Crowne Plaza Antalya, an IHG Hotel

Very friendly in the hotel and excellent service at the pool for drinks - no charge for bottled water and they regularly brought chilled wet face towels to keep you cool. Room cleaned daily and an abundance of toiletries including disposable razor and cream, toothpaste and brush, slippers, bottles of water daily. The spa was reasonably priced and my wife visited on several occasions when I waited at the internal pool. Both restaurants were good and reasonably priced. Concierge was great and would get a taxi for you within seconds.

Not a criticism per say but it is very quiet and the bar lacked atmosphere which we were OK with until it got a bit boring. Nice local restaurants of which Food in Box was our favourite.

I really enjoyed our stay, love the location and friendly staff. I would like to say a personal thank you to Receptionist Erhan and Mehmet who looked after us, then our own lively and lovely Battal. During our breakfast and dinner Ali and Songul looked after us and they both are very hard working and asset to your hotel. Would love to stay when we visit again Thank you again

The air-conditioning of our room wasn't working and even though they have told us it's been fixed but ot wasn't and couldn't sleep whole night, but next day they have given us better room when we complaind. Every five star hotel offered you fresh omlet of your choice which normally they make it on the spot but it wasn't available at this hotel. Next important thing they should polish or upgrade their furniture but I understand because due to covid our tourism industry suffered a lot but hopefully soon they'll manage to change it

I stayed at the hotel for 7 days with my two 9 year olds and we had a wonderful time. The staff went above and beyond to be friendly and helpful and out of the 30 or so staff members I saw on my stay all but one were extremely welcoming and cheerful. The hotel is great quality with beautiful interior, very clean and the beds are very comfortable. The pool is great as is the fairly empty beach that you can access via the beach tunnel at the hotel. Everything was within walking distance for us (beach, water park, cable cars, aktur theme park) and with the service and spa it definitely feels like a 5 * hotel. The breakfast was of a good standard and we ate there everyday of our stay. Thanks for the great hospitality I would definitely recommend for a family.

nothing

-Hotel Hotel looks so luxury and is beautiful. -Location of the hotel was good ( not far from Kunektepe teleferik, Migros AVM, Aqualand, Aquapark and Kaleici). By the way, because taxi pricess are high I mostly used the public transport which was much cheaper ( 1 trip= 8 Tl). You can make a transport card near Sealife hotel, there is a Atm where you can buy the card. I used google maps with my transport card for orientation. -Staffs were friendly and always smiling. They constantly want to help and search alternatives. Especially thank you for Mehmet, Esma, Erhan, and all. - breakfast was nice, clean and fresh, as it should actually. -Hygiene: Personally nothing disturbed me about hygiene. Staffs wear masks and gloves in the dining room. My room was also clean. That's it, if you want some peace and want to discover the city I could recommand this hotel.

The director of dinning room ( mehmet I guess?) was too much strict to staffs and I didn't like the way he talked to staff. I know Turkish so I could understand what he was saying and the way he said. He could be a bit more kind.

Amazing sea view room with balcony with the most gorgeous sea view, pool view & mountain view & a breathtaking sunrise almost every day. Breakfast has a excellent variety for everyone, the rooms are extremely comfortable & well serviced. We expected nothing less from this 5 star hotel with convenient walking access to beach via underground tunnel directly from pool area of hotel. 24/7 room service for pizza, wine, burgers is always useful when you return from a full day of touring. The area around the hotel is very festive & full of locals & tourists having a good time, day & night. Extremely safe all hours of day & night & even though hotel has BIG sign that no food & drink is allowed from the outside, we definitely managed to bring in our leftover food & snacks from nearby restaurants & a couple bottles of wine from a local store so that was very pleasant that there no security guards inspecting bags as I've heard from previous guests. We definitely supported the hotel bar & restaurant but also didn't abuse the rule of bringing in too much food & drinks in. The hotel is quite big with an indoor heated pool gym for guys in the basement & massive outdoor pool. What we enjoyed most about hotel & is not really promoted properly is the amazing sunset view you get from the balcony of the fine dining restaurant on the 10th floor. Such amazing views of the ocean, beachfront, mountains, city, etc, I would honestly advertise this feature more as there is plenty of revenue to be made by the restaurant & bar on 10th floor & if I had a say, I would rename that section to Sunset Terrance or Bar, probably the best view of sunset in Antalya we've come across :-) Finally, whilst we are on vacation, we always make friends with the waiters, reception, tour guides, chefs, bar staff, cleaners, etc.

Not much we didn't like, it would be nice to engage staff in English so that we can thank them better & maybe tip them but when language is a barrier, we not sure if we are being complimentary or offensive so decided to keep communication down to a minimum & dealt mainly with hotel reception, restaurant & bar staff.

Customer service and hospitality was absolutely brilliant

I didn't like that they are muslim and serve alcohol. Alcohol is prohibited.

Fab pool and tunnel under the road to beach. Easy parking. Very nice vibe all around with many locals and holidaymakers on the promenade and beach til late at night and lost of music. Room large with balconies and good aircon. Staff very helpful.

Food in roof top restaurants wasn't great even though service was very good. There was a ban on food and drink being brought into hotel and whilst I can understand it for hot or smelly takeaways, I think banning water and soft drinks is totally unacceptable (and had I known it I wouldn't have booked on principle).

very beautiful hotel, big variety of breakfast food and sitting outside big outdoor pool with service and tunnel directly to beach amazing spa with turkish bath, sauna, steam bath, russian banya amazing tortellini as room service on first day, very good massages, rooftop restaurant with amazing view to beach and mountains with good meal pianist playing in lobby bar for some time, very helpful staff

big difference in chefs, first night room service meal been amazing, next day was good taste for same meal but far from previous night

We liked the cleaner who cleaned room 205 - she was very friendly and we became friends - we did a big goodbye. We liked Mr Mehmet - he served us at dinner time and also his colleague. We also made friends with a very nice concierge We loved the honey and nuts Great steam room - very refreshing

However - in the steam room there was hot water dripping onto our skin which hurt. We would have preferred it if there was fresh omelets made in front of you We would recommend to downsize the cheeseburger on the menu it was bigger than my face.

Staff members are friendly and always to try to be helpful. Room is clean and comfortable. However, not noise-proof. I could hear the next door room. Breakfast is excellent with a variety of choice. Outdoor swimming pool is very nice with a view over the sea. It serves all, including those with small children. Lady-only spa on the 10th floor is great with a calm ambience as well as a stunning view over the beach and mountains. Beach - it is good to have a tunnel connected to the beach. It could be good if the hotel rent a parasol or sunbed to use at the beach, even with charges.

The desk chairs with wheels in the room should be replaced. They do not fit in the room (they make the room ugly) and, more importantly, they could be dangerous - not stable. The fine dining restaurant needs a lot of improvement. Even the humble price and friendly service cannot justify the quality of food served in the restaurant - the food is just tasteless. The hotel may wish to look into the reviews of the restaurant to find ways to improve.