Hotel City Locarno

Good hotel very near to the center of the city. Room is big enough and clean. In the room there is a coffee machine, that is very comfortable. In period when we were in the hotel, there were even some added services for the guests like a card of Locarno, that gives discounts for the museums and public transport. When we were doing check-out, we received the discount for the hotel of the chain and even the small tasty gift for the Christmas! So, the service of the hotel for me is on the high level.

A breakfast with not so big choice of food

From the warm greeting upon arrival, we knew were in a great hotel. We requested a view of the park and got it. The room was spacious and had a nice little terrace. The room had a Nespresso maker, and an ample supply of coffee pods, teas, etc and we got two complimentary bottles of water per day. While the bathroom wasn't huge, the shower was great. Perfect location, between the Embarcadero and the Piazza Grande. Only a ten-minute walk to the train station. Decor was stylish. The best part? Every time we needed some extra help from the reception desk, the very-well trained staff gave it gladly.

Nothing

The hotel has a great location. Rooms are comfortable and everything is very VERY clean! Wc and shower all new and super clean and the size is good enough. Tv is big, internet connection is very fast. Breakfast is fantastic, different options and tasty bread and good coffee.

The mattress is a bit too hard. Everything else is perfect. I would like to go to this hotel again if I visit Locarno another time.

Lovely coming back to Hotel City Locarno after a few years. Nicely located hotel, with friendly staff and wonderful restaurant Per Bacco attached to the same building. A short but sweet overnight stay.

Depending on the room assigned (the rooms facing the parking lot), some of the balconies offer a view of other guests' balconies, which essentially means little to no privacy when you're sitting outside.

Everyone from the staff was very friendly, nice and helpful from the reception to the restaurant. The lady in the restaurant at the breakfast was very friendly and nice taking the time and patience to explain to my friend and myself how the coffee machine works. The room was clean and bed comfortable. Location is great, very central: 1-2 minutes walk to the lake, 3 min to Piazza Grande, 5-7 min to the train station.

There is no shelf inside the shower to put my soap and shampoo (I always carry mine), so I had to put it on the floor which is inconvenient but it is a common problem in many hotels. If you use hotel provided soap & shampoo bottle is available there, then no issue.

Simple, no frills hotel in a convenient location in the city centre. Walking distance to the main station and restaurants. They own two restaurants as well, for which you get a small discount. The room was SUPER clean. Big compliments to the housekeeper, we would hire her to clean our house!

Nothing

The staff was very welcoming, the breakfast was decent. There was a small Panetone as a welcome gift in the room when I arrived, and they gave me 2 bottles of local christmas beer as a goodbye gift, which I really wasn't expecting!

The ventilation in the room is quite noisy and annoying during the night (maybe there is a way to turn it off but i didn't figure it out), the walls between bedrooms are quite thin so you can hear everything.

The location of the hotel is perfect - only 400m from the train station. Rooms are nice and clean - nothing fancy but functional. I appreciated the small gift in the room (a tiny Panettone). Breakfast is "only" continental yet with a broad choice incl. fresh fruit salad (boiled eggs available on request), and there are four large Nespresso machines which even make (very enjoyable) Cappuccino!

Cannot think of anything

Great location. Close to lake waterfront and the old town. Offered a discount at the adjacent restaurant and made reservations for us. The restaurant was packed but we had a nice table by the window.

No complaints.

Super-nice staff - outgoing and helpful. Comfortable beds. Great location - close to the center, to the train station. Good breakfast - it’s got even a real fruit salad without sugar. Nice discount to a good restaurant downstairs and to to an awesome spa, Therma Salini, that’s within a walking distance.

No shelf in a shower. Ventilation is weak and noisy, even in “modern rooms”.