Spring House Saigon central park

Clean rooms Comfortable beds Nice decor Smart TV was a bonus Easily accessible to rooms with a lift Great location, near main tourist streets and next door to bus depots for getting to different destinations or arranging tours.

Staff kept my passport until checkout. Poor sound proofing

Very patient and helpful receptionist., Easy access to bus company offices . Super room and shower , l was lucky enough to get an upgrade .

Some rebuilding work going on , but they are improving the place.

Friendly staffs, clean room, everything is good. I will come back 😊

This is great hotel, 303 is big and clean room, so friendly and helpful staff, I will come back !

The staffs are very friendly, the hotel clean and it isz near so many restaurant

Have stayed here a few times now and it is always a pleasant stay.

The room was very large, the staff were nice. The reception area is quite nice too for a small hotel! Location is good!

I had a little higher expectations as the other hotel is stayed in HCMC has similar rating but was better. Cleanliness was average, a few ants in my room - but didn't hugely bother me, would have been useful if there were more towels, and a kettle.

The location was perfect since we had to hop on the bus rught next door. Besude from that, it's close to thr cuty centre and many restaurants!

Room was quite small, staff was okay.

The room was clean. Good water pressure in the shower.

The small refrigerator did not work + I had to try to explain to the front desk and he wouldn't come to see that 3 wall outlets were not functioning. I had to show the security guard instead.

Worst hotel experience we had during our 4 month travels! We booked a SUPERIOR room, checked in (and were asked to pay for the room immediately, without seeing it), and then discovered that they had given us a STANDARD room which is 10$ cheaper/night (we booked a 4 night stay). When informing the reception, they refused to acknowledge their mistake and kept saying we had the right room, even though we confronted them with photos of the room we booked versus what they had given us. That same night, they changed the photos displayed on the room we booked on Booking.com to the ones of the room they gave us, and estimated that the issue was solved. When we asked for a reduced price, they refused. We asked them for 4 days straight and they didn’t bulge. We also asked to speak to the manager but never were able to (always “busy”). Eventually they gave us the superior room, but didn’t give us our money back for the time spent in the standard room (nor for the hassle of having to check in and out again for the new room). They did give us 1$ back, I assume to shut us up. And honestly this was a smack in the face. Appalling customer service. Quite horrific that an establishment in the hospitality industry treats their guests this way. Oh… and they make you sign a form allowing them to charge you a crazy amount of money if they find blood stains on the sheets. This was pushing it a little too far for my girlfriend who was on her period that week ;-)