Mantra Towers of Chevron

The location is perfect walk to everything and with a coles,hairdresser, nail place and food right downstairs so convenient

We got woken up by a huge fight at our door the staff where rude and unhelpful with the situation. Blood still visible all day my 2 young kids heard the fight seen the hole in the wall twice with blood all still over the wall, It was left like that all day. Not once where we contacted to ask how we where or if we needed anything was very disappointing

The location was great, great ability to cook for my family! The staff were great and gave clear instructions for late check in.

It would be beneficial to have a folder in the room for a quick go to guide, (the phone on the wall didnt work), how to get more towels (especially for pool use), how and where to dispose of full rubbish bags, brochures for reccomended local buisness/local attractions/sight seeing options

Rooms were great Pool great Location great View great Value for money

The customer service from reception was terrible. The women was rude. Looked like she hated her job. Didn’t explain where parking spots we drove circles looking fir our parking number that I don’t think was necessary. When we rang reception to ask for towels that were not in room they would hang up on us. I asked about extra bed as per booking, said it would be in room. It was not. Getting in contact with reception was difficult. Same women when we checked out. If she simply smiled that would have been nice. She was so grumpy.

Location was awesome, everything you could possibly need was right there. The staff was lovely and the room was nice, it was a good size, came with all the necessities, and was very comfortable. Lastly, my partner is a smoker and he loved that they allowed you to smoke on your balcony as long as you closed the door behind you. Overall we really enjoyed our stay.

Sometimes the elevators seemed to take forever, then you would finally get one stop at your floor and it was full! Meaning you could be standing there waiting for an elevator for 5-10mins at times. They have four of them, but i do suspect that they may shut down 1 or 2 outside of peak hours. But other than that, nothing bad i could say about the hotel, it was great.

Location was perfect! The apartment wasn't modern but it was fine for my family! We had an amazing ocean view on the 29th floor in tower one! The apartment was fantastic lots of space. Its not brand new but its clean and comfortable. The kids loved the pools and over all we had a great stay. I was a little concerned with the reviews but so happy I stuck with my booking. Everything at your fingertips! The staff were lovely and I didn't need anything extra. I would definitely stay here again. Thanks for an amazing time.

The dryer wasn't great but it was warm enough for things to dry over night. And my one issue is the door doesn't lock on the inside my daughter is a sleep walker 😱 could have been a disaster had I not woke up! Over all no complaints. Just not ideal with the door locks and the balconies don't lock either so keep this in mind.

We were able to check in early which I really appreciated after flying during the night. The apartment looked like the website photos. It was a great size for a family of four. The view was amazing! We really enjoyed sitting on the spacious deck looking over the pool area, city lights and glimpse of the ocean.

The cupboard for the washing machine, dryer etc smelt very musty/damp. The bathroom smelt a little, which I think if it had been given a good clean with bleach would have disappeared. We were able to find a park in the car park as we stayed during school term time but I think if it was school holidays this would be a big issue.

The location was fantastic with a awesome view. and the staff were very helpful. Despite some negative reviews I was excited to check in. Once we had we were so happy with all the facilities. Especially the heated pool. And I found the location to be the best possible in my opinion. Special mention to the coffee shop in the lobby. Best coffee I've ever had... the parking was easily marked and close to elevators which was handy. I would definatly stay here again.

Nothing

The location is in the heart of Surfers not far from the beach, that's what I like about the Chevron, down stairs you have restaurants, Coles, Newsagent which you can purchase a Go Card to get on public transport, which isn't far. The apartment was spacious and neat, not the most comfort in beds and lounge, but everyone's body has different needs, (either the bed is too soft or too hard) if you are looking to cook while you are there well not much to cook with unless you bring your own cooking stuff from home, the views are amazing in every angle, can see the beach, lakes and all the night life, that's the view from the 27th level, apartment facing beach side.

More cooking items like better non stick pans, there wasn't any sharp knives to cut bread or meat, only butter knives, the single beds would of been better if they were a king single, good for children, but not adult children.

the area was very convenient and close to everything, very spacious room loved the pools

the cupboards in kitchen and drawers all seemed broken, quite a few dents in walls. Quite outdated. car park needs to have more Mantra assigned ones as there wasn’t many. little ant bugs all over bench around sink when we arrived. the body wash/ hand soap bottles were both empty in the master bathroom even after house keeping had serviced our room still weren’t filled

The room/property itself was perfect for our large family. It had all the facilities we needed. the view was amazing from all angles. would love to stay in this room again.

The instructions on how to find a parking spot and then enter the tower were not very clear, (I:e using the black fob instead of the carpark fob) and bit disappointed that a parking spot wasn’t guaranteed for such a large hotel. The soap and shampoo and conditioner had not been refilled in the bathrooms, so we had to go and buy hand soap etc. there was a little dust in the ensuite under the vanity. however overall it was great value for the price.