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8.1

140 reviews

Iberostar Quetzal

Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar, Playa del Carmen, 77710, Mexico

Reservations:

+1-833-728-2041
8.1

140 reviews

Choose dates to view prices

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Iberostar Quetzal
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From

$309

Call for great rates

+1-833-728-2041

Spa/Wellness packages

Free parking

Pet Friendly

Beachfront

Outdoor swimming pool

Free wifi

Water sports facilities on site

Steam room

Iberostar Quetzal

Welcome to the Iberostar Quetzal, a 5-star resort located in Playa del Carmen, Mexico. With its beachfront location and just a 1.9mi distance from the city center, this resort offers the perfect blend of relaxation and convenience. Starting at just $309, guests can enjoy a luxurious stay in this tropical paradise.

The Iberostar Quetzal boasts a range of amenities to ensure a memorable stay. From the outdoor swimming pool and water sports facilities to the spa and fitness center, there is something for everyone. Families will appreciate the kids' club and evening entertainment, while those seeking relaxation can indulge in the steam room, sauna, or hot tub. With non-smoking rooms, free Wi-Fi, and a 24-hour front desk, convenience is a top priority.

Guests rave about their experiences at the Iberostar Quetzal, with over 140 reviews praising the resort's beachfront location, friendly staff, and luxurious facilities. So whether you're looking to unwind on the pristine beaches of Playa del Carmen or explore the vibrant city center, the Iberostar Quetzal is the perfect choice for your next getaway.

You'll never have a dull moment at the Iberostar Quetzal with its range of exciting amenities. The resort features a stunning outdoor pool, perfect for a refreshing dip or lounging in the sun. Whether you're looking to relax or have fun with the family, the pool offers a shallow end suitable for all ages. It's a great spot to soak up the tropical atmosphere and enjoy the beautiful surroundings.

When it comes to dining options, the Iberostar Quetzal has you covered with its array of on-site restaurants. Indulge in the flavors of Mexico at Restaurante Mexicano Uxmal or La Hacienda, where you can savor delicious Mexican cuisine and juicy steaks. If you're in the mood for something different, try the Italian specialties at La Gondola or the Japanese delicacies at Restaurante Japones Bonsai. For a taste of the Mediterranean, head to Restaurante Mare Nostrum, or enjoy a variety of international dishes at Restaurante Buffet. With a diverse range of cuisines to choose from, you're sure to find something to satisfy your taste buds.

To make your stay as convenient as possible, the Iberostar Quetzal accepts various forms of payment including cash, Visa, Mastercard, and American Express. You can easily settle your bills without any hassle, allowing you to focus on enjoying your vacation.

With its luxurious amenities, diverse dining options, and convenient payment options, the Iberostar Quetzal offers an unforgettable experience that caters to every traveler's needs. Whether you spend your days by the pool, indulging in delicious cuisine, or exploring the vibrant city center, this resort is the perfect choice for a getaway filled with relaxation and adventure.

Closest airports

Cozumel International Airport

12mi

Cancún International Airport

33mi

Most popular amenities

Spa/Wellness packages

Free parking

Pet Friendly

Beachfront

Outdoor swimming pool

Free wifi

Water sports facilities on site

Steam room

Beach

Kids' club

Air conditioning

Hot tub

Tennis court

24-hour front desk

Ocean view

Non-smoking rooms

Bar

Fitness center

Garden view

Restaurant

Garden

Bathtub

Free toiletries

Balcony

Private Bathroom

Parking On Site

Rooms

Standard (1 Adult + 1 Child)

1 Queen Size Bed

1 King Size Bed

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

Experience ultimate comfort and relaxation in our spacious Standard Family room with a hot tub, private balcony, and garden view. Enjoy a peaceful getaway with your loved ones as you indulge in the modern amenities and cozy ambiance of this room.

Double Near Pool Superior (2 Adults + 2 Children)

2 Double Beds

375 sqft

Hot tub

Private Bathroom

Balcony

Minibar

+

Enjoy the perfect family getaway in our spacious Double Near Pool Superior room, with over 370 sqft of stylish comfort for 2 adults and 2 children. Relax in the hot tub on your private balcony and take in the stunning pool view, or unwind and watch your favorite shows on the flat-screen TV. With thoughtful amenities such as a minibar, coffee machine, and air conditioning, your stay is sure to be a memorable one.

Ocean Front Junior Suite (1 adult + 3 children)

1 Queen Size Bed

1 King Size Bed

375 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

+

x3

Experience the beauty of the ocean from the comfort of your private balcony in our Ocean Front Junior Suite, perfect for families. This spacious suite offers stunning ocean views, a luxurious hot tub, and modern amenities such as a flat-screen TV, minibar, and coffee machine.

