Grand Hotel Masseria Santa Lucia

It is one of the few properties that has direct access to the sea as most Masserias in Puglia are at least a 15-20 minute drive from the coast. It also has a proper Beach Club with delicious local lunch specialties. The staff was very friendly (especially at the pool bar) and the organic massage at the Spa was exceptional.

The decor is outdated and the bathrooms quite old for the price of the hotel. Somehow the cleaning staff never respected the “do not disturb” sign, they would come in every single morning, which was bizarre and inappropriate. Both breakfast and checkout are at 10.00 which seemed a bit too early as most people there are on holiday and not in a rush.

Staff in the restaurant super efficient. The pool

Lack of information at check in: I had to find things out as I was experiencing the place. Lack of clarity of what's included and what's not (ie dolce vita beach club and the wellness area). The "private" beach both rock and sand, shared by outsiders, too...not so private after all. Shuttle service from station to resort not Free

A nice place to relax at the sea side

We had a great stay but I would love to give some suggestions: - The personnel shall be more trained to speak in English considered the high amount of international guests - The bar shall be open at least until 1:30 am during summer - The restaurant shall offer guest the menu a la carte also when there are big events (every day during our stay) - There should be some covered outdoor areas when it’s raining - It would be nice if someone would pass by the guests around the pool to place orders for drinks and food

The property is beautiful and expansive, and perfectly groomed at all times. The food is extremely varied and well presented - and delicious. The staff, without exception, are incredibly competent, kind and helpful.

beautiful pool, great sea, amazing nature all around and insieme the masseria

some of the staff at the front desk gave misleading info

very nice property. if you’re interested in going to the beach they have a shuttle that goes back and forth. it is a distance from the center of Ostuni

it is quite a distance from the center of Ostuni

Lovely fresh fruit under citrus trees

Hedge around our terrace too close and thick. It did smell nice though.

Very comfortable, spacious, great pool and easy access to the beaches, rock or sand. Staff always at hand. Good breakfast.

large swimming pool and near the sea nightly entertainment

unfriendly staff at reception

Location, facilities.

I can say the thing is liked less. Breakfast! I would expect more typical and fresh products. It was a acceptable one.