Heidelberg Marriott Hotel

Stayed on top 5th floor with river view - Very good location about 5 minutes drive to the Old Bridge away from tourist area. A perfect stay for a morning run/bike with a stunning view 10-20 km loop along the Nectar River to the old town - Very comfortable room, clean sheet - no bugs / dusts and bed with a dark curtain. Very clean - My wife and son are allergic to dust and didn't have any during the stay. Good breakfast and coffee selection - free coffee break and snack during the day. Excellent service and friendly staff. Spacious underground parking 25 euro/night.

Old and classic Marriott but with good maintenance. Small bathroom with an ancient design bathtub, watch out for slippery, small guy like me couldn't stand in it.

Reading the comments left here, I must agree that the hotel is due for renovations. There are some areas that require some TLC and modernization. We stayed in room 302 facing the river. The bed a queen size was comfortable, the bathroom ok... carpeting and furniture for a 2023 4/5 star hotel has seen better days. However, if you're not looking for what to complain about, it's fine! The full breakfast is a bit expensive however, your selection is big and it's all you can eat. If you compare with a local brunch restaurant, you will pay a bit less (€37 for 2 pax), but you only get what you pay for... so stop complaining ! 🙄 yes, it is European prices... German tax is high, and to survive, products and services are higher compared to the US. So stay home and stop complaining.

The room was clean, with a view over the river and bigger than we anticipated. The executive lounge was nice for both us adults and the kids, where we watched some football and enjoyed nice drinka and candy from the self service candy bar. The location is very good with only about 20 minute walk to the Altstadt and about 4 to 5 minutes to a nearby tram and bus station. What really made the stay special was the friendly and helpful staff at the restaurant and the reception desk.

Our room was next to the elevator which was a little noisy. Did not prevent us from sleeping but was noticable while we were awake.

The desk staff was extremely helpful in re-arranging rooms so that the chlidren could have their room and still be connected to the parents room. The breakfast, apart from having an excellent choice, had staff that were super friendly and helpful, fully understanding the little kids needs. In sthort: - top level staff friendlyness - breakfast choice and service - size of rooms - flexibility of the hotel to change things to accommodate customer needs

- breakfast a bit pricy - distance from the town centre

We loved everything about our stay here. We spent time by the pool, relaxing after our long journey. I had the best massage of my life the next evening. We loved that you can get complementary coffee in the morning without having to buy breakfast. The staff were so friendly and accommodating. Our bed was comfortable, the room was quiet. It honestly didn't feel like a 4-star stay, more like a 5-star stay. Suffice to say, we're planning our next trip here

The bed and pillows were extremely comfortable, and the room's view onto the Neckar River was really beautiful. It was a joy to watch ducks and rowers on the river. The view from the hotel's restaurant outside deck area is just as nice.

Tea and coffee making facilities in the rooms would've been nice. A coffee machine is available in the hotel lobby in the early morning hours, after which coffee is only available at a (substantially high price) from the hotel's restaurant.

The shower was good (in Europe, you never quite know what to expect), the bed was comfortable, the restaurant was good but they added the 15% tip on the bill. I would have tipped them anyway (I would have done 10%), but that is a bit rude forcing the tip on us.

Breakfast was good but a bit expensive, as we don't want to eat half the smorgasboard items they serve. The location is about 2 kms from town, so a bit of a walk. But having said that, the stay was still good.

Good access to the Main Railway station and public transport, next to the river with a walkway to the old town, friendly staff and luggage storage. Breakfast was good and there was enough space available when it was full. The complementary coffee in the lobby (the cups were quite small 😴) Fast check out.

The early working hours of the cleaning staff 🤩 it is a good reason to get up early.

Room was nice with a very nice view of the hills around Heidelberg. Staff were very helpful. Breakfast was great and had it on the terrace overlooking the river. Had dinner in the restaurant and it was good.

Although the staff were great - they seemed to be struggling with the IT systems crashing which made booking in a little longer than I'd expect but that's a minor niggle. We really enjoyed the walk into Heidelberg old town and back along the river but some people may find it harder.

Breakfast was ok. Overpriced though. I appreciated the River view but wish we had been on a higher floor not right above the roof. I did appreciate the champagne that was in the room for my birthday.

Wasn’t advised there would be a charge for parking. Didn’t know that until I received my emailed receipt. Not happy about that. Bathrobes weren’t sent up to the room.