Standard (3 Adults)

1 Queen Size Bed

1 King Size Bed

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x3

Indulge in luxury and relaxation in our spacious Standard Triple room, featuring a hot tub, balcony, and garden view. With a queen size and king size bed, this room comfortably accommodates three adults for a truly unforgettable stay.

Double Near Pool (2 Adults + 1 Child)

2 Double Beds

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

Relax and unwind in our spacious Double Room, just steps away from the pool. Enjoy the comforts of a private balcony with a garden view, a hot tub for ultimate relaxation, and modern amenities such as a flat-screen TV, minibar, and coffee machine. Perfect for 2 adults and 1 child, our Double Room is the ideal choice for your next getaway.

Ocean Front Junior Suite (1 adult + 1 child)

1 Queen Size Bed

1 King Size Bed

375 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

+

Experience the breathtaking ocean view from your private balcony in our Ocean Front Junior Suite, while enjoying the luxuries of a hot tub/Jacuzzi, a spacious living area, and a comfortable queen size and king size bed. Perfect for parents and one child, this suite guarantees a relaxing and memorable stay.

Ocean Front Junior Suite (2 adults + 1 child)

1 King Size Bed

375 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

+

Indulge in a relaxing getaway with our spacious Ocean Front Junior Suite. Enjoy breathtaking ocean views from the private balcony, unwind in the hot tub, and experience ultimate comfort and luxury with a plush King size bed and a range of upscale amenities.

Ocean Front Junior Suite (3 adults)

1 Queen Size Bed

1 King Size Bed

375 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

x3

Indulge in luxury with our Ocean Front Junior Suite, boasting breathtaking ocean views from your private balcony, and unwind in the hot tub/Jacuzzi after a day exploring the beautiful surroundings. Enjoy the convenience of a coffee machine and minibar, and relax in front of the flat-screen TV before sinking into the comfort of your Queen or King size bed.

Double Near Pool (3 Adults)

2 Double Beds

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x3

Relax in our spacious Double Room near the pool, designed to accommodate up to 3 adults. Enjoy a hot tub soak on your private balcony while gazing at the lush garden view, or unwind with a movie on the flat-screen TV after a fun-filled day.

Double Near Pool (3 Adults + 1 Child)

2 Double Beds

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x3

+

Experience ultimate relaxation and comfort in our spacious Double Room near the pool. With a private balcony and stunning garden views, this room features a hot tub/Jacuzzi, a minibar, a coffee machine, and a flat-screen TV, ensuring a memorable stay.

Ocean Front Junior Suite (2 adults)

1 Queen Size Bed

1 King Size Bed

375 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

Experience the ultimate relaxation in our Ocean Front Junior Suite. Enjoy stunning ocean views from your private balcony, unwind in the hot tub, and indulge in the luxurious amenities provided for a memorable stay.

Double Near Pool (1 Adult + 2 Children)

2 Double Beds

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

Experience ultimate relaxation in our spacious Double Near Pool room, featuring 377 sqft of pure bliss. Enjoy a private balcony with garden and pool views, indulge in a soothing hot tub, and unwind with luxury amenities such as a minibar, coffee machine, and flat-screen TV. Perfect for one adult and two children.

Double Near Pool Superior (1 Adult + 2 Children) - single occupancy

2 Double Beds

375 sqft

Hot tub

Private Bathroom

Balcony

Minibar

+

Indulge in a spacious 377 sqft Double Near Pool Superior room, perfect for 1 adult and 2 children. Relax on the balcony, enjoy a soak in the hot tub, and unwind with a pool view.

Junior Suite (2 Adults + 1 Child)

1 Sofa Bed

1 Queen Size Bed

410 sqft

Hot tub

Private Bathroom

Balcony

Minibar

Indulge in the comfort of our Junior Suite, a spacious 409 sqft retreat, featuring a hot tub/Jacuzzi, private balcony, and luxurious amenities like a flat-screen TV, coffee machine, and minibar. Ideal for 2 adults and 1 child, this suite offers a queen size bed and a sofa bed for a truly relaxing stay.

Double Near Pool Superior (2 Adults)

2 Twin Beds

375 sqft

Hot tub

Private Bathroom

Balcony

Minibar

Experience ultimate relaxation in our Double Near Pool Superior room, offering a spacious 377 sqft of pure comfort. Unwind in the hot tub on your private balcony, or enjoy a refreshing dip in the pool while taking in the scenic pool view. With a minibar, coffee machine, and flat-screen TV at your disposal, every convenience is right at your fingertips.

Double Near Pool Superior (4 Adults)

2 Double Beds

375 sqft

Hot tub

Private Bathroom

Balcony

Minibar

x4

Indulge in our Double Near Pool Superior room, spacious at 377 sqft, with a balcony offering a pool view. Relax in the hot tub, unwind in the private bathroom, and enjoy a restful night's sleep on our two double beds.

