby all of the attractions. The staff was very friendly the resort in grounds were kept very clean.

My only complaint about this resort especially being designed for children is that it had extremely basic cable that did not include a children's channel. With that said they did provide a DVD player, so load up on DVDs and have fun.

The pools were very warm, which was nice because it was 60° outside! Everything was clean and well maintained! The room was very spacious and the massive jacuzzi tub in the main bedroom was not expected! Loved it and will be going back!

We didn’t like they started playing music loudly in the pool area at 8:30 am on a Sunday morning that woke us up. Check out was at 10:00, but I didn’t need the music to motivate me to get out of the room in time.

The villa was spectacular. My family had a 3 bedroom, and 11 of us fit very comfortable. Beds were and even sofa beds were very comfortable. Loved the jacuzzi tub. It was exceptionally clean and well equipped. The resort events were awesome, a lot for the family really didn't have to leave the resort. Location is supreme on Hwy 192 everything there, all stores, restaurants, flea markets, shopping stores and Old Towne. Front desk staff was very nice and professional..

There wasn't anything I didn't like except on check out day the housekeepers stood outside our villa for 45 minutes and it was mad disrespectful like they were rushing us.

The facilities are fabulous! The beds are big and just so comfortable. Lovely pools with loads of sunbeds. There's a great snack bar with a good choice of food and drinks, housed within a handy shop where you can buy essentials. The location is perfect, just off the 192 with some fast food outlets within safe walking distance. Fantastic entertainment each evening in the Star Bar varying between DJ, live performers and karaoke. Very friendly, helpful, accommodating staff in all areas.

The metal coffee table, it makes such a noise when something's placed on it!

Omg! Where do I start! Little hiccup at check-in but Shaniq (hope I'm spelling her name properly) resolved the issue and came up with a solution (where her superior could/would not!) I love staff like Shaniq who are resolution-orientated. And she was so sweet and polite during the whole process. Please give this lovely lady a promotion! I've worked in plenty of 4/5 star hotels and this lady is a gem! We ended up getting the BEST villa in the resort in my opinion! The balcony with the alligators and turtles outside every morning was a dream! The 3 pools were amazing and accessible to people with mobility issues. The kids pool was heated which was amazing. The pool bar staff was lovely. The shop/restaurant was so handy for any little bits that you forgot to bring with you (but the convenience came at a cost). The free parking was a bonus. The grounds were beautiful and well maintained. I wish I could have stayed longer!

The floor in the villa was FILTHY and hadn't been washed in a very long time! I've seen this on other reviews so it must be an ongoing issue with cleaning staff but everything else was clean.