Romana Hotel - Houston Southwest

Non-smoking hotel, little balcony (6th floor), hot and good water pressure, clean working microwave and small fridge

Trash buildup in the hallways, one working elevator, disappointed no outdoor pool to use (was informed they did not want to install a taller more secure fence around it, but they didn't drain it or fill it in either)

It was very clean, quiet & comfortable.

The balcony view also the working elevators and the spacious rooms.The housekeeping was very good with keeping fresh towels and hygiene in the room. The Roku TV was also a plus for me, being able to mirror play my music or movies right to the TV screen.

The roaches were disrespectful they had no regard to human life or food.

I have been staying at this hotel for many years. I believe that another hotel chain remodeled this facility. Over the years, the renovations continued. This guest was very impressed with the upgrade of furniture and decor. As I was leaving, the desk asked: 1) how was your stay; 2) were you satisfied with your stay; & 3) what can we do to make your visit better. How can we continue to improve our facility. I love this hotel because it has a balcony in the rooms, extremely reasonable price and the quiet environment. Give this place a go.

Nothing!

I like everything except for a couple of minor things.

I didn't like that there was no microwave or mini fridge in the room and I didn't like the lack of clear explanation when checking that if one pays with a credit card, the money is not refunded that day but maybe in the next 2 or 3 you'll receive that refund, depending on who you bank with.

The staff was very accommodating. We explained to them the ac wasn't blowing cold and they moved us rooms right away. Very polite. Great price, the lobby was very clean.

The area as far as the type of people staying around there but it seems to be out of their control., the pool was closed, the elevator windows need to b cleaned.

Lot of people’s were complaining but it was because of some guys. I was staying for a night and I will visit again if I will travel nearby

I like the stay some peoples are messing place around the hotel

The property was in such a great location! It was near all the places you could ever want to see! The view is also spectacular!

I do wish they had a mini fridge and microwave, other than that just bring a cooler with ice and this place is absolutely perfect!

The location and balcony view was great .

Sheets and linens were dirty .Water from the towlet was all over the bathroom floor Asked for a new sheet because they were filthy They didn't believe us 😃

They need to change carpet and bed follows etc I believe thats the reason they lost their franchise need fully remodeled .

Bed smell from carpet.