Double Near Pool (1 Adult)

1 Twin Bed

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

Relax and unwind in our cozy Double Room near the pool. Enjoy a private balcony with garden views, a comforting hot tub, and modern amenities such as a minibar and a flat-screen TV, providing you with the perfect retreat for your stay.

Double Near Pool Superior (2 Adults + 1 Child)

2 Double Beds

375 sqft

Hot tub

Private Bathroom

Balcony

Minibar

+

Experience the ultimate comfort and relaxation in our Double Near Pool Superior room, perfect for 2 adults and 1 child. With a spacious size of 377 sqft, you can indulge in luxury amenities such as a hot tub/Jacuzzi, private bathroom, balcony, minibar, and more. Wake up to stunning pool views and enjoy an array of convenient features including a coffee machine, flat-screen TV, air conditioning, and free toiletries.

Double Near Pool (4 Adults)

2 Double Beds

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x4

Enjoy a spacious double room near the pool, perfect for families or groups of friends with its 2 double beds and accommodating up to 4 adults. Take in the beautiful garden and pool views from your private balcony, and indulge in the luxury of a hot tub/Jacuzzi.

Double Near Pool Superior (1 Adult + 1 Child) - single occupancy

2 Twin Beds

375 sqft

Hot tub

Private Bathroom

Balcony

Minibar

+

Indulge in a spacious and stylish Double Near Pool Superior room, perfect for a solo adult and child, with its 377 sqft of comfortable space and a balcony overlooking the pool. Enjoy a relaxing soak in the hot tub/jacuzzi or unwind in your private bathroom, equipped with all the necessities and modern amenities, including a minibar, coffee machine, and a flat-screen TV.

Junior Suite (4 Adults)

1 Sofa Bed

1 Queen Size Bed

410 sqft

Hot tub

Private Bathroom

Balcony

Minibar

x3

Relax and unwind in our spacious Junior Suite, featuring a private balcony, hot tub, and luxurious queen-size bed. With modern amenities such as a minibar, coffee machine, and flat-screen TV, this suite is the perfect choice for a memorable stay.

Ocean Front Junior Suite (1 adult)

1 Queen Size Bed

1 King Size Bed

375 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

Experience oceanfront luxury in our spacious 377 sqft Single Ocean Front Junior Suite, featuring a Queen size bed, private balcony with stunning ocean views, a hot tub for ultimate relaxation, and top-notch amenities like a coffee machine and flat-screen TV.

Junior Suite (2 Adults + 2 Children)

1 Sofa Bed

1 Queen Size Bed

410 sqft

Hot tub

Private Bathroom

Balcony

Minibar

Indulge in luxury in our spacious Junior Suite, featuring a hot tub, private balcony, and a comfortable queen size bed. Enjoy a relaxing stay with a range of amenities including a coffee machine, flat-screen TV, and air conditioning.

Ocean Front Junior Suite (2 adults + 2 children)

1 Queen Size Bed

1 King Size Bed

375 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

+

Experience the ultimate family getaway in our spacious Ocean Front Junior Suite, featuring breathtaking ocean views, a relaxing hot tub, and a private balcony. With a queen size bed for the adults and a king size bed for the children, you'll have all the comforts you need for a memorable stay by the sea.

Double Near Pool Superior (1 Adult + 3 Children) - single occupancy

2 Double Beds

375 sqft

Hot tub

Private Bathroom

Balcony

Minibar

+

x3

Indulge in a spacious and comfortable Double Room with 377 sqft of space, perfect for solo travelers with up to 3 children. Enjoy the luxury of a private bathroom, balcony, and access to a hot tub, all while enjoying pool views from the comfort of your room.

Junior Suite (3 Adults + 1 Child)

1 Queen Size Bed

1 Sofa Bed

410 sqft

Hot tub

Private Bathroom

Balcony

Minibar

x3

Indulge in comfort and luxury in our spacious Junior Suite featuring a hot tub, private balcony, and a plush queen-size bed. Enjoy modern amenities such as a minibar, coffee machine, and flat-screen TV, making your stay an unforgettable experience.

Double Near Pool (1 adult + 3 children)

2 Double Beds

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

x3

Indulge in relaxation and fun with a spacious double room near the pool, perfect for 1 adult and 3 children. Enjoy a private bathroom, balcony, and a range of premium amenities including a hot tub, minibar, and flat-screen TV, ensuring an unforgettable stay.

Standard (2 Adults)

1 Queen Size Bed

1 King Size Bed

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

Indulge in a spacious standard room designed for a memorable couple's retreat. Relax in a private hot tub with garden views, enjoy the luxury of a king size bed, and savor amenities like a balcony, minibar, and coffee machine.

