Call for great rates
+1-833-728-20411,086 reviews
From
$102The Green, Stoke On Trent, ST12 9AE, United Kingdom
Reservations:
+1-833-728-20411,086 reviews
1/66
From
$102Call for great rates
+1-833-728-2041Free parking
Pet Friendly
Free wifi
24-hour front desk
Non-smoking rooms
Bar
Garden view
Elevator
Welcome to The Upper House, a charming 4-star hotel situated in Stoke-on-Trent, United Kingdom. With its beautiful location at The Green, this hotel offers a serene and peaceful setting for your stay. Just a short 4.6mi distance from the city center, you'll have easy access to all the attractions and amenities that Stoke-on-Trent has to offer.
The Upper House has received rave reviews, with 1086 satisfied guests praising their experience. The hotel offers a range of amenities to make your stay as comfortable as possible. Wake up to a delicious breakfast and enjoy the convenience of free parking and WiFi. If you're a golf enthusiast, you'll have the opportunity to play a round on the hotel's golf course, available for an additional charge. Families will appreciate the option of kids' meals, and the 24-hour front desk ensures that your needs are taken care of at any time.
The hotel boasts a variety of rooms, all featuring beautiful garden views, private bathrooms, and free toiletries. Enjoy the convenience of room service or dine at the hotel's restaurant. Take advantage of the picnic area and terrace to relax and soak in the stunning surroundings. With its friendly staff, comfortable accommodations, and excellent amenities, The Upper House is the perfect choice for a memorable stay in Stoke-on-Trent. Prices start from just $102, so book your stay now and experience the best that this charming hotel has to offer.
When it comes to dining options, The Upper House has got you covered. The hotel features an on-site restaurant that serves delicious British cuisine. Whether you're in the mood for classic British dishes or want to try some local specialties, the restaurant is sure to satisfy your taste buds. Indulge in a hearty meal while enjoying the cozy ambiance and friendly service. With the restaurant conveniently located within the hotel, you won't have to venture far to enjoy a memorable dining experience.
At The Upper House, convenience is key, and that extends to the payment options. While the hotel does not accept cash, they do accept various payment methods. You can easily settle your bill using Visa, American Express, Mastercard, or Maestro. So you can rest assured that making payments during your stay will be a hassle-free experience.
When it comes to accommodation, The Upper House offers a range of room types to suit your needs. From the Double Room with Balcony, where you can enjoy stunning garden views, to the spacious Executive Double Room, featuring a comfortable king-size bed, there is an option for everyone. Families are also well-catered for with the Triple Room with Shower, accommodating up to 3 adults and 2 children. And for solo travelers, there are also options available, such as the Double or Twin Room for single occupancy. No matter which room you choose, you can expect a comfortable and enjoyable stay at The Upper House.
Closest airports
Manchester Airport
29.1miEast Midlands Airport
35.4miBirmingham Airport
37.7miLiverpool Airport
39.6miRobin Hood Airport Doncaster Sheffield
60.7miFree parking
Pet Friendly
Free wifi
24-hour front desk
Non-smoking rooms
Bar
Garden view
Elevator
Room service
Restaurant
Picnic area
Terrace
Garden
Balcony
Upper floors accessible by elevator
Free toiletries
Bathtub
Private Bathroom
Parking On Site
Double Room with Balcony
1 Queen Size Bed
Experience a relaxing stay in our stylish Double Room with Balcony, featuring a comfortable Queen size bed, perfect for couples. Enjoy the fresh air and panoramic views from your private balcony, while indulging in a smoke-free environment.
Double Room
1 King Size Bed
95 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Upper floors accessible by elevator
+
Our Double Room is a cozy and spacious retreat for up to 2 adults and 1 child, featuring a comfortable King size bed, a private bathroom with a shower and free toiletries, and a flat-screen TV. Enjoy a cup of tea or coffee in the morning with our tea/coffee maker, and relax in the comfort of modern amenities such as an elevator to upper floors and free WiFi access.
Executive Double Room
1 King Size Bed
110 sqft
Garden view
Private Bathroom
Flat-screen TV
Tea/Coffee maker
+
Experience the comfort and luxury of our Executive Double Room with a spacious 108 sqft and a delightful garden view. Equipped with a King-size bed, flat-screen TV, and a private bathroom, it's the perfect retreat for couples or small families.
Triple Room with Shower
1 King Size Bed
1 Sofa Bed
110 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Upper floors accessible by elevator
x3
+
Welcome to our spacious Triple Room with Shower. With 108 sqft of comfort, it accommodates 3 adults and 2 children, featuring a King size bed and a Sofa Bed. Enjoy the luxury of a private bathroom, sleek flat-screen TV, and the convenience of a tea/coffee maker - all just an elevator ride away.
