Victoria Hotel a NuVe Group Collection

I liked the free mini bar in the room the guy whose on duty in the reception for morning shift is very nice. He upgraded me from queen-size bed to kingsize bed plus he is very approachable sorry i forgot the name. and the Filipino guy housekeeping as well is very helpful and approachable. The area of the hotel is very nice … everything you need is nearby the hotel. 7/11 just in the bottom of the hotel

-Their was a housekeeping lady whose morning shift was very rude when i asked for a water bottle she’s like “You go there … your room is not my area of responsibility” very unrespectful. - I wish checked In time is a bit earlier.

Very the near Bras Basah MRT. There's a hawker center nearby

the mattress was very firm. if you like staying in hotels with soft mattresses then this is not for you.

The location was great. If you go out the back door, the MRT station is literally a 2 minute walk away, around the corner. Just swipe your bank card at the barrier when you enter and again when you leave. My bank statement currently shows each journey costing £0.06, but we’ll see… We were newbies to Singapore - we were amazed by the number of food courts available everywhere. They aren’t obvious from the street but you quickly get to realise that within just about every building complex, there are hundreds of shops and eateries. We particularly liked the craft beer place (Almost Famous) in Chijmes - the arcade complex on the right and across the Main Street as you go out the front of the hotel. The 7/11 next door was handy.

There was a cafe attached to the ground floor, but they didn’t have any vegetarian options, so we had to go elsewhere for breakfast. Not a big problem.

The room was as shown in the photos. No problem with anything. We stayed in the 2nd floor. There was a window facing the road but no disturbance from any sort of noise. There is a bus stand nearby and the Bras Basah MRT station nearby. Staff were helpful whenever we needed. They also provided an electronic iron and a small iron board which we used during our stay. For Asian travelers, there is a hand shower in the bathroom though it is not shown in the photos. The mini bar and the items were replenished daily as described. There is also a coin laundry (washer+dryer) in the ground floor. It costs SGD 8 (New SGD 1 coins only) for each. They run for 30 mins each. It was really helpful. There is also a 7 eleven next to the hotel, if you want to grab a quick drink or snack. They also have their pre-made foods which you can microwave and eat. Overall, we were delighted with the room and facilities.

There was nothing to dislike about the hotel.

I appreciated the early check in, the customer service was absolutely spot on! I felt the room exactly matches the photos and also the expectations are very clearly stated on their Booking page. I really must commend Joel Santiago, as he went out of his way to really assist me with all needs. Overall, very much enjoyed my stay and my only regret is having to leave! Fantastic, central location, with great value and excellent free minibar!!!

Honestly, I cannot complain! :)

Location: near to bugis and walking distance to 2 different MRT stations Mini bar: great that refurbished the snacks and drinks daily Security: only guest with key card can access to the hotel lift Staff: very kind

1. A little costly as no breakfast provides 2. Room was dusty every corner, found spider 3. Bed was hard, good that they provides 4 pillows 4. Smart TV remote control seem not function sometimes 5. Air conditioner very noisy

Location was fantastic, food, amenities, shopping, public transportation. And a Nespresso definitely made the difference as I don't think even the 4 stars may have those.

Excellent location. Very central and close to many train stations. Room I stayed in was clean and spacious. staff was very friendly and helpful. Highly recommend.

The staff, the location, easy transit options (2x MRT and many buses), restaurant on location, 7-11 next door. The beds are comfy and the rooms are clear. Floor 6 has a bad smell, but the rest of the floors were fine - I stayed on 3, 4, 5 and 6 over the course of my stay.

A smell on 6th Floor. The Property owner is actually very nasty

All over every thing was good but time of check in is very odd 3pm and checkout at 11 to 12am which is not even 20 hours. And if you will request them for early checkin they will charge you 150 rm which is too much for few hours

Checkin time and charges for early checkin