Van der Valk Hotel Leiden

security clean room staff amazing views available space for parking

breakfast

The restaurant was top-notch. Breakfast was amazing. The hotel staff were friendly and accommodating. Room was large, clean and comfortable!

Bathroom was a bit dated, but fully functional! The restaurant staff was unexperienced, slow in service, they did not come to our table very often. We ate dinner in the restaurant twice and twice we had this service. The double bed had single sheets which my partner and I did not like.

Location

Layout of bathroom - shower cabin was very small

The patio is quite nice beside the canal, watching the boats while you have a meal is quite nice. The historic properties of the structure were integrated quite well into a modern twist. The food was very good, the bar was reasonable, the staff were very friendly and helpful (I forgot my travel adapter and they had a spare one they let me use).

The gym was too small, and very limited equipment. The weather was good so I had the option of going for a run in the surrounding neighborhood (lots of cycling so I'm assuming its safe) but could not (time challenges)

location food

two single beds pushed together instead of a double

Room was spacious Comfortable bed Shower could be bigger but overall bathroom is big enough Helpful staff Has a beautiful resto Breakfast is good.

For cleaning, most of the days they only tucked in the beddings, removed trash. And no proper cleaning on some occasion for example the used towel in the bathroom was left how it was. There were hairs in the tub though it was not used.

Our Room was perfect. Very clean. Bed really comfortable. Good sized en-suite. The Bar was really lovely having a very calm atmosphere, and the young man who looked after us in there was extremely polite, friendly and very helpful.

The only thing against the Hotel was the location. It is a bit out of town, and there really isn't anything to do around the immediate area. It is a 10 minute bus ride from Leiden Central, with buses running every half hour (No 43).

All went extremely well. Receptionist on arrival not very helpful but next day young lady was superb advising us on bus travel and where to make for in city. Breakfast was excellent and dinner very good. Waiting staff very attentive and helpful. Riverside location above expectations. All in all a big Thank You.

A little smile from 1st receptionist and a little more assistance. Small lift out of order for two days.

Room was spacious, the buffet breakfast area was nice, bike rental option was also great. The bus is very accessible, across the street from the hotel and takes you straight to Leiden Center.

It’s far from the center if you do not have a car. As someone who had meetings in Leiden center it was a bit of a hassle. But the room size and comfort made up for it.

Excellent hotel, provided transport to the Corpus conference centre. No 43 bus brings you directly to the lovely charming town of Leiden. Staff very helpful and welcoming. Room very comfortable, really spacious,well equipped. Dinner lovely,staff very attentive. Couldn't fault. Would use again. Would recommend.

Nothing.