Stella Village Hotel & Bungalows

A lovely resort with such welcoming friendly staff who really made our experience fantastic. Our family room was excellent - clean, spacious, quite newly refurbished in very stylish neutrals. It had two rooms with two bathrooms, well stocked mini fridge and TV (didn’t actually watch it as we were so busy). The resort had nice pools with plenty of sun loungers and access to the water park (where we spent most of our time with our 2 teens) Food was lovely. A great selection of delicious fresh food. So much to choose from. The deserts were fantastic. The beach was just across the road with sun loungers and parasols. The resort was just 20 mins from the airport and 25 mins from the ferry port. The hotel organised taxi transfers from the port and to the airport (€40 each way)

Probably the best family resort we have ever been to. FAMILY ROOM: A lot of space, good position, very quiet. Free minibar with water and juices. Very very clean at all times. We needed a kettle for the baby’s bottles, we got it right away. THE BEACH: So small, intimate, quiet, perfect for kids. Fine sand, no rocks, no waves. Water so clear, perfect for snorkelling. FOOD: Very good food in the main restaurant. A lot of dishes. Pizza every night. But the thing that I loved the most: the baby corner. Soups, vegetables, pasta, boiled, without salt. Saved me a lot of trouble with my 8 months old :) Excellent food in the Mediterraneo restaurant - especially the deserts. We even got a complimentary dinner at the Palace - where the food was really amazing. DRINKS: Decent and tasty. POOLS: Freezing in October. But a lot of options, especially for kids. THE KIDS CLUB: My older daughter loved it. ENTERTAINMENT: Very good. Kids loved the mini disco and the night shows - entertaining for all ages. WATERPARK: Heaven! I don’t know who loved it most - my husband or my daughter. Always sunbeds available. Good burgers and very good ice cream. STAFF: Well, this made a huge difference for us. Impressed with all the lovely people who work at Stella Village. Very understanding, very willful to help at any time. They always made sure we have everything we need. The Guest Relations Office even called to make sure our stay was comfortable. CAR RENTAL: Just outside the hotel, full insurance, no extra fees. Rented a car for 2 days and enjoyed the beauties of Crete. Thanks to everybody at Stella Village for a wonderful week! And for understanding our situation - we had to come a day later. We will be back next year!

Nothing we didn’t like.

Rooms - a bit outdated and not fancy, basic but comfortable beds, all in all it was good Location - located near a beach, and 20 mins from Heraklion city, but nothing much to do around other than that Staff - amazing, very helpful and kind, perfect Food - food was good, but repetitive at times. we needed a gluten free meal and here i want to say huge thanks to the staff which catered to all our needs, and specially prepared for us meals which are gluten free Water park - amazing!! a lot of slides and great things to do also with small children. food there at lunch is also great and different from the main restaurants, there its' smore of a snack bar which has hot dogs, burgers, chicken nuggets and fries, etc. really cool All in all a very good experience

Stella Village is within the Stella complex, which in total has 3 properties. The Village is the smallest of the hotels, with a real village vibe. It has a lot of entertainment for children, rooms are clean, plenty of pools and good food

depending on your budget you might want to choose to stay at Stella Pallace instead, the other property within the complex. There they have more restaurant options and it’s closer to the waterpark

The entire resort is newly renovated, in top shape. The staff is friendly, helpful and makes your stay unforgettable. There is a cool Village App where we could see which activity where takes place, a timetable, could also book a restaurant or a spa. Every single day can be rated separately in the app and the staff reacted by the minute. Respect!

All was great!

Food was great and something for all the family

Nah was all good :D

Hotel is clean and well maintained, many option for kids. many activities. water park. friendly staff, good service

the food was ok but need to improve. I would rate it medium.

staff was beyond friendly! lovely swimming pool for children. the water park was super nice and on walking distance. clean rooms, lovely cocktails almost non stop up till late, big variety in food (except no grill). they have a free kids club and an app to make reservations and see the planning of the days activities

the pools are not heated, so after 2 days of bad weather it was quite cold. we took a wetsuit for our boy what saved the day in the pool. after 3 days of sun the water in the pools was quite okey. the water in the water park was even colder, so the wetsuit did service all vacation long.

The aquapark, food... everything was great, the gift in the form of a bottle of olive oil was unexpected and very nice

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The staff is one of the main reasons that we will come back! Michalis and all the main restaurant's crew, Anastasia at the bar, all the girls at the reception, the Spa Manager and the rest of the spa employees, just perfect. The food exceptional with big variety and great quality. The beds were very comfortable, the room well mentained, clean sheets and towels everyday. Thank you for everything ☺️

There was a sound of something like a boiler during the night. Very annoying especially at the big bedroom. Floor cleaning should be done with clean mop because the odour it was really bad. Small pools and pool area wasn't that clean, especially in the morning that the floor was wet, slippery and muddy during breakfast time. And a last small complaint, bar staff at the water park, a bit snobbish and not that pleasant as the rest of the employees.