Call for great rates
+1-833-728-20411,430 reviews
From
$324Dostyk Avenue 104 A, Almaty, A25D5Y3, KZ
Reservations:
+1-833-728-20411,430 reviews
1/89
From
$324Call for great rates
+1-833-728-2041Spa/Wellness packages
Indoor swimming pool
Free Private Parking
Free wifi
Sauna
Air conditioning
Private entrance
Beach umbrellas
Experience the vibrant city of Almaty in style at the 4-star Novotel Almaty City Center. This modern hotel is located at Dostyk Avenue 104 A, just 2.1mi from the city center, making it a convenient base for exploring. With 1430 glowing reviews, you can expect top-notch service and comfortable accommodations during your stay, starting at a minimum price.
Relax and unwind in the hotel's impressive indoor swimming pool and sauna, or treat yourself to a rejuvenating spa experience. Enjoy the convenience of free Wi-Fi and private parking, and take advantage of the fitness center to stay active. If you're traveling with pets, the hotel is pet-friendly for an extra charge, and the 24-hour front desk and room service ensure that your needs are always met.
From the free beach umbrellas and loungers to the bar and restaurant offering delicious meals, Novotel Almaty City Center has everything you need for an enjoyable stay in Almaty. Whether you're here for business or leisure, this hotel provides a comfortable and convenient retreat in this dynamic Kazakh city.
As a guest at Novotel Almaty City Center, you'll have the opportunity to dine at Le Resto, the hotel's on-site restaurant offering a variety of culinary delights. Indulge in a fusion of American, French, Italian, local, Asian, and international cuisines, all expertly prepared by the talented kitchen team. Whether you're craving traditional flavors or seeking a taste of something new, the restaurant's diverse menu caters to every palate, ensuring a delightful dining experience during your stay.
For the convenience of our guests, Novotel Almaty City Center accepts a range of payment methods, including Visa, Mastercard, American Express, and cash. This makes it easy to settle your bills and enjoy a hassle-free experience during your time at the hotel. Whether you're making a reservation, ordering room service, or purchasing souvenirs, you can rest assured that your preferred method of payment will be accepted, providing you with added peace of mind during your stay.
After a day of exploration or business meetings, retreat to the comfort of your room at Novotel Almaty City Center. The hotel offers a selection of well-appointed accommodations, including Standard Twin Rooms, Superior Double Rooms, and Junior King Suites. Each room is designed to provide a relaxing and stylish environment, ensuring that you have a comfortable base to return to after your adventures in Almaty. With modern amenities, spacious layouts, and thoughtful touches, your room at Novotel Almaty City Center is more than just a place to rest – it's a retreat in the heart of the city.
Closest airports
Almaty International Airport
8.7miSpa/Wellness packages
Indoor swimming pool
Free Private Parking
Free wifi
Sauna
Air conditioning
Private entrance
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Terrace
Wheelchair accessible
Bathtub
Upper floors accessible by elevator
View
Soundproof
Private Bathroom
Parking On Site
Superior Double Room
1 Queen Size Bed
270 sqft
Private Bathroom
Bathtub
View
Private entrance
+
Experience luxury and comfort in our spacious 269 sqft Superior Double Room, perfect for 2 adults and 1 child. Enjoy modern amenities like air conditioning, a private entrance, soundproofing, and a relaxing bathtub, all with a stunning view.
Standard Twin Room
2 Twin Beds
270 sqft
Private Bathroom
Bathtub
View
Private entrance
Relax in our spacious 269 sqft Standard Twin Room, featuring two comfortable twin beds and a private entrance. Enjoy the view and unwind in the soundproof room with air conditioning and a bathtub.
Junior King Suite
1 Queen Size Bed
540 sqft
Private Bathroom
Bathtub
View
Private entrance
+
Indulge in luxury in our spacious 538 sqft Junior King Suite, perfect for 2 adults and 1 child. Featuring a soundproof private entrance, air conditioning, and a relaxing bathtub with a stunning view.
Standard Double Room
1 Queen Size Bed
270 sqft
Private Bathroom
Bathtub
View
Private entrance
+
Relax in our spacious 269 sqft Standard Double Room with a queen size bed, air conditioning, and a private entrance. This quiet and comfortable room is perfect for 2 adults and 1 child, with a view and a soundproof environment.
Superior Suite with One King Bed
805 sqft
Private Bathroom
View
Private entrance
Minibar
+
Stay in our spacious 807 sqft Superior Suite with a king bed, accommodating 2 adults and 1 child. Enjoy the view, soundproofing, and private entrance, all on the upper floors with elevator access.