Standard (1 Adult + 3 Children)

1 Queen Size Bed

1 King Size Bed

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

x3

Our spacious Standard Family room is perfect for one adult and up to three children, with a comfortable Queen size and King size bed, along with a hot tub and a balcony offering a stunning garden view. Enjoy the added convenience of a private bathroom, minibar, coffee machine, and flat-screen TV.

Standard (4 Adults)

1 Queen Size Bed

1 King Size Bed

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x4

Escape to our spacious Standard room, perfect for families or friends traveling together. Relax in the hot tub on your private balcony while enjoying the stunning garden view. Enjoy the comfort of a Queen and King size bed, and indulge in the premium amenities including a minibar, coffee machine, and flat-screen TV.

Standard (1 Adult)

1 Queen Size Bed

1 King Size Bed

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

Experience comfort and relaxation in our spacious 377 sqft Standard Single Room, featuring a Queen and King size bed. Enjoy the serene garden view from your private balcony, unwind in the hot tub, and indulge in convenient amenities such as a minibar and flat-screen TV.

Double Near Pool (2 Adults + 2 Children)

2 Double Beds

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

Experience ultimate relaxation in our Double Near Pool room, featuring a private jacuzzi, balcony with garden view, and a spacious 377 sqft of modern comfort. With two double beds, a minibar, and a flat-screen TV, it's perfect for 2 adults and 2 children.

Double Near Pool Superior (3 Adults)

2 Double Beds

375 sqft

Hot tub

Private Bathroom

Balcony

Minibar

x3

Relax and unwind in our Double Near Pool Superior room, featuring a spacious 377 sqft design with a private balcony and stunning pool view. Enjoy the luxurious amenities including a hot tub, minibar, and coffee machine for the perfect retreat for up to 3 adults.

Double Near Pool Superior (3 Adults + 1 Child)

2 Double Beds

375 sqft

Hot tub

Private Bathroom

Balcony

Minibar

x3

+

Indulge in the comfort of our spacious Double Near Pool Superior room, offering 377 sqft of elegant living space. Unwind on your private balcony with a pool view, soak in the hot tub, and enjoy modern amenities such as a minibar, coffee machine, and flat-screen TV. Perfect for 3 adults and 1 child, this room guarantees a pleasurable stay.

Double Near Pool (2 Adults)

2 Twin Beds

1 Queen Size Bed

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

Experience ultimate relaxation in our spacious Double Near Pool room, featuring a hot tub/Jacuzzi, private balcony with a garden view, and a cozy sitting area. Unwind after a day of adventure with our impressive amenities such as a minibar, coffee machine, and flat-screen TV.

Double Near Pool (1 Adult + 1 Child)

2 Twin Beds

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

Stay in our spacious Double room near the pool, perfect for 1 adult and 1 child. Relax in the hot tub, enjoy the garden view from your private balcony, and indulge in the comfort and convenience of a minibar, coffee machine, and flat-screen TV.

Ocean Front Junior Suite (4 adults)

1 Queen Size Bed

1 King Size Bed

375 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

x4

Experience the breathtaking beauty of the ocean from the comfort of your own private balcony in our Ocean Front Junior Suite. Unwind in the luxurious hot tub and enjoy an array of convenient amenities, including a coffee machine and minibar, making your stay truly unforgettable.

Ocean Front Junior Suite (3 adults + 1 child)

1 Queen Size Bed

1 King Size Bed

375 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

x3

+

Experience the ultimate beachfront luxury in our Ocean Front Junior Suite, offering stunning ocean views, a relaxing hot tub, private balcony, and modern amenities such as a minibar, coffee machine, and flat-screen TV. Ideal for a family getaway, this spacious suite accommodates 3 adults and 1 child and guarantees a memorable stay by the sea.

Standard (2 Adults + 1 Child)

1 Queen Size Bed

1 King Size Bed

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

Experience comfort and luxury in our spacious 377 sqft Family Room perfect for 2 adults and 1 child, featuring a hot tub for relaxation, a private balcony with a garden view, and modern amenities like a minibar, coffee machine, and flat-screen TV. It's time to unwind and create beautiful memories with your loved ones.

Ocean Front Junior Suite (1 adult + 2 children)

1 Queen Size Bed

1 King Size Bed

375 sqft

Ocean view

Hot tub

Private Bathroom

Balcony

+

Indulge in our spacious Ocean Front Junior Suite, perfect for families with its comfortable sleeping arrangements and stunning ocean views. Relax in the hot tub, enjoy the private balcony, and unwind in the cozy sitting area - all while enjoying the convenience of amenities like a minibar, coffee machine, and flat-screen TV.

