Hilton Garden Inn Tucson Airport

The staff was very friendly and helpful! Courtney, at the front desk, to the staff in the restaurant (even though I just wanted my own personal glass filled with ice water) were so helpful! I had an early morning flight and they couldn’t have been nicer about making sure I had everything I needed! The room was clean, cool, and very comfortable! I have traveled a lot this summer and this was, by far, the best hotel I’ve stayed in. one of the things I always look for is an outside space to sit in the evening and morning and they did not disappoint! They have a nice area with tables, as well as a comfortable sitting area! Loved my stay and will definitely stay there again!

I would have liked to have a water / coffee station for that early morning time before my flight.

Every thing !!! I wish I would have taken advantage of the facilities provided. My stay was more business than pleasure. I There are no words to express how grateful I am to have chosen the Hilton Garden Inn. Leroy , Tori bartenders were fantastic !! Every one from the desk clerk to the cooks, can not wait to return to Tucson , I will return every time to stay at Hilton Garden. Room 242..stay Nov 24th..through Nov 28th..check out process was easy and convenient. THANK YOU !!

Nothing Negative all positive !

Friendly staff, clean common areas, staff was polite and accommodating. Tori, Bianca and Sam are always a please to see when I stay here.

The coffee maker did not work, the price of the continental breakfast was inflated...come on, its a continental breakfast. The shower door towel holder was loose and came off. I expect more from Hilton due to the brand and reputation. I can get the same accommodations for less at a competitive hotel in the area.

Everything

I had written a note to do something for my anniversary. It was responded to and said something could be done. I never heard more than that and nothing was done. Continental breakfast(the prepaid option) was not appetizing at all. Didn't use the second day vouchers. I think if it's the most expensive option, it should be better than the menu items that are less expensive.

The night shift employee is amazing and the restaurant team is too

When I stayed on the week of May 5th for three days. no one came by to clean my room. There was no door tag and when I requested that my room be cleaned it didn't happen. I know your organization is short staff that is why I made my bed and took my trash out.

The entire hotel was clean and very well kept, rooms were clean and cozy, the pool area and hot tub were well kept, and clean, and the staff were nice and polite and very helpful

Front desk staff and cleaning crew along with cleanliness of room. Great experience overall. Thank you!

Room service could not be honored due to shortage of staff. The short Mexican lady at the morning breakfast lacked personality and overall pleasantries.

The room was great, bed was comfy, toiletries were nice, the food in the lobby was really good

We paid extra in the booking for breakfast to be included, but were charged for it anyway. Also, when we had dinner and a few drinks before going upstairs, the bartender was overly chatty. Nice man, but way too chatty about politics.

i thought breakfast was included went down to get breakfast and they said i was gonna have to pay $10!

breakfast could be free

Great jacuzzi with different jets at different heights! Great food, nice hours to get served, friendly staff and patrons.

Not having lemon slices at the coffee/tea station when running out the door in the morning. Otherwise have all the condiments ;-)