Best Western Plus Arosa Hotel

location was great right in the middle of the city, close to the parks and easy reachable by walking from train station. breakfast was a highlight the options were great , also the sitting is close to a windows and enough space to take a long and relax breakfast. room was small in meters but for one person was fine.

I didn't like the fact that the temperature in the outside was hot and warm, and in the room the AC was not working properly - you add the window and the sun and make the room 24 degrees C. For me that was unpleasant to sleep , I like more cooler temperatures.

Front office staff was very helpful and was very knowledgeable on the city, transportation, dining, etc The hotel is centrally located and has a bus stop next door

There is no 24x7 room service and Bar on Ground floor has limited choice of drinks and bites. This is from a perspective of a vegan / vegetarian…. They only have one option of a burger with fries and salad for vegetarians. They can include more options. The options for tea drinkers too is none, pls have Tea in your offering

The interior is satisfactorily maintained. It’s hard to tell if the hotel has been updated in the past decade as the interiors have a very 90s style about them. Free hot beverages in the lobby, useful when waiting. Hotel room was not carpeted, floor was not cold.

Different types of hair found everywhere (bed, floor, tables, benches…) including a long hair found between a folded towel! My expectations overall were higher than what was experienced, this is not a ‘budget’ hotel but many aspects came close to it feeling like one.

Good location and excellent spa area. Their burger from the room service menu was excellent.

No fitness studio, but I guess the swimming pool is big enough to swim laps if you want to. I still would’ve liked a basic fitness studio with a treadmill and some weights. Also the thermostat in my room was broken so it made a strange buzzing noise. I did inform the reception on check out and they were very friendly and apologetic.

Ideal location for our business trip. Clean well appointed rooms with good facilities. Car parking on site which was an added bonus as we travelled from UK to Germany. English speaking staff ( better than my German) very polite and helpful

Breakfast but that is my issue as it was traditional German breakfast cold buffet. Probably a very healthy change. A very varied selection however and very well presented

Excellent location, right next to the old town. Room was spacious and comfortable. Bathroom was also spacious and modern. Hotel swimming pool is small but still great, especially if You come with children. As its located on top floor and there is a nice view of the town panorama from the pool. There is also free sauna for hotel guests. City parking on the street is free only on sundays, but the hotel parking was not very expensive.

The hotel is quite old but when is well maintained and clean, it is fine. The room we chose it was big enough and the sleep was good, the area is not noisy. The Restaurant on the first floor is excellent and gives a great view of the town. The staff at the restaurant were really kind, efficient and welcoming.

The access and ramps of the garage are quite narrow and difficult to manoeuvre. The bathing gowns that are in the bathroom are old and need to be replaced.

I've used The Arosa often as I rate it the best hotel in the area for value for money and Service, , Everyone was welcoming and helpful, if you haven't tried it yet I Reccemend Bar 38 , it's a cozy bar within the hotel serving drinks and a varied snacks menu. Due to a French railway strike I stayed an extra night which was simple to do.

Nothing

Rooms were clean, bright, and a good size. The terrace, pool and SPA areas are all great. The staff are all friendly and very welcoming. If i come to Paderborn again I’ll stay at the Arosa.

The bar not opening till the evening is a bit disappointing but only a minor point.

Fantastic location for business, our rooms were very large, modern & spacious. The wifi was good and fast enough to work as normal.

I think the breakfast could be a little bit nicer and perhaps the menu could be rotated every 2nd day? I am a big tea drinker and I asked for a pot of English breakfast tea and got a mug with a teabag and no milk instead :).