Shilla Stay Dongtan

It's a great location next to the park (nature) with a great view of the sunrise in the morning, and you've got the city on the other side. The room had a good decent sized bathroom and a good friendly room service. The breakfast buffet was also of a high quality.

The shower didn't have a place to put things. The toilet made a noise filling up, and I didn't feel a positive welcome at breakfast. After paying, I wasn't shown to a table and for a moment I didn't know where to go. In most other hotels guests are shown to a table and asked if they would like coffee. Everything about the breakfast, was excellent and 5 stars in my opinion,, so why not have 5 star customer services? Just some friendly feedback to improve the quality further.

Good location for my business

The way they charge for laundry is quite „innovative„. E.g. I hand in cotton shirts (I don’t wear anything else and their labels clearly state them to be cotton), but they charge for silk shirts. Which is >50% more expensive. I don’t have the time or nerve to argue with the hotel over something like that. But they always do it. I‘ve been staying there >15 times and every time the same.

It is very convenient to move around with public transportation. So many restaurants with all types of food are in working distance, with widely variety of authentic food. The room setup is comfortable. High floors are with great view. Room card access control both the room entrance and the operation of elevation. There are also grocery stores within 200 ~ 300 feet.

The breakfast is a little pricey. It would be great if the room can be equipped with a microwave.

Breakfast buffet really good as is dinner and lunch buffet huge spread of different things huge selection of every type of Korean food .Rooms are cosy warm nice shower plenty of shower gel and body lotion lots of easy access to bars restaurants nearby very safe area no problems in night time walking near hotel easy get taxis with Uber or kacau app just translate address in Google translate in Korean

We loved the room, the breakfast buffet (espcially our toddler). Close to resturant. Great spacious lobby.

The towels, they're bit old. (Although clean but visibly kinda worn out). It great there was a laundry room. But it was bit hard when they were always being in use.

Everything as expected. Have been coming to this place for years and stayed there very often.

As usual, the A/C did not work. Room was super hot, totally overheated. But I have given up complaining about it. They simply don't listen.

The facilities are excellent and the room is very tidy. The new male staff who is on training are very helpful. As well the young ladies at the reception.

The lift for some reason we’re closing quickly that I have to run inside the elevator in able not to get caught by the door. But overall our stay was great and satisfying.

The hotel location is very convenient for me to live, to have dinner , to outside sightseeing. And hotel staffs are very nice, room is clean and no smoking.

Maybe need more choice for breakfast.

Facility and personal high professional

The invoice..., I have made the reservation in booking.com and for that no invoice to my company or to me, after requesting the invoice for 3 times I decide to stop, I will take the cost of this business travel but I will make everything in my company to not reserve here anymore.

I always try to book this hotel when travelling to Korea because of: Perfect bus connection with the airport Hotel quality facilities around (restaurant, flair) Perfect location and connection to my working place