Executive Double or Twin Room
2 Twin Beds
1 King Size Bed
215 sqft
Garden view
Private Bathroom
Flat-screen TV
Tea/Coffee maker
+
Welcome to our Executive Double or Twin Room, offering stylish and comfortable accommodation for up to 2 adults and 1 child. With its spacious layout, modern amenities, and beautiful garden view, you'll have everything you need for a relaxing stay.
Double or Twin Room - single occupancy
1 King Size Bed
110 sqft
Private Bathroom
Balcony
Flat-screen TV
Tea/Coffee maker
+
Introducing our cozy TwinDouble room, perfect for single occupancy, featuring a spacious 108 sqft area with a comfortable King size bed. Enjoy the convenience of a private bathroom, balcony, and a flat-screen TV, along with a refreshing cup of tea or coffee in the comfort of your room.
Small Double Room - single occupancy
1 Double Bed
85 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
Welcome to our cozy Small Double Room - perfect for a solo traveler seeking comfort and relaxation. Enjoy the luxury of a private bathroom with a bathtub, a flat-screen TV, and complimentary tea/coffee while admiring the charming city views from the upper floors accessible by elevator.
8.9
1,086 reviewsFrom
$102Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Gaynor
8.2
8.2
The hotel was so.lovely and the staff very friendly especially the housekeeping . The lady was so friendly and nothing too.much trouble Always had a smile on her face . The breakfast was very nice, lovely and freshly cpoked.
One of the reasons I chose this venue as it was close to my business meeting and it was supposed to have super fast WiFi. This wasn't the case . The speed of the internet was very slow and day one of my stay it kicked me out of a very important zoom meeting where when I explained to the staff, they told me that the internet wasn't very good and gave me another code to use to which it was very intermittent. Made me look very unprofessional . Also there were no sweeteners in the room for the coffee making . When I asked they said someone had forgetting to order them and it didn't matter as noone ever asked for them !!!
🇺🇸
Ann
9.1
9.1
We needed a stop on our drive from Oban to London and wanted something close to the highway we were traveling on but not a holiday Inn type that was still a good value. The Upper House exceeded our expectations. It is a beautiful Inn and the grounds and setting was beautiful. The Inn was gracious in informing us about a wedding reception the night of our stay in case we wanted to cancel due to noise. The noise was not a major issue and we had a great night's sleep in a comfortable bed. Breakfast was delicious, the staff wonderful and we were able to do a beautiful 3 mile hike right from the Inn prior to resuming our trip.
Liked everything
🇬🇧
Eric
8.2
8.2
Excellent location and surroundings, enhanced by the weather, which was perfect. Sitting outside enjoying an afternoon drink on a sunny terrace - what could be better? We didn't eat in the evening as we were joining friends for a celebratory meal elsewhere but we did enjoy a great breakfast the following morning. The staff were friendly and helpful but obviously quite stretched to the point where residents and those checking in were having to wait longer than was reasonable.
It took a while to check in, mainly because the receptionist was engaged in other tasks and there didn't appear to be any back up. We had an annoying buzz in our room which seemed to emanate from within a wall. We reported it and credit to the young man on reception, he eventually tracked it down albeit after some time.
🇬🇧
Hall
10
10
I was warned beforehand that a wedding celebration could affect noise levels so that was fair enough. My room was above the disco so it was loud for a while. I suggest that guests check for a similar situation especially if staying on a Saturday however, it did not spoil my stay. The parking was good which I again queried especially because of the wedding. The hotel said that staff would double park in the event of restricted spaces. So they were very helpful and answered all my questions in a truthful way. The gardens were superb with a dramatic view over the valley. The hotel has an interesting history which is depicted in some beautiful murals in the dining room.
🇬🇧
Lesley
8.2
8.2
Most of the staff at Upper House were extremely welcoming and very friendly. The food was amazing on both nights and the breakfast was brilliant. The staff in the restaurant were very lovely, friendly, polite and couldn't do enough to make us feel welcome. The room was very comfortable, warm and very clean. The bathroom was spotless.
When we arrived the member of staff checked us in, gave us our keys and then told us the rooms were on the first floor but didn't show us where to go to find them. We then had to send one of our party back downstairs to ask directions. We wouldn't have found our rooms other wise. The double room had very thin walls and we could hear the TV from the next room very loudly.
🇬🇧
David
8.2
8.2
Room was of a good size and the beds comfortable. Dinner has to be singled out as being of a very high standard, and delicious. Breakfast was good and suited both of i us - one a continental fan and the other a bacon lover.
On arrival we waited 15 minutes for the receptionist to show up, nobody seemed to know where she was or doing, and nobody else seemed to have the authority to0 manage the increasing queue of clients building up in the reception. When she did come back there was no apology or recognition that we had been waiting.
🇦🇺
Steven
10
10
It was such a happy and pleasant surprise and we wish we had stayed 2 mights. The venue is set on beautiful grounds and is was so lovely to sit outside with a drink and soak in the views. The rooms had everything needed to make our stay great and we really loved the balcony with seating. The meals were great and all the staff we encountered were friendly, helpful and polite. The resident cat was a real hit with me and some how found our room and came for a pat the next morning.
we had a great stay so there was nothing we did not like/enjoy
🇬🇧
Claire
8.2
8.2
The lounge is a lovely touch. Beautiful original features. Rooms are clean and tidy. Shower pressure is good.