Standard (2 Adults + 2 Children)

1 Queen Size Bed

1 King Size Bed

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

Experience a comfortable family stay in our spacious Standard room, boasting a cosy sitting area, a private balcony with a garden view, and a luxurious hot tub for ultimate relaxation. Enjoy modern amenities like a flat-screen TV, air conditioning, and a mini fridge to elevate your stay.

Standard (3 adults + 1 child)

1 Queen Size Bed

1 King Size Bed

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

x3

+

Relax and unwind in our spacious Standard Family room, complete with a Hot tub/Jacuzzi and private balcony to enjoy the serene garden view. With comfortable beds, modern amenities, and free toiletries, this room is perfect for a family of 3 adults and 1 child.

Junior Suite (2 Adults)

1 Queen Size Bed

1 Sofa Bed

410 sqft

Hot tub

Private Bathroom

Balcony

Minibar

Indulge in the comfort and luxury of our spacious Junior Suite, complete with a hot tub, private balcony, and a plush queen size bed. Enjoy a relaxing getaway in our air-conditioned suite, featuring a flat-screen TV, minibar, and coffee machine for your convenience.

Double Near Pool Superior (1 Adult) - single occupancy

1 Twin Bed

375 sqft

Hot tub

Private Bathroom

Balcony

Minibar

Experience luxury and relaxation in our Double Near Pool Superior room, with 377 sqft of space and a balcony offering a stunning pool view. Enjoy amenities such as a hot tub, minibar, and flat-screen TV, creating the perfect escape for solo travelers.

Standard (1 Adult + 2 Children)

1 Queen Size Bed

1 King Size Bed

375 sqft

Hot tub

Garden view

Private Bathroom

Balcony

+

Indulge in the comfort of our spacious Standard Family room, boasting a generous 377 sqft size, a hot tub/Jacuzzi for relaxation, and a balcony with a picturesque garden view. Perfect for 1 adult and 2 children, this room also features a queen and king size bed, a minibar, a flat-screen TV, and much more to make your stay unforgettable.

Junior Suite (3 Adults)

1 Sofa Bed

1 Queen Size Bed

410 sqft

Hot tub

Private Bathroom

Balcony

Minibar

x3

Indulge in the spacious Junior Suite, featuring a Queen size bed, a sofa bed, and a private balcony. Relax in the hot tub, enjoy the modern amenities, and experience true comfort in this stylish suite.

Junior Suite (1 Adult) - single occupancy

1 Queen Size Bed

1 Sofa Bed

410 sqft

Hot tub

Private Bathroom

Balcony

Minibar

Indulge in the spaciousness of our Junior Suite, boasting 409 sqft of comfort. Relax in the private hot tub, enjoy the breathtaking balcony views, and drift off to sleep in the cozy queen size bed. Unwind with amenities like a minibar, coffee machine, and flat-screen TV, all to yourself.

Guest reviews

8.1

140 reviews

From

$309

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇨🇴

Isabela

8.2

January 2023

Wonderful beach, very good buffet and many drink options. Beautiful jungle with animals inside the property.

Some staff members were inconvenient and pushing with offering vip memberships which we were not interested at.

🇺🇸

Karen

9.1

January 2023

all the trees, water and animals! turtles, monkeys, flamingos and peacocks!! Beach was great!! Staff was the best! so friendly and great activities! Food was very good!

Bricklike walkways

🇺🇸

Loma

10

February 2023

beautiful jungle vibes and friendly environment

beds were hard needed more late night drinking activities

🇬🇧

Kevin

9.1

March 2023

We came for a family vacation and did just dad. We enjoyed the ammenuities, the kids club was great for our 4 year old son to join, they even helped him with being more comfortable in the deep pool (with floaties and under supervision). The "jungle" gardens and animals in these made for great entertainment ofr our son and a nice way of wandering from the pool to the main restaurant. The food was good and we stuck to the main buffet for dinner instead of booking A la carte dinners as the offering was quite similar and more flexible when trying to feed young kids. Offerings ranged from typical mexican dishes to suchi, pasta, seafood and freshly grilled meats and fish. The drinks were tasty, normal bottom shelf cocktails, freshly made on the spot. A premium package is available as an upgrade, but we weren't drinking that much to make it worth while.

There's a bit of pool-side lounger hogging by people claiming them in the morning and then disappearing with said loungers remaining empty for long periods. Normal thing to expect, more an issue of other guests rather than the hotel. Not sure why I took notice to it, but their pizza dough was a bit on the heavy side, either needed more yeast, longer proving or something else. It's not bad, just somehow I feel it could be made thinner or lighter.

🇪🇸

Carolina

10

February 2023

Food was outstanding in the buffets, animation and staff at the hotel were friendly and attentive. We really enjoyed our stay at Iberostar Quetzal and hope to come back in the future.