8.6
1,430 reviewsFrom
$324Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇷🇺
Veronika
8.2
8.2
Great location, good breakfast. The rooms are quiet, clean and cozy, with modern design, the furniture is new and the room is provided with everything you need. They also gave a welcome compliment - apples, nuts and water - it was nice. I liked the idea of glass bottles instead of plastic ones - they try to stay green.
- On the first day of my stay the restaurant was full of dirty dishes so I couldn’t find a clean table to have my breakfast. - Sometimes the cleaning at the room was not perfect. - The water massage pipes at the swimming pool didn’t work and the reception lady couldn’t answer why. - One day I didn’t feel well and I asked for a thermometer at the reception. They told me they were not sure they had one and never called me back.
🇰🇿
Banu
8.2
8.2
Nice location, right next to Kok Tobe. You also get a 30% discount to visit Kok Tobe, just ask for voichers at the reception. Very clean.
The AC was not working properly as we tried to turn the temperature down and didn't see the fifference. The staff at the bar and restaurant at the lobby is very slow, don't pay much attention to you doing their own things. At the restaurant the guy got my order wrong and brought me something I didn't order. Think the management should work with the staff there. The good thing there is plenty of places to eat around so you don't have to eat at the hotel.
🇮🇳
Ramanathan
9.1
9.1
The reception was manned by very efficient and friendly personnel. The room was cheery, airy, spacious and superbly designed, as was the bath area. Ditto for the common areas. Breakfast was good and there is adequate options in the food menu for vegetarians. The location is perfect! We liked the fact that there is a Water Refill Station in the corridor and a glass mug in the room, which eliminates the use of plastic bottles. We made a change to our booking and the management accepted to make adjustments to the amount already paid. We appreciate that.
Many of the staff are inexperienced, but hardworking nevertheless. They could do with some better supervision. Coffee at breakfast was not upto the mark and each day we paid 1650 in local currency for ordering coffee from the bar area. For a hotel that charges as much as Novotel does, that is simply unacceptable.
🇮🇳
Juhi
9.1
9.1
We were in Almaty to celebrate our 15th anniversary and the hotel staff made it special by getting us a cake and a bottle of sparkling wine. The hotel is well equipped and we had a gorgeous view from our room. It is also located in one of the most happening streets as we could literally walk to all places we wanted to eat or party at.
no complains. It was a great stay!
🇩🇪
Milan
9.1
9.1
The hotel is amazing. The staff is always very nice and friendly. The facilities are not only clean, but also of exceptional extent! Also the room was perfectly clean and big. The wifi is perfectly good and the network coverage is amazing.
The only thing the hotel could work on is the breakfast. The bread was unfortunately stale and the fish had a very unpleasant smell after a while. However the chocolate croissants were very good. For the money a rather below average experience though.
🇺🇸
Michelle
9.1
9.1
did not eat breakfast there only drinks at bar which were ok location was fantastic and we loved the rooms and view and especially the spa. pool was amazing treat
drinks at bar not strong and overpriced room was expensive compared to others and quite small for price service was slow and staff was a bit robotic and impersonal compared to other hotel stays. bar lighting was not inviting for evening lounging very bright
🇵🇦
Quintin
8.2
8.2
Breakfast very good quality. Only can get somewhat crowded after 9am. Great service all times of the day from Team. Comfortable room in a central location. Quality of food good. Turn around on laundry very quick. Right next to Kok _ToBe.
Housekeeping often forgot to replace the laundry list in the room and had to be reminded The taxi that we hired via reception to the airport and for which we paid at reception, on arrival at the airport, the taxi driver asked for money which we gave him as we were confused. Warn future guests of this problem. We haven't had a suitable answer back from Novotel as to the result of their investigation
🇮🇳
Arindam
9.1
9.1
Location is Superb, Hotel is also very good. RECEPTION Stuffs are very good. only one think I didn't like that is house keeping. They are not changed the pillow cover or bed sheets in my 5 night stay. As per their policy they are supposed to give 2 bottle of water every day. but unfortunately almost all the days I have to tell them regarding this then only they provide the water. Secondly House keepings room cleaning is horrible. Even for the change of towels also they did after my request. No refiling of tea bags and milk after first day which is not at all accepted in these category hotels. Breakfast also very good. Over all i am satisfied apart from housekeeping.