We had dinner and breakfast. We were disappointed. Dinner was barely warm. Roast potatoes had clearly been sat in kitchen all day (we had evening booking) No stuffing and beef was tough. No check back completed whilst we were eating only after we had finished and we were all tired after travelling all day. Breakfast also was barely warm but good quality. Kitchen were 86 a few items due to a busy weekend we were told. Staff were lovely though.
🇬🇧
Ron
9.1
9.1
Great staff and nothing too much trouble. Reception arrangements were excellent. Every effort was made to bring forward the room availability, and we were highly satisfied
Some of the 'infrastructure' is not up the the standard for the price. For example, it was reasonable that there was no air conditioning in such an old building, but portable air coolers are now widely available at reasonable cost, and would be more suited that the older-style fans - particularly at the price-point.
🇬🇧
Tracy
10
10
The location is beautiful with long views. A £4 each way taxi ride takes you to the Plume Of Feathers pub, Neil Morrissey's one, great food there and it's just down the road from The Upper House. The building has some interesting parts. Breakfast plenty of choice. Reception greeting from Jessica (I think sorry if I've got that wrong) She organised a twin room for us, changing from a large bed. Thank-you. They serve afternoon tea. Cheery chamber maid, liked her too. All the staff are lovely. The resident cat is a good mouser watched it catch one on the lawn. Only one room allowed at a time in the lift. Covid precautions and reminders made us feel safe. Easy free plentiful parking.
Upper room in the house 'Bluebell' little flakes of plaster fell from the ceiling and covered my coat, a quick shake and a move of the suitcase all ok. Unfortunately my bed was so uncomfortable to sleep on I had little sleep the first night however husband swopped with me he managed on it so all ok. They have a good menu however it wasn't what we were after on this trip, sadly I didn't get time to try the afternoon tea.
Attractions
Alton Towers
11.8miHaddon Hall
27.5miDrayton Manor
29.2miChatsworth House
30.2miAttractions
Alton Towers
11.8miHaddon Hall
27.5miDrayton Manor
29.2miChatsworth House
30.2miAirports
Manchester Airport
29.1miEast Midlands Airport
35.4miBirmingham Airport
37.7miLiverpool Airport
39.6miRobin Hood Airport Doncaster Sheffield
60.7miCuisines
BritishFree parking
Pet Friendly
Free wifi
24-hour front desk
Non-smoking rooms
Bar
Garden view
Elevator
Room service
Restaurant
Picnic area
Terrace
Garden
Balcony
Upper floors accessible by elevator
Free toiletries
Bathtub
Private Bathroom
Parking On Site
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Activities
Golf course
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Kids' meals
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
General
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Picnic area
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Fan
Sofa bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
View
Garden view
From
$102Check-in
From 15:00
Until 23:00
Check-out
From 07:00
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 2 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
5+ years
Extra bed upon request
$31 per person per day
The price in GBP has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Visa,
American Express,
Mastercard,
Maestro
This property does not accept cash.
What are the check-in and check-out times at The Upper House?
Should you choose to stay at The Upper House, the doors are open for check-in between 03:00 PM and 11:00 PM. Kindly check out by 11:00 AM.
Is there parking at The Upper House?
Yes, The Upper House provides free on-site parking for its guests. The parking available is public parking, and no prior reservation is required.
What are the rates at The Upper House?
The base rate at The Upper House is approximately $102. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.
What types of rooms does The Upper House offer?
The Upper House hotel offers a variety of room types including Double Rooms with or without a balcony, Executive Double Rooms, a Triple Room with Shower, Executive Double or Twin Rooms, Double or Twin Rooms for single occupancy, and Small Double Rooms for single occupancy. None of the rooms allow smoking. The room sizes range from 86 sqft to 215 sqft. The occupancy ranges from 1 adult with no children to 3 adults with 2 children. The beds available include Queen size, King size, Twin beds, and a Sofa Bed.
How can guests spend their time at The Upper House?
At The Upper House, guests can enjoy a range of leisure amenities during their stay. They can spend their time playing golf at the hotel's golf course, which is available for their entertainment. For those looking to unwind and relax, there is a bar on-site where they can enjoy some drinks and socialize with other guests. Furthermore, the hotel features British cuisine, allowing guests to indulge in delicious meals without having to leave the premises.
Please note that additional amenities and restaurants are not provided in the data, therefore it is not possible to mention them in the answer.
Does The Upper House feature its own restaurants?
Yes, The Upper House has a restaurant on site.
Does The Upper House accept credit cards and cash payments?
No, The Upper House does not accept cash payments. However, they do accept credit cards such as Visa, American Express, Mastercard, and Maestro.
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