Establishment Hotel

The location is fabulous, the room is massive and very unique. The lighting can be dimmed. The staff were incredibly friendly. Housekeeping were good and always tidied the room even when heading out later in the day. e rooms need some tlc

Unfortunately the room was a bit worn. The tiles were all cracked and stained. Some soft furnishings had stains. And not all light switches worked in the room, having to turn off lights at the entrance. There are no power-points or usb chargers on the bedside table or bedhead. Due to the location it is quite loud, but earplugs are provided. However, in the morning it is also loud with housekeeping trolleys and rubbish trucks. Room to room the walls seem great, no noises could be heard, however you can hear everything from the corridors.

Boutique hotel in a great location in Sydney, situated in an old factory building with a range of connected restaurants with excellent food and service. Large and well equipped rooms truly different from conventional hotel chain rooms. The staff was very friendly and helpful. Very good breakfast but be in time for it because it will be prepared in one of the restaurants and brought over.

Noise. A rooftop bar around the corner that hammered us with music until 1am every night + a loud quarrel among drunk hotel guests on our 7th floor at 2am that went on for half an hour unnoticed by the reception desk. Maybe this is why guests are provided with earplugs in the bathroom? Guess the factory windows could be equipped with another window pane from the inside? Not exactly what you expect from a luxury accommodation with excellent facilities and staff.

Loved the heritage of the building. The hotel is well designed to keep with the industrial style but still luxurious. Huge room with a uniquely designed bathroom. It really wasn't like any other hotel I've stayed at - a unique character which made it stand out. Staff were excellent too - when they found out it was my birthday they delivered a bottle of bubbles on the house.

Nothing. Some may be upset it didn't have a specific restaurant for breakfast, but you could instead eat in the bar which had far more character than most plain breakfast rooms you usually have at hotels.

It’s room service menu is a pick of the nearby restaurants. I had already gone out for dinner but myself and a friend could not resist ordering some Mr Wong duck pancakes for a late night room treat. Staff are also super friendly and helpful.

It is right in the heart of bars and restaurants which is great in the evening but I was on the 2nd floor so the noise from the bar underneath was coming through the floor. Wasn’t super noisy and thanks to a few drinks earlier I still slept ok but would not recommend for someone who is prioritising a good night sleep.

The hotel was hidden down a off the street laneway a large door opened and you were instantly transported to a boutique hotel in Bali with the smell of incense and décor. Easy check in service, a extra touch was the bottle of champagne for my Birthday. Room was spacious and cosy with a decent size bathroom and separate shower, bed was comfortable and having a sitting area was great. Location was handy walking distance to most things tram was convenient and cheap to use a great way to get around the city Lots of great Restaurants and pubs around the area.

Only thing the room service finished earlier that we would of liked.

the room was really comfortable, plenty of pillows and spotless. The staff were really helpful and friendly we never seen such a well equipped minibar

great overhead shower, but there didn’t appear to be enough drainage as the bathroom flooded each time the shower was on

The staff there are so accommodating and the rooms are absolutely stunning. I’m a big bathroom lover and I was blown away with how nice the bathrooms were! Aswell as the bedroom.. And the whole place smelt so beautiful!

The only ‘issue’ we had was the shower was leaking pretty bad, but we informed staff so hopefully they fix that up!

Great location, lovely unique rooms, fabulous bathroom and some of Sydney’s best restaurants at their door. Best staff and service. Couldn’t be more friendly or accommodating.

Nothing!

Unique style and its modern heritage look. Great location and close to restaurants.

Not so much didn't like, however at the time of my booking I requested a reservation at Mr Wong's. The booking was done the day before we arrived and our reservation was at the bar and not a table. We had to escalate this issue to staff to resolve with the restaurant which it was die to the intervention of Louis who was very understanding compared to Manager at the restaurant Francois.

It was a fabulous penthouse loft, with a stunning bathroom and lots of space! Only three or four minutes walk to circular quay it was a great spot! The staff were all welcoming and ready to give recommendations.

The parking was on pit street which was a bit of a hassle to get to due to vivid being on and streets being closed, but this certainly wasn't to the fault of the beautiful establishment hotel.