Collie Ridge Resort

Bed was comfortable

Booked in after 2 hours had no power, power come back on at 9.30pm, could be help but had to try go out find something to eat ,pots and frypan and potato masher all dirty, toaster full of someones crumbs,house cleaner only knocked twice not enough time to get dressed she just almost caught husband she didn't give much time to answer the door we yelled out but she still used a key to try come in it was only 8.30am .. the next day no house cleaning was done at all we left at 9am ,told the lady to wait till 9am as we will be leaving then , for the next day don't come to our room, shower around the bottom of the shower needed a good scrub ,thinking should be noted thanks

we never had breakfast but did book in for dinner, the food was very good and presented well, the staff in the restaurant where very slow to take orders, the bar staff came across as being rude and could care less if we were there or not which was a shame because all the other staff were absolutely friendly and professional I do understand you have a lot of workers staying but they deserve to be treated well also.

the staff in the diner could improve their service, the young bar man was more interest in serving young ladies on one table and taking no notice of anyone else in the room and then was rude when it came to giving out my change when I paid our bill, the young waitress was the only one run off her feet trying to serve everyone else. I have eaten all over the world and lived in Collie for 35 years the serve in the diner was the only negative to our lovely stay.

The location was really good and convenient. ie easy walks into town centre. A very clean, tidy and conveniently located laundry was appreciated. The polite room staff member who supplied fresh towels for us and a convenient large rubbish bin out front.

Our air conditioner battled but it was particularly hot. The refrigerator wasn't working efficiently and was frosting up on one side of the freezer. Our frozen goods melted in the freezer.

Overall, an excellent stay at this recently refurbished motel. I had a king-sized suite with a separate kitchenette, living area, and spa bath. Everything was spotlessly clean and neat. The bed was very comfortable, the spa was amazing, and there was lots of space. There were just a few suggestions I made to the motel managers for increased satisfaction, but none of these suggestions detracted from my review. They are just simple things like an extra rail in the bathroom, a non-slip mat for the spa (and perhaps a small step for us shorties), and also consideration for a 'spa pack' which could be purchased that might contain spa bubbles or salts, on-burning candles, wine, etc. The location of the motel was very convenient and easy to find, but it is on the highway. If you don't want to hear trucks and other road traffic, perhaps ask for a room further back. Unfortunately the restaurant was closed during the Christmas Break, otherwise I would have tried it out. Apparently, new upgrades will include more rooms, a swimming pool and barbeque area. I look forward to returning to check these out.

Although there were some minor things I would have liked to seen added, they didn't detract from my overall satifaction.

Resort was in good location and was well kept. Clean and tidy. Alot of building houng on.

The bed was the most uncomfortable i have ever slept in. It was so hard, plus the pillows were the same. Staff in the restaurant were not focused on the customers at all. Order came out missing dipping sause. Had to repeat the drink order a few times. The restaurant was not busy with only one other person who was nearly finished when we arrived.

Our room was fine, bed very comfy - shame there's no electric blanket in such a cold place - would much prefer that to running the aircon. My colleagues commented on how good the restaurant was however I didn't go there as have a brother in the town.

Our room was fine but a colleague had NO HOT WATER for a shower on a very very cold morning. Sadly no alternative given and she had to boil the kettle and have a flannel wash!!

Location, it was a quite night, we checked out a day earlier for health reasons not because of accomodation

One of the rooms I booked did not have bedside lamp or powerpoints The bathroom cabinet to be able to do makup plus no hangers to hang clothing, dressing gown. Would have been better to have an undercover walk way to room as it was a distance from carpark being winter/rain

We found all the staff to be very friendly and welcoming. The food in the restaurant was really good quality, big portions and very well presented.... not to mention how delicious it tasted!!!

We liked being able to park the car outside our accommodation and that there was additional parking for long vehicles as we also traveled with a trailer.

We did last minute booking for 2022 Easter weekend for a family of 2 adults and 2 toddlers. We wanted just one deluxe room but the website doesn't allow you to book 1 deluxe room as they are for 2 adults and 1 kid only. We called them that we have twins toddler and we don't want to book 2 deluxe room, what to do. They told me to fill 2 adults and 1 kid and they were kind enough to provide one extra bed for our toddlers. The room we got was very clean and it was excellent value for money.

I didn't eat at the motel, but the menu looked amazing. Room was very clean and comfortable. It was a great location for me as I was traveling back and forth to Bunbury as my mum was in hospital. Being a long weekend, Collie was the only place I could get accommodation. Staff are really friendly and lovely.