We stayed initially in a upgraded room with seaview which we loved, then we got back to our original booked room because we were not able to extend. This room was obviously not as good but we also liked it, the only bad thing of this room was the lack of sockets next to the bed and in general in the bedroom - which if you think it about positively, helps you to disconnect before sleeping - so not a big deal for us.

🇺🇸

Shere

8.2

May 2023

I liked the entry foyer, our room was decent it was a “remodeled” room. I liked the wildlife around the resort. The massage was really nice. Frank was really friendly, Maria gave the presentation, she was friendly as well.

Restaurants were not open on certain nights only four restaurants to choose from, which required reservations which was almost impossible to do. The seaweed in the beach was so gross. Upon check in the staff bombarded us to listen to a timeshare presentation. All this before we even got to the room. Air conditioning was not working properly. Ticket placed but still not better. The food choices in the buffet could have been way better. We went off the resort to get better food. Entertainment was not good. We would find ourselves turning in early. No disco.

🇮🇪

Giorgia

8.2

April 2023

great beach and pool area, snacks and drinks provided during the day and amazing quality and variety of food at the buffet for breakfast lunch and dinner. Activities are organised all through day and evening with no pressure to take part, my children loved Star camp and the foam party was great fun. Yoga on the beach at sunrise is top

Beds were on the small side and not too comfortable - but the room was spacious and clean - also really appreciated the balcony and air conditioning not shooting directly on the beds

🇭🇺

Zsuzsa

10

February 2023

- dining options (buffet, restaurants, variety) are absolutely amazing - the complete jungle style of the hotel with animals (monkeys, peacocks, flamingos, iguanas) - activities around the pool (games, music, dance, aquafit, foam party) - drinking water is provided through wall fountain - high qaulity furnitures in the common rooms (restaurants, bars, lobby)

- staff at reception could be more friendly and polite - rooms can be dark because of thick trees

🇺🇸

Tshuler

8.2

November 2022

Great time at this beautiful resort. Reserve the restaurants early. Buffet was also great. Amazing staff. Pool bar was fun. Wife loved the shows at night. Lots of amazing animals wondering around. Made eight dives. Dive staff was top notch.

Purely a diving issue. There is no pier so getting in and out of the dive boat can be treacherous depending on the sea state. Might be a law or a result of shifting sand. Very nice diving though. Make sure you sign up for the cenote (cavern) dive

🇺🇸

Nancy

9.1

May 2023

We loved the pool, beach with lots of seating and umbrellas, the staff was always friendly . The pool bar was one of our favorite spots. we loved the jungle paths with all of the wildlife, very well maintained . The fire show on the beach was amazing! The buffet was always very good, we tried 4 of the restaurants, the Japanese was our favorite.

We would have liked the entertainment to start a little earlier

🇨🇴

Isabela

8.2

January 2023

8.2

Wonderful beach, very good buffet and many drink options. Beautiful jungle with animals inside the property.

Some staff members were inconvenient and pushing with offering vip memberships which we were not interested at.

🇺🇸

Karen

9.1

January 2023

9.1

all the trees, water and animals! turtles, monkeys, flamingos and peacocks!! Beach was great!! Staff was the best! so friendly and great activities! Food was very good!

Bricklike walkways

🇺🇸

Loma

10

February 2023

10

beautiful jungle vibes and friendly environment

beds were hard needed more late night drinking activities

🇬🇧

Kevin

9.1

March 2023

9.1

We came for a family vacation and did just dad. We enjoyed the ammenuities, the kids club was great for our 4 year old son to join, they even helped him with being more comfortable in the deep pool (with floaties and under supervision). The "jungle" gardens and animals in these made for great entertainment ofr our son and a nice way of wandering from the pool to the main restaurant. The food was good and we stuck to the main buffet for dinner instead of booking A la carte dinners as the offering was quite similar and more flexible when trying to feed young kids. Offerings ranged from typical mexican dishes to suchi, pasta, seafood and freshly grilled meats and fish. The drinks were tasty, normal bottom shelf cocktails, freshly made on the spot. A premium package is available as an upgrade, but we weren't drinking that much to make it worth while.

There's a bit of pool-side lounger hogging by people claiming them in the morning and then disappearing with said loungers remaining empty for long periods. Normal thing to expect, more an issue of other guests rather than the hotel. Not sure why I took notice to it, but their pizza dough was a bit on the heavy side, either needed more yeast, longer proving or something else. It's not bad, just somehow I feel it could be made thinner or lighter.

🇪🇸

Carolina

10

February 2023

10

Food was outstanding in the buffets, animation and staff at the hotel were friendly and attentive. We really enjoyed our stay at Iberostar Quetzal and hope to come back in the future.

