Park Inn by Radisson, Nairobi Westlands

Its a nice hotel/Inn but not a Raddison by any means - high price for what you get. The location is across from a highway but you cant hear the noise. On arrival the area isnt great - Better once you are inside the gates.

Booking.com said the price included breakfast and shuttle from the airport but the hotel didn't honour that.

superior rooms had nice size and were confortable clean good water bed was ok modern concept breakfast was ok; it could improve the staff all very attentive y willing to help you

location- horrible view either the highway or old building in the ither side no way that you can walk around dirty acess and bus station in front too expensive 250 per night x this location

this is an excellent hotel with of the best service. food was of a high quality, good coffee great location. Even walked to Sarit centre. used car service to from airport which is outsourced. and in general given how busy I was this hotel is perfect. the housekeeping lady Nina was exceptional!

of all of the great service, the check-out process was disastrous, and it could have been avoided. my car to the airport was not booked and the desk manager/s didn't handle the situation well. the method for extending my stay was also not well managed. While this seems contradictory - I would still say that service of the hotel is excellent and perhaps it was just a bad day, and this served as a way to do things better!

Body lotion, toothpaste etc. are missing Asked for double bed and it turns out to be 2 single ones instead. Not comfortable !

Am very satisfied with the staffs support and their hospitality. However, the price of food (eg. breakfast is expensive). We (myself and my colleague paid about 140 USD with out breakfast and asked to pay additional 25 USD for breakfast. This was beyond our expectation. As our workshop was in the same area just decided to continue as per the booking (also we have been told that the prepaid money is not reimbursed from reception side). However, I will repeat again, we were so happy during our stay and trust will visit Park in Radisson soon.

The price shown in the website is different from the actual (requested at reception point). This has problem as different from what has been planned by individuals. Trust, will be harmonized in future. Eg. accommodation 130 USD in the website, which is not true actually when communicated through phone.

The breakfast option has many options but be warned it’s a large breakfast. The service is good the staff are friendly especially the security guards they always greet you when exiting and returning. The shower pressure is amazing and also the water temperature is pretty good if you like steamy showers. The hotel is located near the Sarit center mall which is a quick 10 minute walk and there are plenty of delicious restaurants near the hotel. I would encourage you to explore around the hotel if possible. If you’re not familiar with Nairobi and are alone please only explore during the day.

The only thing I can say I did not like is that in my room during the day starting at 10am there was this constant metal tapping sound coming from the huge windows. There was no construction outside or anything. In case you’re a light sleeper and want to sleep in this might be a disturbance. But it’s only during the day time nighttime is very much quiet and peaceful.

Good location, modern and clean building

The breakfast was wonderful with many-many options and the staff was super sweet and professional. Rooms were well maintained and comfortable. WiFi worked without problems.

We stayed in two rooms and had a different experience with the shower. First bathroom was great! The water flowed in the correct direction and the bathroom stayed dry. In the second bathroom, on the other hand, the water was flowing out of the shower and flooded the whole bathroom because the incline was in a wrong direction.

Staff were just amazing. We prearranged delivery of our luggage to the hotel and - there was no problem. They also accommodated us on a very short notice with our marriage photo-shoot. The place is very modern and very clean. The room was really comfortable and with a nice view. Rooftop bar is great - also really nice views. Nice gym. And - first and foremost - excellent range of foods, snack, fruit and fresh juices for breakfast.

Nothing.

The room was super comfy and had enough space for all our things and to move around. The facilities at the hotel were nice. Food at the restaurant was lovely.

The location was very difficult to move around from, we mostly crossed the highway by foot before taking an uber. The laundry was exceptionally expensive. Breakfast also was very expensive given options around.