House keeping
🇮🇳
Rahul
8.2
8.2
Location is very good. All facilities and staff behavior was nice. The rooms were small but good.
It was very hot during the stay inside the rooms and we were told that in winter season the ACs will not work and they are only heated. if we are feeling too hot then we should open the window. I am not sure but it may be some protocol which they have to follow, however, it was not comfortable.
🇦🇪
Elena
10
10
The staff, room, location - all was great! The best hotel in Almaty. I had a room at the 5th floor with the park view. There is a bit noise from the A/C at the roof,but I was ok this that.Overall the room is very comfortable. The spa is ok, but the sauna is too small and located in changing room.
I didn’t use a breakfast, it was too expensive.There are a lot of good cafes around the hotel,it was not a problem to walk.
Airports
Almaty International Airport
8.7miAirports
Almaty International Airport
8.7miLe Resto
Cuisines
American•French•Italian•Local•Asian•International•EuropeanAmbiances
TraditionalLocation
IndoorFeatures
HeatedAge restrictions
Adults onlyAvailability
All seasonSpa/Wellness packages
Indoor swimming pool
Free Private Parking
Free wifi
Sauna
Air conditioning
Private entrance
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Terrace
Wheelchair accessible
Bathtub
Upper floors accessible by elevator
View
Soundproof
Private Bathroom
Parking On Site
Accessibility
Bathroom emergency cord
Entire unit wheelchair accessible
Upper floors accessible by elevator
Wheelchair accessible
Activities
Happy hour
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Lockers
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Ironing facilities
Laptop size safe
Non-smoking rooms
Pet Friendly
Private entrance
Room service
Smoke-free property
Soundproof
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Outdoor furniture
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Indoor swimming pool
Locker rooms
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Car rental
Shuttle service
View
View
From
$324Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are allowed. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 16 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
16+ years
Extra bed upon request
$11 per person per day
The price in KZT has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
American Express,
Mastercard,
Visa,
Cash only
This property accepts cash.
Can I bring my pet to Novotel Almaty City Center?
Yes, you can stay with your pet at Novotel Almaty City Center. Just keep in mind that there may be some charges associated with bringing your pet along.
What's the check-in and check-out schedule at Novotel Almaty City Center?
When you book a stay at Novotel Almaty City Center, you can access your room from 03:00 PM and should leave by 12:00 PM.
Does Novotel Almaty City Center provide parking options?
Yes, there is convenient and free on-site parking available at the hotel during your stay.
What's the nightly rate at Novotel Almaty City Center?
Novotel Almaty City Center has rates that begin from $324. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
Which room categories can I book at Novotel Almaty City Center?
The hotel offers a variety of rooms including Superior Double, Standard Twin, Junior King Suite, and Standard Double rooms. The occupancy ranges from 2 adults in the Standard Twin and Junior King Suite to accommodating 2 adults and 1 child in the Superior Double and Standard Double rooms. Smoking is not allowed in any of the rooms. Bed sizes vary from 1 Queen size bed in the Superior Double and Standard Double rooms to 2 Twin beds in the Standard Twin room. Room sizes range from 269 sqft for the Superior Double, Standard Twin, and Standard Double rooms to 538 sqft for the Junior King Suite.
What is there to do in Novotel Almaty City Center?
Guests at Novotel Almaty City Center can enjoy a range of leisure amenities during their stay, including the indoor swimming pool, spa, sauna, and fitness center. The hotel's on-site restaurant, Le Resto, offers a variety of cuisines including American, French, Italian, and Asian, providing guests with a diverse dining experience. The pool, which is available all season and heated, invites guests to relax and unwind. Additionally, the hotel provides a pet-friendly environment, private parking, and a shuttle service for guests' convenience. The presence of a terrace and beach chairs/loungers offers opportunities for outdoor relaxation. With 24-hour front desk and room service, guests can easily access the amenities and services at any time during their stay.
Does Novotel Almaty City Center feature a pool area?
The hotel has an indoor pool available year-round. This pool is exclusively for adults and is heated, allowing guests to enjoy a comfortable swim regardless of the weather.
Does Novotel Almaty City Center have on-site restaurants?
Yes, the hotel has a restaurant called Le Resto on site. It offers a traditional ambiance and serves a variety of cuisines including American, French, Italian, local, Asian, international, and European. Therefore, the hotel does have restaurants available on site.
Does Novotel Almaty City Center accept credit cards and cash payments?
Yes, Novotel Almaty City Center accepts credit cards including Visa, Mastercard, and American Express, and also accepts cash for payment.
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