We stayed initially in a upgraded room with seaview which we loved, then we got back to our original booked room because we were not able to extend. This room was obviously not as good but we also liked it, the only bad thing of this room was the lack of sockets next to the bed and in general in the bedroom - which if you think it about positively, helps you to disconnect before sleeping - so not a big deal for us.

🇺🇸

Shere

8.2

May 2023

8.2

I liked the entry foyer, our room was decent it was a “remodeled” room. I liked the wildlife around the resort. The massage was really nice. Frank was really friendly, Maria gave the presentation, she was friendly as well.

Restaurants were not open on certain nights only four restaurants to choose from, which required reservations which was almost impossible to do. The seaweed in the beach was so gross. Upon check in the staff bombarded us to listen to a timeshare presentation. All this before we even got to the room. Air conditioning was not working properly. Ticket placed but still not better. The food choices in the buffet could have been way better. We went off the resort to get better food. Entertainment was not good. We would find ourselves turning in early. No disco.

🇮🇪

Giorgia

8.2

April 2023

8.2

great beach and pool area, snacks and drinks provided during the day and amazing quality and variety of food at the buffet for breakfast lunch and dinner. Activities are organised all through day and evening with no pressure to take part, my children loved Star camp and the foam party was great fun. Yoga on the beach at sunrise is top

Beds were on the small side and not too comfortable - but the room was spacious and clean - also really appreciated the balcony and air conditioning not shooting directly on the beds

🇭🇺

Zsuzsa

10

February 2023

10

- dining options (buffet, restaurants, variety) are absolutely amazing - the complete jungle style of the hotel with animals (monkeys, peacocks, flamingos, iguanas) - activities around the pool (games, music, dance, aquafit, foam party) - drinking water is provided through wall fountain - high qaulity furnitures in the common rooms (restaurants, bars, lobby)

- staff at reception could be more friendly and polite - rooms can be dark because of thick trees

🇺🇸

Tshuler

8.2

November 2022

8.2

Great time at this beautiful resort. Reserve the restaurants early. Buffet was also great. Amazing staff. Pool bar was fun. Wife loved the shows at night. Lots of amazing animals wondering around. Made eight dives. Dive staff was top notch.

Purely a diving issue. There is no pier so getting in and out of the dive boat can be treacherous depending on the sea state. Might be a law or a result of shifting sand. Very nice diving though. Make sure you sign up for the cenote (cavern) dive

🇺🇸

Nancy

9.1

May 2023

9.1

We loved the pool, beach with lots of seating and umbrellas, the staff was always friendly . The pool bar was one of our favorite spots. we loved the jungle paths with all of the wildlife, very well maintained . The fire show on the beach was amazing! The buffet was always very good, we tried 4 of the restaurants, the Japanese was our favorite.

We would have liked the entertainment to start a little earlier

Points of Interest Around Iberostar Quetzal

Attractions

Fundadores Park (El Zócalo)

2.2mi

Xenses Park

2.2mi

Rio Secreto Nature Reserve

2.9mi

3D Museum of Wonders

3mi

Discover Mexico Park Cozumel

12.1mi

Kantun Chi Ecopark

12.9mi

Xotik-Ha EcoPark

13.1mi

The Mayan Cacao Company

15.2mi

Playa Palancar

17mi

San Gervasio Mayan Ruins

17.5mi

Selvatica

18.7mi

El Mirador Lookout

21.5mi

Cenote Dos Ojos

27.3mi

Cenotes Sac Actun

28.5mi

Casa Cenote

30.3mi

Attractions

Fundadores Park (El Zócalo)

2.2mi

Xenses Park

2.2mi

Rio Secreto Nature Reserve

2.9mi

3D Museum of Wonders

3mi

Discover Mexico Park Cozumel

12.1mi

Kantun Chi Ecopark

12.9mi

Xotik-Ha EcoPark

13.1mi

The Mayan Cacao Company

15.2mi

Playa Palancar

17mi

San Gervasio Mayan Ruins

17.5mi

Selvatica

18.7mi

El Mirador Lookout

21.5mi

Cenote Dos Ojos

27.3mi

Cenotes Sac Actun

28.5mi

Casa Cenote

30.3mi

Airports

Cozumel International Airport

12mi

Cancún International Airport

33mi

Restaurants

Restaurante mexicano Uxmal

Cuisines

Mexican

La Gondola

Cuisines

Italian

La Hacienda

Cuisines

MexicanSteakhouse

Restaurante Japones Bonsai

Cuisines

Japanese

Restaurante Mare Nostrum

Cuisines

Mediterranean

Restaurante Buffet

Cuisines

International

Pools

Location

Outdoor

Features

Shallow end

Amenities of Iberostar Quetzal

Spa/Wellness packages

Free parking

Pet Friendly

Beachfront

Outdoor swimming pool

Free wifi

Water sports facilities on site

Steam room

Beach

Kids' club

Air conditioning

Hot tub

Tennis court

24-hour front desk

Ocean view

Non-smoking rooms

Bar

Fitness center

Garden view

Restaurant

Garden

Bathtub

Free toiletries

Balcony

Private Bathroom

Parking On Site

Amenities of Iberostar Quetzal

Activities

Beach

Diving

Snorkeling

Tennis court

Water sports facilities on site

Windsurfing

Bathroom

Bathtub

Free toiletries

Hairdryer

Private Bathroom

Shower

Toilet paper

Towels

Bedroom

Alarm clock

Linens

Wardrobe or closet

Business Facilities

Meeting/Banquet facilities

Additional fee

Cleaning Services

Daily housekeeping

Entertainment & Family Services

Babysitting/Child services

Additional fee

Evening entertainment

Free

Indoor play area

Kids' club

Free

Food & Drink

Bar

Breakfast in the room

Minibar

Restaurant

Food & drink safety

Breakfast to-go containers

Delivered food covered securely

Food can be delivered to guest accommodation

Front Desk Services

24-hour front desk

Concierge

General

Air conditioning

Family rooms

Ironing facilities

Non-smoking rooms

Pet Friendly

Smoke-free property

Internet

Free wifi

Kitchen

Coffee machine

Living Area

Desk

Sitting area

Sofa

Media & Technology

Flat-screen TV

Telephone

TV

Outdoors

Balcony

Beachfront

Garden

Outdoor furniture

Parking

Free parking

Parking On Site

Free

Physical distancing

Cashless payment available

Contactless check-in/out

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Room Amenities

Clothes rack

Fan

Iron

Safety & security

Key card access

Safe

Free

Smoke alarms

Safety features

Access to healthcare professionals

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Services

Wake-up service

Wake-up service/Alarm clock

Spa

Fitness

Fitness center

Hot tub

Locker rooms

Outdoor swimming pool

Free

Sauna

Additional fee

Spa

Additional fee

Spa facilities

Spa lounge/Relaxation area

Spa/Wellness packages

Steam room

View

Garden view

Ocean view

Pool view

Stay rules - Iberostar Quetzal

From

$309
  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Iberostar Quetzal

When are the check-in and check-out times for Iberostar Quetzal?

Iberostar Quetzal permits check-ins after 03:00 PM and expects check-outs to be completed by 12:00 PM.

Does Iberostar Quetzal offer complimentary parking?

Yes, there is parking available at the Iberostar Quetzal hotel. The parking is free and located on site. It is a public parking area, and no reservation is required for parking.

How much does a stay at Iberostar Quetzal cost?

Rooms at Iberostar Quetzal are available starting from $309. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.

What are the room types available at Iberostar Quetzal?

The hotel offers a range of room types including Standard rooms for 2 adults + 2 children and Double rooms near the pool for 2 adults + 1 child or 4 adults. The Ocean Front Junior Suites accommodate 1 adult + 3 children or 2 adults + 2 children, while the Junior Suites accommodate 2 adults + 1 child or 3 adults. All rooms have a size of 377 sqft and are non-smoking. The beds vary, with options including queen/king size beds, twin beds, double beds, and sofa beds.

What is there to do in Iberostar Quetzal?

Guests at Iberostar Quetzal can spend their time enjoying the leisure amenities available at the hotel. They can relax and rejuvenate at the spa, which offers wellness packages and amenities like the steam room, sauna, and hot tub/jacuzzi. For outdoor activities, guests can head to the beachfront and enjoy water sports facilities on site. There is also an outdoor swimming pool where they can take a dip and cool off. The hotel also features a tennis court and a fitness center for those who want to stay active during their stay.

When it comes to dining, guests have a variety of restaurant options to choose from. There is a Mexican restaurant, an Italian restaurant, a Mexican steakhouse, a Japanese restaurant, a Mediterranean restaurant, and a buffet restaurant that offers international cuisine.

Overall, guests have plenty of options for leisure and dining at Iberostar Quetzal.

Can guests use a pool at Iberostar Quetzal?

The Iberostar Quetzal hotel has an outdoor pool. This pool has a shallow end. No other information about additional pools is provided.

Are there restaurants located within Iberostar Quetzal?

Yes, the hotel has multiple restaurants on site. The available restaurants include a Mexican restaurant called Restaurante mexicano Uxmal, an Italian restaurant called La Gondola, a Mexican and steakhouse restaurant called La Hacienda, a Japanese restaurant called Restaurante Japones Bonsai, a Mediterranean restaurant called Restaurante Mare Nostrum, and an international buffet restaurant called Restaurante Buffet.

Does Iberostar Quetzal accept credit cards and cash payments?

Yes, Iberostar Quetzal accepts both credit cards, such as Visa, Mastercard, and American Express, as well as cash payments.